Winning Communication Skills for Telephone, Conference Calls

Course Curriculum

Chapter 1: Setting Groundwork for Telephone Communication Success

Lecture 1: Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls

Lecture 2: Never Confuse Personal Phone Use with Business Telephone Use Again

Lecture 3: Why Your Phone is the Best Secret Business App Ever

Lecture 4: Instant Answers to Your Phone Communication Questions

Lecture 5: Planning Your Successful Phone Environment

Lecture 6: Exciting New Update to this Course

Lecture 7: Final Preparation for Your Successful Phone Meetings

Chapter 2: Can You Hear Me Now?

Lecture 1: Making Sure Your Phone Passes Your Friend Test

Lecture 2: Planning for Winning Conference Calls

Lecture 3: Look Prime Time Ready for Your Video Calls

Lecture 4: Placing Phone Calls Like the Consummate Professional

Lecture 5: Always Knowing the Best Time to Call Clients and Prospects

Lecture 6: Now You will Never Wake Up a Client in the Middle of the Night

Chapter 3: Answering and Talking on the Phone like a Pro

Lecture 1: Answering the Phone so Everybody Knows You are Ready for Business

Lecture 2: No Such Thing As Answering The Phone Too Quickly These Days

Lecture 3: Your Clients Will Never Think You are Screaming At Them Again

Lecture 4: Knowing How to Sound Your Very Best – Every Time

Lecture 5: The Right Way to Put Someone On Hold

Lecture 6: Making Sure They Only Hear the Magic of Your Voice

Chapter 4: Voicemail Can Be Your Best Friend

Lecture 1: Being a Professional to Every Generation, Regardless of Your Own Preferences

Lecture 2: Voicemail That Soothes, Not Angers

Lecture 3: Best Voicemail Messages for Success

Lecture 4: Take 1, Take 2, Take 3 Until You Get It Right

Lecture 5: Practice Your Phone Communication Homework Using the TJ Walker AI Clone

Chapter 5: Final Telephone Success Tips

Lecture 1: Never Be Busy for Clients and Bosses Again

Lecture 2: Making Your Phone Disappear At the Perfect Moments

Lecture 3: Tit for Tat and Text for Text

Chapter 6: You Can Be a Communication Skills Master

Lecture 1: Quick Wins! The High Tech Way to Perfect Communication

Lecture 2: Listening is Key (and why this isn't just a public speaking course)

Lecture 3: Become part of the top 1% of communicators right now!

Lecture 4: Good news, the problems we think we have, aren't real

Lecture 5: Communications skills are the most important skills for success

Lecture 6: Direct versus indirect communication

Lecture 7: Let's hop in with something new. Big Business Communications

Chapter 7: Customer Communication Skills For Your Consumer Life

Lecture 1: Communicate your message to companies, big and small, to get them to take action

Lecture 2: One person can get a huge corporation to pay attention and make things right

Lecture 3: This video ruined the weekend of Executives at a major Phone Company

Lecture 4: Here's what really happened.

Lecture 5: Never Let Any Company Have the Final Word with you again

Chapter 8: Accomplish Exactly What You Want With Assertive, Persuasive Communication

Lecture 1: Here is how you get Exactly Want you Want

Lecture 2: Master the Key to Motivation and Persuasion

Lecture 3: Nobody Cares About You, and That's OK

Lecture 4: See It, Taste It, Touch It, Feel It, Be It – Selling with Your Story

Lecture 5: The Ultimate in Confidence builder – Seeing is believing

Lecture 6: It's Easy to pass a Test when the Answer Is right in front of you

Chapter 9: A Few More Communication Fundamentals and You will Be Ready for Anything…

Lecture 1: You Are Normal to Fear Communicating In Some Circumstances

Lecture 2: The Power of the Positive

Lecture 3: Debunking the Myth of Charisma

Lecture 4: Never Fall for These Communication Gimmicks Again!

Lecture 5: Here is where You decide if You are serious about improving your skills

Lecture 6: Here is How to Get the Most Out of The rest of this course

Chapter 10: If You are in A Hurry and Only Have 1 Hour, Start Here

Lecture 1: Quick Wins! The Secret to Using Speaker Notes Effectively

Lecture 2: Avoiding The Initial Wrong Turn Most Speakers and Presenters Make

Lecture 3: Developing Expert Judgment for Your Public Speaking and Presenting Opportunities

Lecture 4: The Radical Yet Simple Solution To Finding Great Messages

Lecture 5: Your Stories Will Make Your Ideas Unforgettable

Lecture 6: Your PowerPoint Will Create Engagement, Not Slumber

Lecture 7: Building an Ethical Cheat Sheet Just for You

Lecture 8: This Is The Do Or Die Moment For Your Speaking Improvement

Lecture 9: There Is a Perfect Test for Your Speech Or Presentation

Lecture 10: I Will give You a Personalized Professional Presentation Critique Right Here

Lecture 11: Continuing Your Path of Public Speaking and Presentation Skills Improvement

Lecture 12: Rehearse Your Phone Communication Homework and Get Instant Feedback

Chapter 11: Speaking Skills for Kids (and their parents)

Lecture 1: Public Speaking for Kids and Parents Overview

Lecture 2: Kids Communication Goals

Lecture 3: Kids Top Five

Lecture 4: Kids and Passion

Lecture 5: Examples

Lecture 6: Cheat Sheet

Lecture 7: Public Speaking for Kids 1st Video Rehearsal

Lecture 8: Public Speaking for Kids 2nd Video Rehearsal

Lecture 9: Public Speaking for Kids 3rd Video Rehearsal

Lecture 10: Kids Conclusion

Chapter 12: Business Communication Skills for Job Interviews

Lecture 1: Establishing Your Job Interview Goals

Lecture 2: Research and Preparation for the Job Interview

Lecture 3: How to Dress for the Interview

Lecture 4: How to Make Small Talk

Lecture 5: Tell Me About Yourself

Lecture 6: The Proper Job Interview Mindset

Lecture 7: The Strategy Memo

Lecture 8: Rehearse Your Interview on Video

Lecture 9: Ask for the Job

Chapter 13: Workplace Communication: You Can Speak Up at Meetings!

Lecture 1: How to Speak Up at Meetings Overview