Awesome Customer Experience For Your Retail Store

Awesome Customer Experience For Your Retail Store, available at $19.99, has an average rating of 3.88, with 47 lectures, based on 4 reviews, and has 33 subscribers.

You will learn about Give your customers an awesome experience they will love Set yourself above and in front of the competition Make them feel that you're the best person to buy from Give real value to your customers and get value from them This course is ideal for individuals who are Customer service people or Sales people or Business people or Anyone working in or owning a retail store It is particularly useful for Customer service people or Sales people or Business people or Anyone working in or owning a retail store.

Enroll now: Awesome Customer Experience For Your Retail Store

Summary

Title: Awesome Customer Experience For Your Retail Store

Price: $19.99

Average Rating: 3.88

Number of Lectures: 47

Number of Published Lectures: 47

Number of Curriculum Items: 47

Number of Published Curriculum Objects: 47

Original Price: $199.99

Quality Status: approved

Status: Live

What You Will Learn

Give your customers an awesome experience they will love
Set yourself above and in front of the competition
Make them feel that you're the best person to buy from
Give real value to your customers and get value from them

Who Should Attend

Customer service people
Sales people
Business people
Anyone working in or owning a retail store

Target Audiences

Customer service people
Sales people
Business people
Anyone working in or owning a retail store

Set yourself above and in front of your competition by delivering a customer experience no one else can match. Make your customers love buying from you and want to go nowhere else. The best way to talk to and treat your customers to win them over and develop lasting relationships that you and your customers will value. Have them love doing business with you and buying your product so much that they will tell their friends, coworkers, family and social media connections how great you are and to also buy from you. This course covers all the different things you can do to deliver a fantastic customer experience that people will value, enjoy, and remember. How to always give your customer your best and take your business to the next level. Positive customer experience is the best way to make optimum sales and relationships and beat the competition even more than sales, coupons or offers. Customers look for a great experience as a prerequisite to shopping or buying from a store. The best way to create regular, satisfied customers and have them want to buy from you because they have a great time doing it and they get the most value out of their experience with your store.

Course Curriculum

Chapter 1: Awesome customer experience for your retail store

Lecture 1: Introduction

Lecture 2: Play relevant music

Lecture 3: Serve refreshments

Lecture 4: Chat up your customers

Lecture 5: Have a beautifully designed store

Lecture 6: Give your customers good feelings

Lecture 7: A human connection

Lecture 8: Reach out through email

Lecture 9: Reach out through social media

Lecture 10: See the situation through your customer’s point of view

Lecture 11: Develop excitement and interest

Lecture 12: Ask questions. Learn more about your customer

Lecture 13: Pay attention to detail

Lecture 14: Make sure your customers are buying the right products for them

Lecture 15: Be an expert in your field

Lecture 16: Add value

Lecture 17: Tie everything into the sale

Lecture 18: Value is in the perception of the customer

Lecture 19: Let the customer guide the interaction

Lecture 20: Speak the same language

Lecture 21: Ask for clarification

Lecture 22: Effective communication is important

Lecture 23: How to start talking to customers

Lecture 24: What to say to your customers

Lecture 25: Always help your coworkers

Lecture 26: Make your customers comfortable

Lecture 27: If the customer is difficult

Lecture 28: Get customer feedback

Lecture 29: Be careful how you say things

Lecture 30: Handling complaints

Lecture 31: Keep things positive

Lecture 32: How does your customer feel about their experience

Lecture 33: How customers expect to be treated

Lecture 34: Have your customers follow you on social media

Lecture 35: Bring it all together

Lecture 36: It’s all about people

Lecture 37: Change things for the better

Lecture 38: The customer experience is in what the person buys

Lecture 39: When you’re not feeling like it

Lecture 40: How to keep going

Lecture 41: It takes practice to bring people up

Lecture 42: Implement improvements on step at a time

Lecture 43: Find out what they value

Lecture 44: Keep a good outlook

Lecture 45: Selling to your customers is knowing your customers

Lecture 46: The customer wants to buy

Lecture 47: Sell the customer the best product for them

Instructors

Mike Korytny
Business, Retail, And Sales Consultant Expert

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 2 votes
4 stars: 1 votes
5 stars: 1 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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