How to carry out a usability expert review

How to carry out a usability expert review, available at $19.99, has an average rating of 4.45, with 38 lectures, based on 636 reviews, and has 3300 subscribers.

You will learn about Appreciate the difference between a usability inspection and someone’s personal opinion. Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products. Apply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites. Compare Nielsen's heuristics with other sets of guidelines, like ISO’s 7 dialogue principles, Shniederman’s 8 golden rules of dialog design and Tog’s 16 principles of interaction design Uncover the elements of your design that lead new users to make errors, using the task-based “cognitive walkthrough” method. This course is ideal for individuals who are This seminar is for you if you are looking for practical, cost-effective methods to evaluate designs. or This is an in-depth course in one area of user experience and is most effective for delegates who have day-to-day responsibility for ensuring usability within their organisation. or Common job titles include web designer, software designer, user interface designer, user experience designer and usability practitioner. It is particularly useful for This seminar is for you if you are looking for practical, cost-effective methods to evaluate designs. or This is an in-depth course in one area of user experience and is most effective for delegates who have day-to-day responsibility for ensuring usability within their organisation. or Common job titles include web designer, software designer, user interface designer, user experience designer and usability practitioner.

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Summary

Title: How to carry out a usability expert review

Price: $19.99

Average Rating: 4.45

Number of Lectures: 38

Number of Published Lectures: 38

Number of Curriculum Items: 38

Number of Published Curriculum Objects: 38

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Appreciate the difference between a usability inspection and someone’s personal opinion.
Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products.
Apply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites.
Compare Nielsen's heuristics with other sets of guidelines, like ISO’s 7 dialogue principles, Shniederman’s 8 golden rules of dialog design and Tog’s 16 principles of interaction design
Uncover the elements of your design that lead new users to make errors, using the task-based “cognitive walkthrough” method.

Who Should Attend

This seminar is for you if you are looking for practical, cost-effective methods to evaluate designs.
This is an in-depth course in one area of user experience and is most effective for delegates who have day-to-day responsibility for ensuring usability within their organisation.
Common job titles include web designer, software designer, user interface designer, user experience designer and usability practitioner.

Target Audiences

This seminar is for you if you are looking for practical, cost-effective methods to evaluate designs.
This is an in-depth course in one area of user experience and is most effective for delegates who have day-to-day responsibility for ensuring usability within their organisation.
Common job titles include web designer, software designer, user interface designer, user experience designer and usability practitioner.

Learn how to carry out one of the most in-demand user experience techniques — the Usability Expert Review.

Knowing how to competently carry out an expert review is a skill that should be in every UX consultant's toolbox.

Expert reviews are a great way to identify "usability bloopers" with a product or web site. They are quick, cost-effective and provide an immediate sanity check for the design. Expert reviews are also an ideal way to ensure that a product or web site will meet usability standards.

But many people find it difficult to identify specific usability issues from generic usability heuristics. Beginners also find it hard to derive action-oriented recommendations that can be passed to the design team.

This seminar reveals the practitioner secrets behind expert reviews and will teach you how to think like a usability expert.

Appreciate the difference between a usability inspection and someone’s personal opinion.
Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products.
Apply Jakob Nielsen’s heuristic evaluation technique to software, products and web sites.
Compare Nielsen's heuristics with other sets of guidelines, like ISO’s 7 dialogue principles, Shniederman’s 8 golden rules of dialog design and Tog’s 16 principles of interaction design
Uncover the elements of your design that lead new users to make errors, using the task-based cognitive walkthrough method.

As well as a set of comprehensive notes, you'll download detailed usability checklists and workbooksto help you carry out the most valuable techniques: the Heuristic Evaluation and the Cognitive Walkthrough.

You'll also download an expert review reporting templatein PowerPoint and Keynote format that you can re-brand and use to report back the results of your own expert reviews.

– All of the video lectures and worksheets are download-enabled. If you have a slow internet connection, or want to take this course with you on your laptop, smartphone or other portable device, sign up and download all the videos and other course materials now.

– Every lecture has been fully transcribed as a text document. This is useful if English isn’t your native language or if you just want a readable and searchable version of the course.

– On completion of the training, you will receive a certificate of completion and be eligible for free, e-mail-based, refresher training.

Course Curriculum

Chapter 1: What we'll cover in this course

Lecture 1: Why take this course?

Lecture 2: Introduction and objectives

Chapter 2: Heuristic Evaluation

Lecture 1: A workflow for heuristic evaluation

Lecture 2: Heuristic #1: Visibility of System Status

Lecture 3: Heuristic #2: Match between system and the real world

Lecture 4: Heuristic #3: User control and freedom

Lecture 5: Heuristic #4: Consistency and standards

Lecture 6: Heuristic #5: Help users recognize, diagnose, and recover from errors

Lecture 7: Heuristic #6: Error prevention

Lecture 8: Heuristic #7: Recognition rather than recall

Lecture 9: Heuristic #8: Flexibility and efficiency of use

Lecture 10: Heuristic #9: Aesthetic and minimalist design

Lecture 11: Heuristic #10: Help and documentation

Lecture 12: ISO's 7 Dialogue Principles

Lecture 13: Shniederman’s 8 golden rules of dialog design

Lecture 14: How do you think the different guidelines match up?

Lecture 15: Quick activity: Match up the ISO and Nielsen guidelines

Lecture 16: Quick activity: Match up the Shneiderman and Nielsen guidelines

Lecture 17: How I think the different sets of guidelines match up

Lecture 18: Practical activity: Classifying usability issues

Lecture 19: Arnold Lund's 34 Usability Maxims

Lecture 20: From usability guidelines to usability checklists

Lecture 21: Why you need more than one evaluator

Lecture 22: Practical activity: Heuristic Evaluation

Lecture 23: Practical activity: My review

Chapter 3: The Cognitive Walkthrough

Lecture 1: Norman's Theory of Action

Lecture 2: Q1: Will the user realistically be trying to do this action?

Lecture 3: Q2: Is the control for the action visible?

Lecture 4: Q3: Is there a strong link between the control and the action?

Lecture 5: Q4: Is feedback appropriate?

Lecture 6: A cognitive walkthrough in practice

Lecture 7: Practical activity: Do a cognitive walkthrough

Chapter 4: Presenting results from an Expert Review

Lecture 1: The three factors to consider when defining severity

Lecture 2: How do you tell people their baby is ugly?

Lecture 3: Report templates for an expert review

Lecture 4: Wrap-up and refresher training

Chapter 5: Wrap up

Lecture 1: Please give me your feedback on this course

Chapter 6: DVD Extras

Lecture 1: Q&A, August 2014

Instructors

David Travis
Author of 'Think Like a UX Researcher'

Rating Distribution

1 stars: 2 votes
2 stars: 6 votes
3 stars: 36 votes
4 stars: 195 votes
5 stars: 397 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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