SALES LESSONS – from the customers you're selling to

SALES LESSONS – from the customers you're selling to, available at $19.99, has an average rating of 4.6, with 29 lectures, based on 20 reviews, and has 146 subscribers.

You will learn about Understand the customer at every step of the sales process Top up your existing sales skills with insights from buyers How to take into account what the client wants – and needs – when selling to them Appreciate why ever-more 'clever' sales techniques will eventually fail you Discover what customers measure – rather than what sales managers measure! This course is ideal for individuals who are Existing sales people (whether 'Hunters' or 'Farmers') or Those who are thinking of a career in sales or Anyone who influences the customer as part of their job It is particularly useful for Existing sales people (whether 'Hunters' or 'Farmers') or Those who are thinking of a career in sales or Anyone who influences the customer as part of their job.

Enroll now: SALES LESSONS – from the customers you're selling to

Summary

Title: SALES LESSONS – from the customers you're selling to

Price: $19.99

Average Rating: 4.6

Number of Lectures: 29

Number of Published Lectures: 29

Number of Curriculum Items: 29

Number of Published Curriculum Objects: 29

Original Price: £119.99

Quality Status: approved

Status: Live

What You Will Learn

Understand the customer at every step of the sales process
Top up your existing sales skills with insights from buyers
How to take into account what the client wants – and needs – when selling to them
Appreciate why ever-more 'clever' sales techniques will eventually fail you
Discover what customers measure – rather than what sales managers measure!

Who Should Attend

Existing sales people (whether 'Hunters' or 'Farmers')
Those who are thinking of a career in sales
Anyone who influences the customer as part of their job

Target Audiences

Existing sales people (whether 'Hunters' or 'Farmers')
Those who are thinking of a career in sales
Anyone who influences the customer as part of their job

MOST SALES COURSES ARE WRITTEN BYSALESPEOPLE FOR SALESPEOPLE

And there’s nothing wrong with sharpening your professional sales skills. However…

Understandably, salespeople concentrate on the sale. In terms of their career, promotion prospects, pay packet, and status – the numberand value of sales tends to be how salespeople are measured.

But it’s how they’re measured by their sales manager – it’s how they’re measured by their leaders and colleagues… it’s how they are measured INTERNALLY by the Company they work for.

So, this course flips things around. It looks at how your CUSTOMER would measure you as a salesperson.To be honest they don’t care about your sales quota that month. They are entirely disinterested in your promotional prospects and couldn’t give a flying fig about your pay packet!

On completing this course, you will be able to capitalise on your existing sales skills (because I’m assuming you have some already) by understanding at a far deeper level what customers REALLY want from you. And the surprise is that it’s not just the product or service you are actually selling.

This course ‘SALES LESSONS – from the customers you’re selling to’ will build on and enhance your existing sales skills. Watch your sales multiply as you start to incorporate what most other salespeople simply fail to consider.

After looking at the problem (from the customer’s point of view), the course takes you through the acronym ASK. This stands for Attract; Serve; Keep – and what the customer needs and wants from you at each stage of the process.

There are a number of handouts and information sheets along the way as you develop your people skills specifically for a sales or SELLING environment.

Check out the free videos – and, if you DO buy and think it’s rubbish, remember you can get your money back within 30 days (but it isn’t rubbish, I promise!)

Course Curriculum

Chapter 1: Introduction

Lecture 1: Promotional Video

Lecture 2: Introduction

Lecture 3: Don't buy this unless…

Lecture 4: What are we, if not salespeople?

Lecture 5: Good and bad salespeople

Lecture 6: Commercial realities

Lecture 7: Dysfunctional selling has led to dysfunctional buying

Lecture 8: Who is your 'Avatar'?

Lecture 9: Your customer's journey

Chapter 2: Introducing A.S.K – concentrating on 'A' for ATTRACT.

Lecture 1: Introduction to ASK

Lecture 2: The Marketing Function

Lecture 3: The Hunter

Lecture 4: Referrals

Lecture 5: How your marketing 'lands' with your customer

Lecture 6: Leveraging your contacts

Chapter 3: Section 3 The 'S' of A.S.K. – SERVING

Lecture 1: Introduction to 'SERVING' the customer

Lecture 2: The Decision Making Unit (DMU)

Lecture 3: The value of VALUE

Lecture 4: Consultative questions

Lecture 5: Customer Care – a conversation (not a 'sale')

Lecture 6: Brochure use

Lecture 7: What's in your KITBAG?

Lecture 8: How to get back IN with a client

Chapter 4: Section 4 The K of A.S.K

Lecture 1: Introduction to the K or KEEP element

Lecture 2: Stepping into your authority

Lecture 3: More questions!!

Lecture 4: NON sales contact

Lecture 5: Why ASKING for referrals works so well

Chapter 5: Section 5 …And lastly…

Lecture 1: Final thoughts and bonus

Instructors

Andy Edwards
Behavioral psychologist, international speaker & trainer.

Rating Distribution

1 stars: 0 votes
2 stars: 1 votes
3 stars: 0 votes
4 stars: 9 votes
5 stars: 10 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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