Smart Tips: Communication
Smart Tips: Communication, available at $199.99, has an average rating of 4.56, with 61 lectures, based on 32965 reviews, and has 86800 subscribers.
You will learn about Master how to have conversations with difficult people while keeping your cool Give effective feedback that people can hear without defensiveness Ask for the feedback you need to do your job more successfully Present your ideas more persuasively Think on your feet in any situation Demonstrate leadership presence (whether you see yourself as a leader or not) This course is ideal for individuals who are Busy professionals who need to improve their presentation and communication skills quickly — and who don’t have time for an in-person workshop or People managers at all levels who need to give more effective performance feedback – and model how to receive feedback well or Anyone who has to present ideas to internal or external audiences or Those who struggle with conflict and tricky conversations with colleagues, customers, clients, and others or People in any industry who want to be seen as more confident, credible, and compelling communicators It is particularly useful for Busy professionals who need to improve their presentation and communication skills quickly — and who don’t have time for an in-person workshop or People managers at all levels who need to give more effective performance feedback – and model how to receive feedback well or Anyone who has to present ideas to internal or external audiences or Those who struggle with conflict and tricky conversations with colleagues, customers, clients, and others or People in any industry who want to be seen as more confident, credible, and compelling communicators.
Enroll now: Smart Tips: Communication
Summary
Title: Smart Tips: Communication
Price: $199.99
Average Rating: 4.56
Number of Lectures: 61
Number of Published Lectures: 61
Number of Curriculum Items: 61
Number of Published Curriculum Objects: 61
Original Price: $199.99
Quality Status: approved
Status: Live
What You Will Learn
- Master how to have conversations with difficult people while keeping your cool
- Give effective feedback that people can hear without defensiveness
- Ask for the feedback you need to do your job more successfully
- Present your ideas more persuasively
- Think on your feet in any situation
- Demonstrate leadership presence (whether you see yourself as a leader or not)
Who Should Attend
- Busy professionals who need to improve their presentation and communication skills quickly — and who don’t have time for an in-person workshop
- People managers at all levels who need to give more effective performance feedback – and model how to receive feedback well
- Anyone who has to present ideas to internal or external audiences
- Those who struggle with conflict and tricky conversations with colleagues, customers, clients, and others
- People in any industry who want to be seen as more confident, credible, and compelling communicators
Target Audiences
- Busy professionals who need to improve their presentation and communication skills quickly — and who don’t have time for an in-person workshop
- People managers at all levels who need to give more effective performance feedback – and model how to receive feedback well
- Anyone who has to present ideas to internal or external audiences
- Those who struggle with conflict and tricky conversations with colleagues, customers, clients, and others
- People in any industry who want to be seen as more confident, credible, and compelling communicators
Udemy’s “Smart Tips” is the ultimate micro-learning series. Short, standalone lectures let you learn new skills at your own pace, anytime, anywhere. Find what you need, when you need it. Elevate your learning with Smart Tips!
Do you need to give feedback to colleagues and clients, but you aren’t sure how to do it without bruising someone’s ego (or being totally ignored)? Do you find yourself hoping that interpersonal conflicts will resolve themselves, without you having to actually address them? Have you ever had to present your ideas to a client or the boss, and wished the floor would open up and swallow you before you had to stand up to speak?
If you are a busy professional who knows that your job — and your career — depend on you being able to communicate clearly and concisely, with confidence and credibility, then this user-friendly, engaging course is for you!
Welcome to Smart Tips: Communication! In this course I’ll provide short lectures to help you do something new – fast, so that you can immediately apply it to your work or life. The videos in this course are standalone. That means you don’t have to watch in any particular order. If you’re searching for a specific skill or topic that’s relevant for you, take a look through the available tips to find the knowledge you need when you need it.
I created this practical Udemy course for anyone who wants to have more impact and influence at work — and in life. And becoming a more effective communicator is the way to do that. I have been teaching and coaching on communication and presentation skills for over three decades, across industries and around the world, including Fortune 50 companies, nonprofit organizations, government agencies, and Ivy League academic institutions. This course represents my most requested, most tested, and most well-reviewed tips, tools, and techniques that I use with my clients.
There’s absolutely nothing long, boring, theoretical, complex, or confusing in this course. This course is built specifically for any professional in any industry at any level of his or her career who wants to get targeted, quick, practical help to sound persuasive and polished in a variety of conversations and presentations.
In this course, you will learn to:
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Address difficult colleagues, clients, customers, and others while keeping your cool
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Apply emotionally intelligent strategies to challenging conversations and situations
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Manage up, down, and across your organization to have greater impact and influence
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Give effective feedback that people can hear — and act on
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Ask for the feedback you need to do your job more successfully
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Receive feedback without defensiveness
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Organize and present your ideas persuasively
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Speak to audiences of any size and in any situation with less anxiety
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Demonstrate leadership presence, even under stress
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Handle difficult questions with confidence
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Think on your feet
From Presentation Skills lectures like Stop Beginning Your Speeches with ‘Good Morning and Thank You’ and Start With This Instead (2 minutes and 30 seconds) and Navigating Conflict and Tricky Conversations lectures like What to Say To Someone Who Just Got Bad News at Work (2 minutes) to Communicating with Impact and Influencelectures like 3 Questions to Ask Yourself Before Pitching an Idea to Your Boss (3 minutes and 30 seconds) and Giving and Receiving Effective Feedback lectures like The Right Way to Respond to Negative Feedback (4 minutes and 30 seconds), you’ll quickly accumulate the confidence and competence to say what you need to say, when you need to say it.
This course is fast-paced and fun (yes, really!), and you’ll get the best of the best from my years of experience teaching and coaching busy professionals at all levels, my commitment to using research-based strategies from psychology, neuroscience, behavioral economics, etc., my personal experience as a parent of twins (talk about conflict!) — as well as a taste of my background in stand-up and improvisational comedy. (Yes, when I said fun — I meant it!)
What are you waiting for? (You could already have learned 3 new skills in the time it took you to read this!) Join thousands of other busy professionals like yourself and give yourself a competitive, communicative edge to help you advance in your job and career.
Course Curriculum
Chapter 1: Introduction
Lecture 1: Welcome to Smart Tips: Communication!
Chapter 2: Presentation Skills
Lecture 1: Overcoming Filler Words Like “Um,” “Like,” and “You Know”
Lecture 2: Stop Beginning Your Speeches with 'Good Morning' and Start With This Instead
Lecture 3: How to Organize Your Ideas Quickly Using The P.R.E.P. Method
Lecture 4: 3 Tips for Preventing Public Speaking Anxiety
Lecture 5: 3 Practical Tips to Reduce the Visible Signs of Presentation Anxiety
Lecture 6: How to Make Your Audience Put Down their Cell Phones and Pay Attention
Lecture 7: Three Presentation Skills Mistakes Most People Make (And How to Avoid Them)
Lecture 8: How to Leverage 3 Shortcuts to Tell a Better Story
Lecture 9: Should You Memorize Your Presentation?
Lecture 10: The 8 Questions You Need to Ask Yourself to Ace Your Next Q&A
Lecture 11: Saying These 2 Words During a Presentation Could Damage Your Credibility
Lecture 12: How to Present as a Team
Lecture 13: Want to Be a Better Public Speaker? Stop Talking and Do This Instead
Lecture 14: Stop Ending Your Speeches With “Any Questions?” and End With This Instead
Lecture 15: 3 Ways to Turn a Stressful Presentation to Your Boss Into an Opportunity
Lecture 16: How to Handle Informational or Speculative Questions in a Presentation
Lecture 17: How to Handle Hostile Questions in a Presentation
Lecture 18: 3 Ways to Get Your Audience’s Attention Immediately
Lecture 19: Unprepared for a Meeting? Here's How to Respond to Any Question
Lecture 20: 10 Ways to Engage People in Your Online Meetings
Lecture 21: How to Memorably Introduce Another Speaker
Lecture 22: Using Transitions to Tie Your Presentation Together
Lecture 23: How to Adapt Your Communication Style for Any Audience
Chapter 3: Navigating Conflict and Tricky Conversations
Lecture 1: 3 Emotionally Intelligent Strategies for Dealing with Difficult People
Lecture 2: How to Turn a Conflict into a Calm Conversation
Lecture 3: What to Say To Someone Who Just Got Bad News at Work
Lecture 4: When to Skip a Difficult Conversation
Lecture 5: 3 Pep Talks to Give yourself Before Dealing with a Difficult Person
Lecture 6: How to Keep Your Cool When Things Get Heated at Work
Lecture 7: 3 Things to Do Immediately After an Argument at Work
Chapter 4: Giving and Receiving Effective Feedback
Lecture 1: The Right Way to Respond to Negative Feedback
Lecture 2: 3 Situations When You Shouldn’t Give Feedback
Lecture 3: How to Get More Positive Feedback from Your Boss
Lecture 4: How to Accept Positive Feedback
Lecture 5: How to Tell Your Boss "You're Wrong"
Lecture 6: What to Do When Your Employee Doesn’t Take Feedback
Lecture 7: How to Get Negative Feedback from Your Boss if She Doesn’t Want to Give it
Chapter 5: Communicating with Impact and Influence
Lecture 1: 3 Strategies to Improve Your Elevator Pitch
Lecture 2: How to Stop Talking Too Much at Work
Lecture 3: 3 Questions to Ask Yourself Before Pitching an Idea to Your Boss
Lecture 4: How To Have a Career Conversation with Your Boss
Lecture 5: What to Say When You Say “I’m Sorry” Too Much
Lecture 6: 8 Ways to Say No Assertively to a Request For Your Time
Lecture 7: 20 Things to Talk About in Your One-on-One Meetings
Lecture 8: How to Build Trust Every Time You Speak
Lecture 9: How to Talk to Yourself When You're Imagining the Worst
Lecture 10: How to Communicate to Be Respected (Rather than Worrying about Being “Liked”)
Lecture 11: 5 Operating Principles to Make Your Meetings More Effective
Lecture 12: How to Respond to “I Told You So!”
Lecture 13: When to Stop Being So Calm at Work
Lecture 14: 10 Work Communication Behaviors You’ll Regret (And What to Do Instead)
Lecture 15: Before You Say, “I’m Too Busy,” Ask Yourself These 3 Questions
Lecture 16: 3 Ways to Be a Better Listener
Lecture 17: The 5 Qualities of Making a Good Promise
Lecture 18: How to Get Someone Who Isn’t a Team Player On Board
Lecture 19: 3 Phrases That Will Motivate Your Employees
Lecture 20: 3 Mistakes Managers Make in Their One-on-One Meetings
Lecture 21: 3 Ways to Be a Master Networker
Lecture 22: How to Increase Your Leadership Presence
Lecture 23: Stop Complaining About Your Colleagues Behind Their Backs
Instructors
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Deborah Grayson Riegel
Keynote speaker and leadership communication consultant
Rating Distribution
- 1 stars: 90 votes
- 2 stars: 280 votes
- 3 stars: 2675 votes
- 4 stars: 11939 votes
- 5 stars: 17981 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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