Tackling sensitive workplace conversations with confidence
Tackling sensitive workplace conversations with confidence, available at $19.99, has an average rating of 4.3, with 9 lectures, 1 quizzes, based on 319 reviews, and has 2545 subscribers.
You will learn about Understand why certain issues are particularly sensitive Know why managers may need to raise them Appreciate some of the challenges they can face when they do Know how to prepare for a conversation about a sensitive issue Be familiar with important qualities to demonstrate when having a conversation about a sensitive issue Use effective techniques for approaching sensitive issues how to agree a way forward Appreciate the importance of familiarising yourself with your organisation’s procedures and policies This course is ideal for individuals who are Business owners, managers and employees It is particularly useful for Business owners, managers and employees.
Enroll now: Tackling sensitive workplace conversations with confidence
Summary
Title: Tackling sensitive workplace conversations with confidence
Price: $19.99
Average Rating: 4.3
Number of Lectures: 9
Number of Quizzes: 1
Number of Published Lectures: 9
Number of Published Quizzes: 1
Number of Curriculum Items: 10
Number of Published Curriculum Objects: 10
Original Price: $39.99
Quality Status: approved
Status: Live
What You Will Learn
- Understand why certain issues are particularly sensitive
- Know why managers may need to raise them
- Appreciate some of the challenges they can face when they do
- Know how to prepare for a conversation about a sensitive issue
- Be familiar with important qualities to demonstrate when having a conversation about a sensitive issue
- Use effective techniques for approaching sensitive issues how to agree a way forward
- Appreciate the importance of familiarising yourself with your organisation’s procedures and policies
Who Should Attend
- Business owners, managers and employees
Target Audiences
- Business owners, managers and employees
Whether it’s speaking to someone about their bad body odour, tackling issues around someone’s personal life, dealing with sickness and bereavement or addressing suspected alcohol or drug abuse, being able to have conversations around sensitive issues is a key skill that can mean the difference between a happy, productive workforce and one that’s plagued by stress, poor employee dynamics and low productivity.
It’s also essential for employers and managers to be aware of common legal pitfalls around dealing with certain issues in order to avoid costly tribunal action further down the line.
Combining thought-provoking original drama with insight from an employment law expert and leading workplace psychologists, this course from Skill Boosters provides employers and managers with a toolkit for raising delicate and personal issues and resolving them effectively at an early stage.
Featured experts:
- Petra Venton, Employment law expert
- Barry Winbolt, Psychologist and mediator
- Clive Lewis, CEO, Globis Mediation
- Kate Russell, Employment law and HR consultant, Russell HR Consulting
Course Curriculum
Chapter 1: Overview and preparing for the conversation
Lecture 1: Introduction and overview
Lecture 2: Preparing for the conversation
Lecture 3: Legal pitfalls
Chapter 2: Sensitive issue – Alcohol
Lecture 1: Employee appears to have an issue with alcohol
Chapter 3: Sensitive issue – Body odour
Lecture 1: A colleague has offensive body odour
Chapter 4: Sensitive issues – Sick family member and office romance
Lecture 1: Employee has a sick family member
Lecture 2: Office romance
Chapter 5: Sensitive issues – inappropriate & uncooperative behaviours
Lecture 1: Employee displays inappropriate behaviour towards colleagues and clients
Lecture 2: Uncooperative behaviour from an employee
Chapter 6: Check your understanding
Instructors
-
Skill Boosters
Films for a better workplace -
Barry Winbolt
Peronal development training for life and career
Rating Distribution
- 1 stars: 3 votes
- 2 stars: 3 votes
- 3 stars: 68 votes
- 4 stars: 127 votes
- 5 stars: 118 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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