Service Transition – a Jira / DEVOPS approach

Service Transition – a Jira / DEVOPS approach, available at $19.99, has an average rating of 3.5, with 10 lectures, based on 1 reviews, and has 30 subscribers.

You will learn about How to use Jira as a service transition method How to get your ITIL and Agile teams to work closer on transition A solution that is a half way house for those with ITIL and Agile staff not yet in DEVOPS Techniques to capture stakeholder requirements This course is ideal for individuals who are Students who have a workplace struggling with service transition or Someone new to the service transition environment and wants some knowledge or Development teams looking to reduce friction in their deliver to MVP It is particularly useful for Students who have a workplace struggling with service transition or Someone new to the service transition environment and wants some knowledge or Development teams looking to reduce friction in their deliver to MVP.

Enroll now: Service Transition – a Jira / DEVOPS approach

Summary

Title: Service Transition – a Jira / DEVOPS approach

Price: $19.99

Average Rating: 3.5

Number of Lectures: 10

Number of Published Lectures: 10

Number of Curriculum Items: 10

Number of Published Curriculum Objects: 10

Original Price: $24.99

Quality Status: approved

Status: Live

What You Will Learn

How to use Jira as a service transition method
How to get your ITIL and Agile teams to work closer on transition
A solution that is a half way house for those with ITIL and Agile staff not yet in DEVOPS
Techniques to capture stakeholder requirements

Who Should Attend

Students who have a workplace struggling with service transition
Someone new to the service transition environment and wants some knowledge
Development teams looking to reduce friction in their deliver to MVP

Target Audiences

Students who have a workplace struggling with service transition
Someone new to the service transition environment and wants some knowledge
Development teams looking to reduce friction in their deliver to MVP

Want to move away from using Excel spreadsheets or worse for service transition?

Having problem moving services from Beta to Live teams due to last minute requirements?

Interested in a career in service transition and want to get to know some of the key challenges you come up against?

This course is for you!

In this course we are going to talk about Service Transition, that pain point between development teams and live service teams and how this solution may be the way to solve that issue.

Within this course we are going to cover:

1. Changing mindset on transition from ITIL to DEVOPS

2. General overview of service transition

3. How to structure Jira for Service Transition.

4. How the model works in reality.

5. Some logistical considerations

This course is a no nonsense approach to ensure you get to know the information you need before you implement this new solution to service transition. I will give you visual explanations of what I mean and how it may look once you start to implement this new methodology.

As ever I am here to take questions after enrolment and provide you any further support you need.

Hope you find this helpful and welcome all feedback.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Difference between ITIL and DevOps in Service Transition

Lecture 3: Basic Jira structure

Chapter 2: Preparing before Jira design

Lecture 1: Stakeholder mapping workshop

Lecture 2: Questions and requirements gathering

Lecture 3: Using Moscow analysis for transition requirements

Chapter 3: using Jira for Service Transition

Lecture 1: Structuring Service Transition in Jira

Lecture 2: Using Jira for Service transition solution

Lecture 3: Some Governance considerations

Chapter 4: Conclusion

Lecture 1: Conclusion

Instructors

Mark Grey
ITIL, Agile, and general life experience!

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Frequently Asked Questions

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