Business Process Outsourcing

Business Process Outsourcing, available at $29.99, has an average rating of 3.8, with 16 lectures, based on 589 reviews, and has 3688 subscribers.

You will learn about Explain What is Business Process Outsourcing Explain the Need for Business Process Outsourcing Describe the Drivers of the BPO Phenomenon Explain the Elements to Consider to Outsource a Business Process Describe the Factors to Consider for Selecting BPO Partner Explain How to Thrive in Competitive BPO Market Describe the Effect of BPO on the Workforce Describe the Effect of Domestic Politics on BPO Explain What is meant by Reverse Outsourcing List the Performance Criteria of a BPO Business Explain the Steps for Measuring Performance of BPO Business Explain the Benefits of BPO to the Target Countries Explain the Disadvantages of the BPO Phenomenon Explain Relevance of Time Management in BPO Management List the Tips for Efficient BPO Management This course is ideal for individuals who are Management Team or MBA Students or Managers or HR Department It is particularly useful for Management Team or MBA Students or Managers or HR Department.

Enroll now: Business Process Outsourcing

Summary

Title: Business Process Outsourcing

Price: $29.99

Average Rating: 3.8

Number of Lectures: 16

Number of Published Lectures: 16

Number of Curriculum Items: 16

Number of Published Curriculum Objects: 16

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Explain What is Business Process Outsourcing
Explain the Need for Business Process Outsourcing
Describe the Drivers of the BPO Phenomenon
Explain the Elements to Consider to Outsource a Business Process
Describe the Factors to Consider for Selecting BPO Partner
Explain How to Thrive in Competitive BPO Market
Describe the Effect of BPO on the Workforce
Describe the Effect of Domestic Politics on BPO
Explain What is meant by Reverse Outsourcing
List the Performance Criteria of a BPO Business
Explain the Steps for Measuring Performance of BPO Business
Explain the Benefits of BPO to the Target Countries
Explain the Disadvantages of the BPO Phenomenon
Explain Relevance of Time Management in BPO Management
List the Tips for Efficient BPO Management

Who Should Attend

Management Team
MBA Students
Managers
HR Department

Target Audiences

Management Team
MBA Students
Managers
HR Department

Best suited for those organizations which face roller coaster of challenges while outsourcing the work to third-party vendors and also for third-party vendors who get work from such organizations. The course aims at educating the reader on areas like Need for Business Process Outsourcing (BPO), Drivers of the BPO Phenomenon, Elements to Consider to Outsource a Business Process, Effect of Domestic Politics on BPO, Steps for Measuring Performance of BPO Business, Disadvantages of the BPO Phenomenon, Tips for Efficient BPO Management, etc.

The introduction part describes why and how Magnacom Electronics outsourced the customer service part of business operations. The need for Business Process Outsourcing is very explained throughout the course.The important concept of Factors to Consider for Selecting BPO Partner is clearly explained with the help of a Multiple Choice Question.The real life explains about the challenges and threats that the BPO sector faces.Highly recommended for organizations planning to outsource their operations to others.

The following are a few tips for efficient BPO Management:

•Know your target market well. Find out more about the tastes and preferences to meet your clients’ expectations.

•Know what is happening around you. Keep yourself updated with the latest trends in the BPO industry. Check out various business magazines, brochures, catalogues, newspapers for the latest developments.

•Set a budget for everything including fixed as well as variable costs and try to stick to the budget as far as possible.

•Take a short term course in BPO Management to make yourself well versed with the basic concepts of BPO Business Management and so on which would help you set-up and run the BPO Business successfully.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Explain What is Business Process Outsourcing

Lecture 3: Explain the Need for Business Process Outsourcing

Lecture 4: Describe the Drivers of the BPO Phenomenon

Lecture 5: Explain the Elements to Consider to Outsource a Business Process

Lecture 6: Describe the Factors to Consider for Selecting BPO Partner

Lecture 7: Explain How to Thrive in Competitive BPO Market

Lecture 8: Describe the Effect of BPO on the Workforce

Lecture 9: Describe the Effect of Domestic Politics on BPO

Lecture 10: Explain What is meant by Reverse Outsourcing

Lecture 11: List the Performance Criteria of a BPO Business

Lecture 12: Explain the Steps for Measuring Performance of BPO Business

Lecture 13: Explain the Benefits of BPO to the Target Countries

Lecture 14: Explain the Disadvantages of the BPO Phenomenon

Lecture 15: Explain Relevance of Time Management in BPO Management

Lecture 16: List the Tips for Efficient BPO Management

Instructors

Management Study Guide
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Rating Distribution

1 stars: 8 votes
2 stars: 14 votes
3 stars: 119 votes
4 stars: 256 votes
5 stars: 192 votes

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