How to Have Difficult Conversations: Beginner's Guide
How to Have Difficult Conversations: Beginner's Guide, available at $59.99, has an average rating of 4.47, with 45 lectures, 5 quizzes, based on 16684 reviews, and has 41930 subscribers.
You will learn about Feel more confident holding conversations about challenging topics Improve your way of relating during talks Increase skill set for holding these talks This course is ideal for individuals who are This course is for managers and leaders on different levels in organisations or If you are feeling a bit unsure on how to approach and hold conversations about difficult topics then this course is for you or You do not need to have the formal position of a manager to get benefit from this course or If you have a long experience of holding these conversations and are looking for a course on legal and cultural aspects of talks, then this course is NOT for you It is particularly useful for This course is for managers and leaders on different levels in organisations or If you are feeling a bit unsure on how to approach and hold conversations about difficult topics then this course is for you or You do not need to have the formal position of a manager to get benefit from this course or If you have a long experience of holding these conversations and are looking for a course on legal and cultural aspects of talks, then this course is NOT for you.
Enroll now: How to Have Difficult Conversations: Beginner's Guide
Summary
Title: How to Have Difficult Conversations: Beginner's Guide
Price: $59.99
Average Rating: 4.47
Number of Lectures: 45
Number of Quizzes: 5
Number of Published Lectures: 45
Number of Published Quizzes: 5
Number of Curriculum Items: 50
Number of Published Curriculum Objects: 50
Original Price: $84.99
Quality Status: approved
Status: Live
What You Will Learn
- Feel more confident holding conversations about challenging topics
- Improve your way of relating during talks
- Increase skill set for holding these talks
Who Should Attend
- This course is for managers and leaders on different levels in organisations
- If you are feeling a bit unsure on how to approach and hold conversations about difficult topics then this course is for you
- You do not need to have the formal position of a manager to get benefit from this course
- If you have a long experience of holding these conversations and are looking for a course on legal and cultural aspects of talks, then this course is NOT for you
Target Audiences
- This course is for managers and leaders on different levels in organisations
- If you are feeling a bit unsure on how to approach and hold conversations about difficult topics then this course is for you
- You do not need to have the formal position of a manager to get benefit from this course
- If you have a long experience of holding these conversations and are looking for a course on legal and cultural aspects of talks, then this course is NOT for you
Learn the basic concepts, skills and mindsets for holding talks about difficult or tough topics. Many managers fear holding these talks, yet they are essential to your success as a leader. This course will take you step-by-step through a talk with practical examples and proven advice.
Learn to Master the Preparation, Planning and Performing of a Difficult Conversation With This Step-by-Step Course
- Learn to prepare yourself to avoid unnecessary emotional tension
- Create a plan for the talk will make it easier to hold the talk and that sets you up for success
- Become skilled at analyzing the situation so you can find the real problem and address it effectively
- Learn to craft a crystal clear purpose for the talk and how stay on track even when the other person or you own emotions try to derail you
- Get proven methods and actual phrases to start and end a talk in a good way
Build Your Confidence and Skill Set
A study by CPP Inc found that employees in the US spend approximately 2.8 hours per week dealing with workplace conflict. Psychometrics Canada found in their study that 32% of employees have to deal with conflict regularly.
Handling difficult requires skill and empathy, but in the end it also about having the courage to go ahead and do it. In the course we will address all of those aspects so you can make a habit to face these issues head on in a good, effective way.
Content and Overview
Special attention has been made remove all the “fluff” from this course so it just filled with practical advice and examples. The course also helps you get started right away with carefully crafted assignments.
You will learn to prepare yourself before the talk to avoid unnecessary emotional tension that could otherwise create undesired outcomes. During the course you will also create a plan for an actual talk that will make it easier to hold the talk and that sets you up for success.
You will also strengthen your skills when it comes to analyzing the situation so you can find the real problem, addressing it clearly and effectively. You will also learn how to craft a crystal clear purpose for the talk and how stay on track even when the other person or you own emotions try to derail you from reaching that purpose.
Throughout the course you will benefit from proven methods and actual phrases that you can to start and end a talk in a way that increases the chances of everyone involved walking away feel good about the talk.
All major sections of the course has a methodically structured quiz at the end to make sure you have grasped the important pointers from that sections. You will also walk away with downloadable material that you can use for future reference.
Course Curriculum
Chapter 1: Introduction to the Course
Lecture 1: Welcome to the Course
Lecture 2: Course overview
Lecture 3: Three Quick Tips to Get You Started
Chapter 2: Definition of Difficult Topics
Lecture 1: Why it is Called Conversations About Difficult Topics
Lecture 2: What is a Conversations About a Difficult Topic?
Lecture 3: Examples of Difficult Topics
Lecture 4: Exercise: Make a List of Difficult Topics
Chapter 3: Preparation
Lecture 1: Six Hours to Chop Down a Tree
Lecture 2: Think of One in Your Life
Lecture 3: What is Your Intention? What is Your Desired Outcome?
Lecture 4: Set the Frame for a Successful Conversation
Lecture 5: Exercise: Write Example, Intention and Set a Frame
Chapter 4: Seven Questions to Ask Yourself
Lecture 1: Introduction to the Seven Questions
Lecture 2: Question 1: What is the Problem?
Lecture 3: Question 2: What Would the Other Person Say?
Lecture 4: Question 3: How Have You Contributed?
Lecture 5: Question 4: What Buttons of Yours Are Being Pushed?
Lecture 6: Question 5: What Assumptions are You Making?
Lecture 7: Question 6: What is Your Intention?
Lecture 8: Question 7: What is Your Preferred Working Relationship?
Lecture 9: Exercise: Answer the Seven Questions
Chapter 5: Mindset
Lecture 1: The Success Formula
Lecture 2: The Importance of Having a No Winner or Loser Mentality
Lecture 3: What it is About and What it is Not About
Lecture 4: Reframe the Way You Look at Things
Lecture 5: Respect is Key to Success with Conversations
Lecture 6: The OK-Matrix
Lecture 7: Separate Person and Behavior
Lecture 8: Sidetracker No 1: Your Own Emotions
Lecture 9: Sidetracker No 2: Thwarting Ploys
Lecture 10: Love (Yourself)
Lecture 11: Exercise: Apply the OK-Matrix
Chapter 6: Let’s Do It!
Lecture 1: Being Centered
Lecture 2: Further Key Points
Lecture 3: How to Start
Lecture 4: Examples of Openers
Lecture 5: How to End
Lecture 6: If No Change is Happening
Lecture 7: When You Have the Power to Impose an Outcome
Lecture 8: Check Legal and Cultural Framework
Lecture 9: Exercise: Select Opener and Start
Chapter 7: Reviewing
Lecture 1: Review Your 7 Questions and Do Dry Run
Chapter 8: Course Wrap-Up
Lecture 1: Take Pressure Off Yourself
Lecture 2: Final Thoughts
Lecture 3: Bonus Lecture: Other Courses and Contact Information
Instructors
-
Markus Amanto
Author. Speaker. Trainer.
Rating Distribution
- 1 stars: 94 votes
- 2 stars: 249 votes
- 3 stars: 1912 votes
- 4 stars: 6260 votes
- 5 stars: 8169 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
You may also like
- Top 10 Video Editing Courses to Learn in November 2024
- Top 10 Music Production Courses to Learn in November 2024
- Top 10 Animation Courses to Learn in November 2024
- Top 10 Digital Illustration Courses to Learn in November 2024
- Top 10 Renewable Energy Courses to Learn in November 2024
- Top 10 Sustainable Living Courses to Learn in November 2024
- Top 10 Ethical AI Courses to Learn in November 2024
- Top 10 Cybersecurity Fundamentals Courses to Learn in November 2024
- Top 10 Smart Home Technology Courses to Learn in November 2024
- Top 10 Holistic Health Courses to Learn in November 2024
- Top 10 Nutrition And Diet Planning Courses to Learn in November 2024
- Top 10 Yoga Instruction Courses to Learn in November 2024
- Top 10 Stress Management Courses to Learn in November 2024
- Top 10 Mindfulness Meditation Courses to Learn in November 2024
- Top 10 Life Coaching Courses to Learn in November 2024
- Top 10 Career Development Courses to Learn in November 2024
- Top 10 Relationship Building Courses to Learn in November 2024
- Top 10 Parenting Skills Courses to Learn in November 2024
- Top 10 Home Improvement Courses to Learn in November 2024
- Top 10 Gardening Courses to Learn in November 2024