Communication Skills 101: Mastering Communication Strategies

Communication Skills 101: Mastering Communication Strategies, available at $19.99, has an average rating of 4.8, with 43 lectures, based on 11 reviews, and has 56 subscribers.

You will learn about Definition of Communication Skill and its Importance Verbal Communication and Nonverbal Communication Written Communication and Presentation Writing for Online Platforms Interpersonal Communication and Building Relationships Managing Conflict and Difficult Conversations Virtual Meetings and Remote Work Communication Styles and Strategies Communication Skills in the Digital Age and Online Communication Case Studies and Practice Tips for continuing to improve your communication skills This course is ideal for individuals who are Beginner communicators or Experienced communicators looking to improve or Anyone seeking to connect, communicate, and achieve their goals It is particularly useful for Beginner communicators or Experienced communicators looking to improve or Anyone seeking to connect, communicate, and achieve their goals.

Enroll now: Communication Skills 101: Mastering Communication Strategies

Summary

Title: Communication Skills 101: Mastering Communication Strategies

Price: $19.99

Average Rating: 4.8

Number of Lectures: 43

Number of Published Lectures: 43

Number of Curriculum Items: 43

Number of Published Curriculum Objects: 43

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Definition of Communication Skill and its Importance
Verbal Communication and Nonverbal Communication
Written Communication and Presentation
Writing for Online Platforms
Interpersonal Communication and Building Relationships
Managing Conflict and Difficult Conversations
Virtual Meetings and Remote Work
Communication Styles and Strategies
Communication Skills in the Digital Age and Online Communication
Case Studies and Practice
Tips for continuing to improve your communication skills

Who Should Attend

Beginner communicators
Experienced communicators looking to improve
Anyone seeking to connect, communicate, and achieve their goals

Target Audiences

Beginner communicators
Experienced communicators looking to improve
Anyone seeking to connect, communicate, and achieve their goals

Unlock the Power of Communication: Enhance Your Skills and Build Stronger Relationships.

This course is designed to empower you with the tools and techniques you need to communicate effectively in any situation.

Whether you’re a professional looking to advance your career or an individual seeking to improve your personal relationships, this course will provide you with the skills and confidence you need to connect with others and achieve your full potential.

Throughout the course, you’ll learn essential communication techniques to help you effectively convey your ideas, build stronger relationships, and achieve your goals. You’ll discover how to master the art of active listening, deliver powerful presentations, and navigate difficult conversations with ease.

As an Occupational Psychologist and a Corporate Trainer, I will guide you through hands-on exercises and real-world case studies, providing you with practical, actionable advice you can immediately apply to your own communication challenges. You’ll learn how to:

Communicate clearly and persuasively
Build trust and credibility
Handle difficult conversations and situations
Give and receive feedback
Improve your public speaking skills

In addition to the expert instruction, you’ll also have the opportunity to participate in interactive group discussions and exercises, providing you with the opportunity to practice your new skills with your peers and receive feedback.

This course is designed to be dynamic, interactive, and engaging. It will give you the skills and confidence to communicate effectively in any situation and build the relationships that are critical to your personal and professional success. Whether you’re looking to improve your communication skills at work, in your personal relationships, or in your community, this course is the perfect starting point.

Course Curriculum

Chapter 1: Course Introduction

Lecture 1: Welcome Message and Instructor Introduction

Lecture 2: Course Overview

Chapter 2: Definition of Communication Skill and its Importance

Lecture 1: Definition of Communication Skills

Lecture 2: Unlock Your Potential

Lecture 3: Reading: Importance of Effective Communication

Chapter 3: Verbal Communication

Lecture 1: Verbal Communication and Active Listening

Lecture 2: Speaking Clearly and Concisely

Lecture 3: Asking Questions and Giving Feedback

Lecture 4: Nonverbal Communication and Body Language; Lesson Recap

Lecture 5: Reading: Nonverbal Communication and Body Language

Chapter 4: Written Communication and Online Platforms

Lecture 1: Writing Emails and Business Letters

Lecture 2: Reading: Dos and Don'ts for Writing Emails and Business Letters

Lecture 3: Creating Effective Presentations and Documents

Lecture 4: Reading: Dos and Don'ts for Effective Presentations

Lecture 5: Editing and Proofreading

Lecture 6: Writing for Online Platforms

Chapter 5: Interpersonal Communication and Managing Conflicts

Lecture 1: Building and Maintaining Relationships

Lecture 2: Communicating Assertively

Lecture 3: Managing Conflict and Difficult Conversations

Lecture 4: Communicating Effectively in a Team Setting

Chapter 6: Communication Styles and Strategies

Lecture 1: Understanding and Adapting to Different Communication Styles

Lecture 2: Reading: Communication Styles

Lecture 3: Using Empathy and Emotional Intelligence

Lecture 4: Communicating with Cultural Sensitivity

Lecture 5: Reading: Cultural Sensitivity in Effective Communication

Lecture 6: Influencing and Persuading Others

Chapter 7: Communication Skills in the Digital Age

Lecture 1: Navigating Online Communication Channels

Lecture 2: Managing Digital Distractions

Lecture 3: Best Practices for Virtual Meetings and Remote Work

Lecture 4: Reading: Best Practices for Virtual Meeting in Effective Communication

Chapter 8: Case Studies and Practice

Lecture 1: Overview: Case Studies and Practice

Lecture 2: Case Study 1: Responding to a Customer Complaint

Lecture 3: Case Study 1 Suggestion: Responding to a Customer Complaint

Lecture 4: Case Study 2: Giving Constructive Feedback

Lecture 5: Case Study 2 Suggestion: Giving Constructive Feedback

Lecture 6: Practice Exercise 1: Assertive Communication

Lecture 7: Practice Exercise 1 Suggestion: Assertive Communication

Lecture 8: Practice Exercise 2: Empathy and Emotional intelligence

Lecture 9: Practice Exercise 2 Suggestion: Empathy and Emotional intelligence

Lecture 10: Recap

Chapter 9: Conclusion and Next Steps

Lecture 1: Recap of Key Communication Skills

Lecture 2: Next Steps

Lecture 3: Reading: Effective Interpersonal Communication Cheat Sheet

Instructors

Sue Tsang
Occupational Psychologist, Corporate Trainer & Recruiter

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4 stars: 3 votes
5 stars: 8 votes

Frequently Asked Questions

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You can view and review the lecture materials indefinitely, like an on-demand channel.

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