Mastering Effective Communication
Mastering Effective Communication, available at $44.99, has an average rating of 4.25, with 20 lectures, 5 quizzes, based on 2207 reviews, and has 6528 subscribers.
You will learn about You will understand advanced communication concepts often not covered by formal education The main elements of effective communication How to make your communications 'fit for purpose' How to set the scene for better mutual understanding What makes a meaningful conversation The art of summarising to avoid misunderstandings The effective use of questions, and why some questions can be barriers to effective communication This course is ideal for individuals who are Aimed primarily at managers, aspiring managers and others in a supervisory role, the content is applicable to anyone who wants to understand how to communicate more effectively for personal or professional development. or People new to the workplace who are unsure about how to communicate effectively with colleagues. or Anyone who has experienced relationship difficulties that could be helped by more effective communication. or Thos who are obliged to work with 'difficult people' in whatever situation. It is particularly useful for Aimed primarily at managers, aspiring managers and others in a supervisory role, the content is applicable to anyone who wants to understand how to communicate more effectively for personal or professional development. or People new to the workplace who are unsure about how to communicate effectively with colleagues. or Anyone who has experienced relationship difficulties that could be helped by more effective communication. or Thos who are obliged to work with 'difficult people' in whatever situation.
Enroll now: Mastering Effective Communication
Summary
Title: Mastering Effective Communication
Price: $44.99
Average Rating: 4.25
Number of Lectures: 20
Number of Quizzes: 5
Number of Published Lectures: 19
Number of Published Quizzes: 5
Number of Curriculum Items: 25
Number of Published Curriculum Objects: 24
Original Price: $29.99
Quality Status: approved
Status: Live
What You Will Learn
- You will understand advanced communication concepts often not covered by formal education
- The main elements of effective communication
- How to make your communications 'fit for purpose'
- How to set the scene for better mutual understanding
- What makes a meaningful conversation
- The art of summarising to avoid misunderstandings
- The effective use of questions, and why some questions can be barriers to effective communication
Who Should Attend
- Aimed primarily at managers, aspiring managers and others in a supervisory role, the content is applicable to anyone who wants to understand how to communicate more effectively for personal or professional development.
- People new to the workplace who are unsure about how to communicate effectively with colleagues.
- Anyone who has experienced relationship difficulties that could be helped by more effective communication.
- Thos who are obliged to work with 'difficult people' in whatever situation.
Target Audiences
- Aimed primarily at managers, aspiring managers and others in a supervisory role, the content is applicable to anyone who wants to understand how to communicate more effectively for personal or professional development.
- People new to the workplace who are unsure about how to communicate effectively with colleagues.
- Anyone who has experienced relationship difficulties that could be helped by more effective communication.
- Thos who are obliged to work with 'difficult people' in whatever situation.
This illuminating and informative course outlines the principles of Effective Communication. It explains why our communication often fails, and how to avoid the pitfalls.
You’ll learn how to prepare for an important conversation, how to structure it, and how to deliver even the most difficult message with confidence and sensitivity.
By the end of the course, you’ll have new insights to refresh your communications; you may well be thinking, “I wish that I’d been taught this in school.”
As the different aspects are explained via our video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning.
We all know of people who can talk a lot but say very little. At the other end of the spectrum, there are those whose uttering and emails are so terse that you have trouble deciphering them.
Effective and empathetic communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say.
Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how.
This course features easily learned elements supported by practical exercises, all clearly explained by Barry Winbolt, lecturer and psychotherapist, based on his 30 years’ experience of helping people to improve workplace relationships and performance in many different settings and cultures.
He’ll take you through what it means to communicate well and:
- How to set the scene for maximum engagement
- That your attitude comes before success
- How to listen with empathy and build rapport
- Why ‘less is more’ when the message is right
- That you must be congruent and mean what you say
- To attend to the verbal and non-verbal parts of the message
- How to tell people things they might not want to hear
- How to plan your message for maximum effect
- How to follow up on a conversation.
The foundation for effective communication is the relationship you have with your audience. Whether it is one person or many, a brief message or an ongoing dialogue, to communicate well you must make sure your message hits the spot. This course will show you how to do it.
Course Curriculum
Chapter 1: Welcome and Introduction
Lecture 1: Introduction
Chapter 2: It's not just talk
Lecture 1: How we talk
Lecture 2: Elements of communication
Lecture 3: Who is talking?
Lecture 4: Four main types of communication
Chapter 3: Setting the Scene for Conversation
Lecture 1: Making your communications fit for purpose
Lecture 2: It's not just about words
Lecture 3: Put the relationship first
Lecture 4: Empathy and rapport
Chapter 4: You are your message
Lecture 1: Self-awareness, attitude and approach
Lecture 2: What makes a meaningful conversation?
Lecture 3: Confidence, congruence and credibility
Chapter 5: Telling people things they might not want to hear
Lecture 1: Listening effectively
Lecture 2: The use of questions
Lecture 3: Checking understanding and the art of summarising
Lecture 4: The art of sensitive conversations
Chapter 6: Positive communication and checks and balances
Lecture 1: Staying on track
Lecture 2: Barriers to understanding
Chapter 7: Summary and assessment quiz
Lecture 1: Summary
Instructors
-
Skill Boosters
Films for a better workplace -
Barry Winbolt
Peronal development training for life and career
Rating Distribution
- 1 stars: 11 votes
- 2 stars: 57 votes
- 3 stars: 365 votes
- 4 stars: 910 votes
- 5 stars: 864 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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