Great Communication and Customer Service – a fresh look!
Great Communication and Customer Service – a fresh look!, available at $49.99, has an average rating of 4.65, with 18 lectures, 16 quizzes, based on 66 reviews, and has 1422 subscribers.
You will learn about Deliver fantastic genuine customer service and grow in skill and confidence along the way! This course is ideal for individuals who are This course is aimed at everyone who deals with people – including colleagues and clients. It is particularly useful for This course is aimed at everyone who deals with people – including colleagues and clients.
Enroll now: Great Communication and Customer Service – a fresh look!
Summary
Title: Great Communication and Customer Service – a fresh look!
Price: $49.99
Average Rating: 4.65
Number of Lectures: 18
Number of Quizzes: 16
Number of Published Lectures: 18
Number of Published Quizzes: 16
Number of Curriculum Items: 34
Number of Published Curriculum Objects: 34
Original Price: $19.99
Quality Status: approved
Status: Live
What You Will Learn
- Deliver fantastic genuine customer service and grow in skill and confidence along the way!
Who Should Attend
- This course is aimed at everyone who deals with people – including colleagues and clients.
Target Audiences
- This course is aimed at everyone who deals with people – including colleagues and clients.
Hi I’m Dr. David Barrowman from New Zealand and I’m passionate about helping people develop who they are in order to change their workplace cultures and ultimately become a more successful employee/business person/human being!
I’ve been putting together this course over the last 30 years of customer service experience and leadership.
Enjoy!
Dr. David Barrowman
Course Curriculum
Lecture 1: Introduction
Chapter 1: Success
Lecture 1: Success
Chapter 2: Character
Lecture 1: Character
Chapter 3: Attitude
Lecture 1: Attitude
Chapter 4: Happiness
Lecture 1: Happiness
Chapter 5: Customer Care
Lecture 1: Customer Service Overview
Lecture 2: Great Customer Service
Chapter 6: Personality styles
Lecture 1: Personality Styles
Chapter 7: Communication and people skills
Lecture 1: Communication
Lecture 2: Listening
Lecture 3: Agreement and Positivity
Lecture 4: Confidence
Lecture 5: Smile & Name Recall
Lecture 6: Appreciation
Lecture 7: Enthusiasm and edification
Chapter 8: Relationship building and customer service
Lecture 1: Relationship Building & Customer Service
Lecture 2: Environment
Lecture 3: Key Points
Instructors
-
David Barrowman
Veterinarian
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 3 votes
- 3 stars: 11 votes
- 4 stars: 23 votes
- 5 stars: 29 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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