Human Resources Skills, Concepts and Tools (HRCI – PHR/SPHR)

The Human Resources Core Knowledge: Skills, Concepts and Tools course is the 1st of 20 courses developed as part of the Human Resources Certification Program.

This course begins with a quick look at certification and some tips for human resource professionals on how to prepare for and hopefully be successful in completing the professional in human resources, or PHR, and senior professional in human resources, or SPHR exams.

We’ll also look at key skills required for success as a human resource professional, including the ability to lead and motivate others. Human resource concepts and applications are also examined, as well as ethics and professional standards that every organization should follow.

And finally, the course provides some insight into environmental scans, organizational structures, and change management.

• In topic one, PHR and SPHR Exam Considerations, I’ll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

• In topic two, Key HR Skills and Concepts, our focus will be on communication skills and strategies such as presentation, collaboration, and sensitivity.

• In topic three, HR Concepts and Applications, you’ll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

• In topic four, Strategic Considerations in the HR Function, we’ll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!