Managing the Service Environment
Managing the Service Environment, available at $19.99, has an average rating of 5, with 16 lectures, based on 1 reviews, and has 209 subscribers.
You will learn about Explain What is meant by Service Environment Explain Roles of the Servicescape List the Characteristics of Good Service Environment Design Explain Types of Organizations Based on Servicescape Explain Components of the Service Environment Explain Types of Spatial Layouts & Functionality Describe Aspects of Service Environment Design Explain Interior Design as an Element of Servicescape Explain Lighting as an Element of Servicescape Explain Colors as an Element of Servicescape Describe Role of Employees as Part of Service Environment Describe Role of Manager as Part of Service Environment Explain Russell Model of Affect of Consumer Behavior Explain Factors of Servicescape that Affect Customers List Tips for Servicescape to Affect Customer’s Experience This course is ideal for individuals who are Service sector staff or Sales/Marketing Representative or Interior Designers or Manager or Supervisors It is particularly useful for Service sector staff or Sales/Marketing Representative or Interior Designers or Manager or Supervisors.
Enroll now: Managing the Service Environment
Summary
Title: Managing the Service Environment
Price: $19.99
Average Rating: 5
Number of Lectures: 16
Number of Published Lectures: 16
Number of Curriculum Items: 16
Number of Published Curriculum Objects: 16
Original Price: $24.99
Quality Status: approved
Status: Live
What You Will Learn
- Explain What is meant by Service Environment
- Explain Roles of the Servicescape
- List the Characteristics of Good Service Environment Design
- Explain Types of Organizations Based on Servicescape
- Explain Components of the Service Environment
- Explain Types of Spatial Layouts & Functionality
- Describe Aspects of Service Environment Design
- Explain Interior Design as an Element of Servicescape
- Explain Lighting as an Element of Servicescape
- Explain Colors as an Element of Servicescape
- Describe Role of Employees as Part of Service Environment
- Describe Role of Manager as Part of Service Environment
- Explain Russell Model of Affect of Consumer Behavior
- Explain Factors of Servicescape that Affect Customers
- List Tips for Servicescape to Affect Customer’s Experience
Who Should Attend
- Service sector staff
- Sales/Marketing Representative
- Interior Designers
- Manager
- Supervisors
Target Audiences
- Service sector staff
- Sales/Marketing Representative
- Interior Designers
- Manager
- Supervisors
ARE YOU INTERESTED IN KNOWING HOW A SMALL ELEMENT CAN IMPACT YOUR BUSINESS? DO YOU WANT TO GET RID OF THESE BAD ELEMENTS AND BRING POSITIVITY IN YOUR BUSINESS AND PULL IN MORE CUSTOMERS? JOIN THIS COURSE AND GAIN GOOD KNOWLEDGE ABOUT MANAGING THE SERVICE ENVIRONMENT.
Who Should Enrol in this course?
Anyone who is working in service sectors, Entrepreneurs, Super Market owners, Students, Graduates, Freshers and Working Professionals can join this course and develop this skill.
Why Should You Enrol in this course?
This course gives you in-depth knowledge about the Service Environment, How the interior designing, lighting, colors and elements can impact the business and customers.
What you will learn from this course?
You will learn the following from this course:-
•Explain What is meant by Service Environment
•Explain Roles of the Servicescape
•List the Characteristics of Good Service Environment Design
•Explain Types of Organizations Based on Servicescape
•Explain Components of the Service Environment
•Explain Types of Spatial Layouts & Functionality
•Describe Aspects of Service Environment Design
•Explain Interior Design as an Element of Servicescape
•Explain Lighting as an Element of Servicescape
•Explain Colors as an Element of Servicescape
•Describe Role of Employees as Part of Service Environment
•Describe Role of Manager as Part of Service Environment
•Explain Russell Model of Affect of Consumer Behavior
•Explain Factors of Servicescape that Affect Customers
•List Tips for Servicescape to Affect Customer’s Experience
How is this course structured?
The entire course is divided into 15+ modules all in video formats. The course begins with an interesting introduction part which emphasizes the need to learn this skill and covers all the basic points. As the course progress various important and advanced concepts are also covered.
Real life examples and case studies are used to explain the advanced concepts and to make the course interesting. The entire course is explained using simple English. Images/Icons and infographics are used to add value to the content and make the course interesting.
What are the prerequisites for joining this course?
No prior experience or qualification is required for enrolling in this course. You need uninterrupted internet connection to watch the videos and basic understanding of English.
How you will get benefitted from this course?
After learning this course, you will become a Master in this skill. This course teaches you how to treat your customers, how employees can assist customers in choosing a service. In addition to this you can also learn how to plan your spatial layout well. Make sure there is ample space inside the service location for customers to move and shop freely.
DON’T MISS THE OPPORTUNITY, CLICK ON THE ENROL BUTTON AND START LEARNING!
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction
Lecture 2: Explain What is meant by Service Environment
Lecture 3: Explain Roles of the Servicescape
Lecture 4: List the Characteristics of Good Service Environment Design
Lecture 5: Explain Types of Organizations Based on Servicescape
Lecture 6: Explain Components of the Service Environment
Lecture 7: Explain Types of Spatial Layouts & Functionality
Lecture 8: Explain Types of Spatial Layouts & Functionality
Lecture 9: Explain Interior Design as an Element of Servicescape
Lecture 10: Explain Lighting as an Element of Servicescape
Lecture 11: Explain Colors as an Element of Servicescape
Lecture 12: Describe Role of Employees as Part of Service Environment
Lecture 13: Describe Role of Manager as Part of Service Environment
Lecture 14: Explain Russell Model of Affect of Consumer Behavior
Lecture 15: Explain Factors of Servicescape that Affect Customers
Lecture 16: List Tips for Servicescape to Affect Customer’s Experience
Instructors
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Management Study Guide
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- 5 stars: 1 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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