Procurement Basics: Business Relationship Management

As a Procurement practitioner, you might:

• Do all of your research

• Receive all of the appropriate training and certification

• Have key executive support

• Follow an extensive playbook from your very expensive consultants

But even if you do everything right, your BRM program still might not be as successful as planned. It can be difficult, but when it works, BRM provides a Return on Investment (ROI) that justifies all of your efforts and delivers real value across your organization.

Business Relationship Management maintains and improves relationships between your Procurement function and its customers to ensure alignment, minimize duplication of efforts, and maximize value for the business.

As a former Chief Procurement Officer, I’ve managed countless relationships with business partners. In this course, I’ll share with you some advice based on that experience in order to help you become better at BRM.

I co-teach this course with my friend and fellow Procurement professional, Sean-Michael Callahan. We start by sharing our backgrounds so that you can better understand where our experience comes from. We don’t spend too long on this, however, because you know how to work LinkedIn and you can simply look us up there.

This course really begins with a solid Overview of Business Relationship Management. Then we take time to explain Why BRM Is Important, which can be extremely helpful if you ever find yourself having to justify your efforts in this area to a colleague or boss.

After that, we walk through the Core Competenciesand Primary Disciplinesof Business Relationship Management before finishing up with a quick summary.

Unlike other courses out there, our courses are not theoretical, they contain tons of real-life examples of Procurement in action.

I hope you enjoy the course. Feel free to reach out and connect on LinkedIn once you’re enrolled. I’d love to connect!

Cheers,

Nick

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Frequently Asked Questions

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