Managing Difficult Conversations in the Workplace
Managing Difficult Conversations in the Workplace, available at $44.99, has an average rating of 4.63, with 8 lectures, 1 quizzes, based on 8 reviews, and has 1003 subscribers.
You will learn about Understand what is meant by a difficult conversation in the workplace Know the most common reasons for avoiding difficult conversations and why it's so important to have them in our workplace Learn how to handle difficult conversations using a simple, but highly effective process Know the keys to a productive conversation and the things to steer clear of This course is ideal for individuals who are Anyone who is likely to have a difficult conversation within the workplace. It is particularly useful for Anyone who is likely to have a difficult conversation within the workplace.
Enroll now: Managing Difficult Conversations in the Workplace
Summary
Title: Managing Difficult Conversations in the Workplace
Price: $44.99
Average Rating: 4.63
Number of Lectures: 8
Number of Quizzes: 1
Number of Published Lectures: 8
Number of Published Quizzes: 1
Number of Curriculum Items: 9
Number of Published Curriculum Objects: 9
Original Price: £39.99
Quality Status: approved
Status: Live
What You Will Learn
- Understand what is meant by a difficult conversation in the workplace
- Know the most common reasons for avoiding difficult conversations and why it's so important to have them in our workplace
- Learn how to handle difficult conversations using a simple, but highly effective process
- Know the keys to a productive conversation and the things to steer clear of
Who Should Attend
- Anyone who is likely to have a difficult conversation within the workplace.
Target Audiences
- Anyone who is likely to have a difficult conversation within the workplace.
It is very important that we are able to manage difficult conversations within the workplace. For employees, it can help to strengthen bonds within the team, and increase feelings of being valued. For the organisation, it can help increase productivity and assist in creating an open, positive company culture. Having rules and policies is important within every organisation, and having difficult conversations are an important part of making sure that these are respected and taken seriously.
In this course, we will look at why we need to be able to have difficult conversations within the workplace. We’ll look at the most common reasons people avoid having these discussions, and important points to cover to ensure we can manage difficult conversations going forward.
In this course, we’ll cover:
• What is a difficult conversation? We’ll break down what is meant by this phrase.
• Why do we avoid difficult conversations? We’ll look at the evidence showing the most common reasons for avoidance.
• Why is it important to have difficult conversations? We’ll look at why it’s vital to have these discussions in our organisation.
• How to handle difficult conversations – we’ll look at what you can do to prepare yourself for these dialogues.
• Using the T.A.L.K Framework – we’ll look at this simple, highly effective, process, which will help to keep you on track.
• 10 Keys to a productive conversation – we’ll look at important points to be aware of.
• Things to avoid during conversations – we’ll look at things to steer clear of during these difficult discussions.
Course Curriculum
Chapter 1: Introduction to 'Managing Difficult Conversations in the Workplace'
Lecture 1: What is a Difficult Conversation?
Lecture 2: Why do we Avoid Difficult Conversations?
Lecture 3: Why is it Important to Have Difficult Conversations?
Chapter 2: How to Manage Difficult Conversations
Lecture 1: Use the T.A.L.K Framework
Lecture 2: 10 Keys to a Productive Conversation (1 – 3)
Lecture 3: 10 Keys to a Productive Conversation (4 – 6)
Lecture 4: 10 Keys to a Productive Conversation (7 – 10)
Lecture 5: Things to Avoid During Conversations
Instructors
-
George Whitaker
Owner & Training Instructor at Whitaker Training
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 0 votes
- 4 stars: 4 votes
- 5 stars: 4 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
You may also like
- A Global Guide to Legal Contract Drafting Basics
- YouTube Expert Class & YouTube Marketing/SEO with Google Ads
- Transitioning from Manager to Leader: Essential Guide
- Notary Business: How to Start an Apostille Service
- SEO Tools for Keyword Research – Basics
- Learn On-Page SEO Methods of the Pros
- NEW 2024 CAPM MOCK EXAMS :630 QUESTIONS WITH EXPLANATIONS!
- How to Write a Marketing Plan
- Presentation Skills Masterclass
- Social Media In the ESL classroom
- How to Design Power BI Maintenance Dashboard using SAP MM&PM
- Telegram Marketing for Business and Personal Promotion
- How To Find & Buy Premium Looking Domain Names
- Data Entry Course For Beginners to Advanced
- MONEY: Scale Your Business and Audience through Monetization
- AI SEO Mastery: Boost Rankings with Artificial Intelligence
- How to create social videos that goes Viral
- A.I Marketing Unleashed- Beginner to Pro
- PMI-ACP Practice Tests
- Quality Management System