Business Skills: Email Etiquette Rules Everyone Should Know

Business Skills: Email Etiquette Rules Everyone Should Know, available at $69.99, has an average rating of 4.58, with 22 lectures, 4 quizzes, based on 17287 reviews, and has 46163 subscribers.

You will learn about save time and reduce communication frustration explain circumstances when sending an email is necessary and / or appropriate identify situations when sending or retrieving emails is not acceptable create an email subject line which accurately describes the message's content consider visual components of an email, in order to enhance comprehension determine who should (and should not) receive copies of emails – in CC or BCC know how to manage situations where an email reaches the wrong people identify and use appropriate tone and level of formality This course is ideal for individuals who are This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers. It is particularly useful for This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers.

Enroll now: Business Skills: Email Etiquette Rules Everyone Should Know

Summary

Title: Business Skills: Email Etiquette Rules Everyone Should Know

Price: $69.99

Average Rating: 4.58

Number of Lectures: 22

Number of Quizzes: 4

Number of Published Lectures: 22

Number of Published Quizzes: 4

Number of Curriculum Items: 27

Number of Published Curriculum Objects: 27

Original Price: €99.99

Quality Status: approved

Status: Live

What You Will Learn

save time and reduce communication frustration
explain circumstances when sending an email is necessary and / or appropriate
identify situations when sending or retrieving emails is not acceptable
create an email subject line which accurately describes the message's content
consider visual components of an email, in order to enhance comprehension
determine who should (and should not) receive copies of emails – in CC or BCC
know how to manage situations where an email reaches the wrong people
identify and use appropriate tone and level of formality

Who Should Attend

This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers.

Target Audiences

This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers.

According to Business Insider, “the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day “. �

But despite the sheer volume of emails we send and receive, many business professionals do not use email appropriately. Inappropriate email etiquette can negatively impact on perceptions of professionalism, on efficiency and can increase a company’s risk of liability.

This course helps you minimise that risk by coaching you in exceptional email etiquette. Naturally, that includes a focus on professionalism in the workplace, behaviour, email structure, formatting, spelling, the importance of spelling and grammar, the all-important subject line and much more.

Based on my eleven years’ experience training professionals in more effective business communication, this course is your go-to guide to write right, every time.

Join me for video and text lectures, hands-on activities, quizzes and more. Download handy resources. Get personalised feedback via the Q&A board, share your experiences and contribute to a growing knowledge base created by professionals just like you from all over the world.

Ready to put your best foot forward? Fantastic. Looking forward to seeing you in the course.

Course Curriculum

Chapter 1: Introduction To The Course

Lecture 1: Introduction

Lecture 2: Course Administration: Using Udemy, Accessing The Resources

Chapter 2: Email Etiquette Basics

Lecture 1: Introductory Focus Questions

Lecture 2: Professional Behaviour At Work

Lecture 3: Emailing On Company Time

Chapter 3: What To Say and How To Say It

Lecture 1: The All-Important Subject Field

Lecture 2: Appropriate Levels of Formality

Lecture 3: Addressing your Contact

Lecture 4: To CC or Not to CC – That Is The Question

Lecture 5: Over to You – What Would You Do?

Chapter 4: Packaging Your Message

Lecture 1: Formatting Your Email

Lecture 2: Over to You – Activity – Formatting

Lecture 3: The Dos and Don'ts Of Attachments

Lecture 4: Removing Clutter

Lecture 5: Spelling and Grammar – Yes, We Do Need To Talk About This

Lecture 6: Matters of Common Courtesy: Greetings and Sign-Offs

Lecture 7: Avoiding Email Mistakes – Signature Files

Lecture 8: Signature Files – What To Leave In, What To Leave Out

Lecture 9: Avoiding Email Mistakes – Responding Promptly

Chapter 5: In Conclusion

Lecture 1: Your Action Steps

Lecture 2: In Conclusion

Lecture 3: Over To You: Is There A Need For (N)Etiquette Training?

Instructors

Jacqueline Seidel
Managing Director, Training Specialist

Rating Distribution

1 stars: 116 votes
2 stars: 233 votes
3 stars: 1814 votes
4 stars: 6421 votes
5 stars: 8703 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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