How to Give Feedback without Giving Offence

How to Give Feedback without Giving Offence, available at Free, has an average rating of 4.7, with 14 lectures, based on 80 reviews, and has 594 subscribers.

You will learn about Deliver constructive feedback free from assumptions and misunderstanding Be understood the first time every time Support observations with the sense data of what you have seen and heard, thought and felt and inferred Express yourself using our Primary Processing Language which is metaphor Ask simple questions such as "like what" to help others communicate free from the use of vague and fuzzy concept words like "good" or "alright" Explore your own thought processes which support your ability to deliver feedback at your best Develop other people's ability to learn at their best Challenge your own assumptions to learn and grow This course is ideal for individuals who are Take this course if other people look to you for advice and support in order to be their best or Take this course if your success depends on others performing at their best or Take this course if you want to eliminate the wasted time in your life which is the result of failure to communicate properly the first time It is particularly useful for Take this course if other people look to you for advice and support in order to be their best or Take this course if your success depends on others performing at their best or Take this course if you want to eliminate the wasted time in your life which is the result of failure to communicate properly the first time.

Enroll now: How to Give Feedback without Giving Offence

Summary

Title: How to Give Feedback without Giving Offence

Price: Free

Average Rating: 4.7

Number of Lectures: 14

Number of Published Lectures: 14

Number of Curriculum Items: 14

Number of Published Curriculum Objects: 14

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

Deliver constructive feedback free from assumptions and misunderstanding
Be understood the first time every time
Support observations with the sense data of what you have seen and heard, thought and felt and inferred
Express yourself using our Primary Processing Language which is metaphor
Ask simple questions such as "like what" to help others communicate free from the use of vague and fuzzy concept words like "good" or "alright"
Explore your own thought processes which support your ability to deliver feedback at your best
Develop other people's ability to learn at their best
Challenge your own assumptions to learn and grow

Who Should Attend

Take this course if other people look to you for advice and support in order to be their best
Take this course if your success depends on others performing at their best
Take this course if you want to eliminate the wasted time in your life which is the result of failure to communicate properly the first time

Target Audiences

Take this course if other people look to you for advice and support in order to be their best
Take this course if your success depends on others performing at their best
Take this course if you want to eliminate the wasted time in your life which is the result of failure to communicate properly the first time

This course is about delivering feedback and appraisals which are free from the misunderstanding which arises from making assumptions about what is said.
When feedback is supported by the evidence of what you have seen and heard and how it made you think and feel then the recipient is more likely to be able to comprehend and react appropriately.
We introduce you to the power of metaphor as the best way to express what you see and hear and think and feel.
Case studies are used so that you can hear the words of good feedback sessions being given and model them to suit your own feedback sessions.
The course will take 40 minutes to complete followed by regular practice.
Take this course if your success depends on the performance of others or if people are looking to you for advice and support for their own personal development.
Suitable for small business owners, corporate or public sector leaders and educators.
It also has application in personal situations.
The problem with communication is the illusion that it has taken place. Using this technique you can be certain you will be understood.
The guiding mantra is – “Quality of Life is Quality of Communication.”

Course Curriculum

Chapter 1: Objectives and Overview

Lecture 1: What you will learn and be able to do by taking this course

Chapter 2: Why feedback fails

Lecture 1: Introduction – the main reason that feedback fails

Lecture 2: Other reasons feedback fails with case study in how not ot do it

Chapter 3: The Fundamental Structure of Feedback with case studies

Lecture 1: The flow of a feedback session

Lecture 2: Hearing the words and flow of a session

Lecture 3: Giving positive feedback in a sales observation scenario

Lecture 4: Giving corrective feedback in a public speaking scenario

Chapter 4: Introduction to Metaphor – our Primary Processing Language

Lecture 1: Introduction to Metaphor

Lecture 2: Setting up a feedback session with the use of metaphor

Lecture 3: Observations on the practical application of the technique

Lecture 4: When you are learning at your best that's like what?

Chapter 5: Delivering constructive feedback

Lecture 1: Something that would work better for me is ……

Lecture 2: Delivering feedback at you best is like what?

Chapter 6: Summary of what we have learned

Lecture 1: What have we learned from this course?

Instructors

Peter Urey
Performance Coach

Rating Distribution

1 stars: 0 votes
2 stars: 2 votes
3 stars: 8 votes
4 stars: 23 votes
5 stars: 47 votes

Frequently Asked Questions

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You can view and review the lecture materials indefinitely, like an on-demand channel.

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