The Simple Way to Conduct a UX Audit
The Simple Way to Conduct a UX Audit, available at $69.99, has an average rating of 4.44, with 27 lectures, based on 1754 reviews, and has 9266 subscribers.
You will learn about How to evaluate the quality, usefulness, usability and value of any app, website or software system by conducting a UX audit. This course is ideal for individuals who are UXers, Designers and Developers tasked with improving the UX of any kind of app, website or software system. It is particularly useful for UXers, Designers and Developers tasked with improving the UX of any kind of app, website or software system.
Enroll now: The Simple Way to Conduct a UX Audit
Summary
Title: The Simple Way to Conduct a UX Audit
Price: $69.99
Average Rating: 4.44
Number of Lectures: 27
Number of Published Lectures: 27
Number of Curriculum Items: 27
Number of Published Curriculum Objects: 27
Original Price: $89.99
Quality Status: approved
Status: Live
What You Will Learn
- How to evaluate the quality, usefulness, usability and value of any app, website or software system by conducting a UX audit.
Who Should Attend
- UXers, Designers and Developers tasked with improving the UX of any kind of app, website or software system.
Target Audiences
- UXers, Designers and Developers tasked with improving the UX of any kind of app, website or software system.
Auditing — which just means evaluating and analyzing — the quality of an app, website or enterprise software system’s user experience (UX) is the fastest way to figure out what’s working, what isn’t, and how to improve it. Where the user experience is failing people; where they’re stuck or confused or frustrated. Or, in many cases, where they decide to stop using it altogether.
What I’m going give you in this course are my core rules for conducting a UX Audit: where to look, what to look for and what questions to ask to determine what needs to be improved (and why).
I’m going to walk you through the 5 parts of conducting a simple, effective UX audit or evaluation:
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Uncover goals and intended outcomes on both sides of the UX value loop, meaning both for the business and for the product’s users. What do people expect to be able to do — and what do they want to happen — as a result of using this site, app or system? What does the business need to happen in order to ensure the product’s usefulness, user/customer loyalty and profitability?
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Review existing analytics. Organizations track the performance of their sites and apps using Google Analytics. The data collected can be quite valuable to you, because it can tell you some things about who’s interacting with the product and what they’re doing while they’re there.
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Review the product’s core interaction states:
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The Blank State. This is what people see the very first time they launch it or when they log in.
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The Working State. This is what people see and interact with during the normal course of use, with data, content and controls in place.
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The Error State. This is what people see when something goes wrong.
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Review the product based on UX heuristics across Language, Priority, Universality and Visual Clarity. When I look at the core interaction states above, I’m evaluating what I see and experience across these five categories.
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Deliver findings and recommendations for improvement. I’ll show you an example of the video deliverable I give to clients to communicate the issues I’ve found and what I recommend they do to resolve them.
You’ll also see concrete examples of each step, taken from one of my UX audits with a client, along with my downloadable UX Audit Workbook. After you’ve gone through the product and considered everything above, you’ll use the workbook to take a second, deeper dive into the 170-plus individual elements and attributes you need to pay attention to during your audit.
Course Curriculum
Chapter 1: Introduction: the UX audit process + rules for success
Lecture 1: Before we begin: ground rules for successful UX audits
Lecture 2: The 5 parts of conducting a UX audit
Chapter 2: Evaluating goals, outcomes and analytics
Lecture 1: Step 01: Uncover business goals and intended outcomes
Lecture 2: Step 02: Uncover user goals and intended outcomes
Lecture 3: Step 03: Review existing analytics
Lecture 4: Example: Using Google Analytics to investigate website errors
Chapter 3: Evaluating the product's core interaction states
Lecture 1: Step 04: Review + evaluate the product’s 3 core interaction states
Lecture 2: The Blank State
Lecture 3: The Working State: the 4 C's
Lecture 4: The Working State: Predictability
Lecture 5: The Working State: Consistency
Lecture 6: The Working State: Progression
Lecture 7: The Working State: Natural Constraints
Lecture 8: The Working State: Visibility, Hierarchy + Visual Clarity
Lecture 9: The Working State: Flexibility
Lecture 10: The Working State: Feedback
Lecture 11: The Error State
Chapter 4: Wrap Up: UX Audit Workbook + Full UX Audit Walkthrough
Lecture 1: Wrap Up: It doesn't have to be perfect!
Lecture 2: Download the UX Audit Workbook (PDF)
Lecture 3: UX Audit Walkthrough: Introduction
Lecture 4: UX Audit Walkthrough: Evaluating Predictability
Lecture 5: UX Audit Walkthrough: Evaluating Matching
Lecture 6: UX Audit Walkthrough: Evaluating Flexibility
Lecture 7: UX Audit Walkthrough: Evaluating Contextual Matching
Lecture 8: UX Audit Walkthrough: Evaluating Consistency
Lecture 9: UX Audit Walkthrough: Evaluating Color, Contrast + Fonts
Lecture 10: UX Audit Walkthrough: Sample Scoring Summary
Instructors
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Joe Natoli
30-year UX + Design Veteran; Consultant, Author & Speaker
Rating Distribution
- 1 stars: 2 votes
- 2 stars: 23 votes
- 3 stars: 203 votes
- 4 stars: 666 votes
- 5 stars: 860 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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