Sales Training: Telephone Sales & Appointment Setting

Sales Training: Telephone Sales & Appointment Setting, available at $19.99, has an average rating of 4.47, with 43 lectures, 1 quizzes, based on 129 reviews, and has 3275 subscribers.

You will learn about How to cold-call with confidence How to set appointments, and how to close sales How to use the telephone as part of a successful sales process How to confidently overcome sales objections How to overcome the gatekeeper How to write an effective sales script How to leave a professional voicemail How to build genuine rapport, trust and meaningful business relationships How to make cold calls This course is ideal for individuals who are Anyone looking to improve their sales skills or Business owners, looking to grow and scale their business or Entrepreneurs looking to find more customers and to make more revenue or Sales professionals looking to exceed their sales targets or Sales managers looking to inspire their sales teams or Beginners, intermediates, and experts in sales looking for a fresh approach or Anyone looking to close more sales or Anyone looking to set more appointments or Anyone looking to become more confident with cold-calling It is particularly useful for Anyone looking to improve their sales skills or Business owners, looking to grow and scale their business or Entrepreneurs looking to find more customers and to make more revenue or Sales professionals looking to exceed their sales targets or Sales managers looking to inspire their sales teams or Beginners, intermediates, and experts in sales looking for a fresh approach or Anyone looking to close more sales or Anyone looking to set more appointments or Anyone looking to become more confident with cold-calling.

Enroll now: Sales Training: Telephone Sales & Appointment Setting

Summary

Title: Sales Training: Telephone Sales & Appointment Setting

Price: $19.99

Average Rating: 4.47

Number of Lectures: 43

Number of Quizzes: 1

Number of Published Lectures: 43

Number of Published Quizzes: 1

Number of Curriculum Items: 44

Number of Published Curriculum Objects: 44

Number of Practice Tests: 1

Number of Published Practice Tests: 1

Original Price: £54.99

Quality Status: approved

Status: Live

What You Will Learn

How to cold-call with confidence
How to set appointments, and how to close sales
How to use the telephone as part of a successful sales process
How to confidently overcome sales objections
How to overcome the gatekeeper
How to write an effective sales script
How to leave a professional voicemail
How to build genuine rapport, trust and meaningful business relationships
How to make cold calls

Who Should Attend

Anyone looking to improve their sales skills
Business owners, looking to grow and scale their business
Entrepreneurs looking to find more customers and to make more revenue
Sales professionals looking to exceed their sales targets
Sales managers looking to inspire their sales teams
Beginners, intermediates, and experts in sales looking for a fresh approach
Anyone looking to close more sales
Anyone looking to set more appointments
Anyone looking to become more confident with cold-calling

Target Audiences

Anyone looking to improve their sales skills
Business owners, looking to grow and scale their business
Entrepreneurs looking to find more customers and to make more revenue
Sales professionals looking to exceed their sales targets
Sales managers looking to inspire their sales teams
Beginners, intermediates, and experts in sales looking for a fresh approach
Anyone looking to close more sales
Anyone looking to set more appointments
Anyone looking to become more confident with cold-calling

The telephone is still a vital tool in any salesperson’s toolkit, and this course is designed to give you all the skills, knowledge, mindset and tips to help you sell more over the telephone.

Whether you are looking to cold call, generate more leads, set more appointments, or even close sales over the phone – this course has been put together by an expert in telesales to enable you to become the best salesperson you can be.

Better still, although focussing on salespeople, this course is ideal for business owners, entrepreneurs, CEOs and ANYONE looking to use the phone as a way to grow a business.

Your instructor, Rob Spence, is an internationally renowned sales trainer, and sales coach, and has authored three books on sales. He is the Managing Director of a multi-award-winning sales and marketing agency that provides sales services to businesses across the globe. Rob’s unique, dynamic, and engaging teaching style is guaranteed to not only help you to succeed in the world of sales but is also delivered in a memorable and motivating fashion.

Using his decades of experience in sales, Rob will run through with you everything you need to know to become successful in sales!

This course covers modules, such as:

– Cold-calling techniques

– How to handle objections

– How to overcome sales call reluctance

– How to develop rapport over the phone

– How to get past the gatekeeper

– How to make follow up/Warm calls

– How to close sales

– How to set appointments

And much, much more!

If you are looking to see your sales skills increase and to see your ability to speak, and to sell over the phone increase, then this online sales training course is for you!

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: About Your Instructor, Rob Spence

Lecture 3: The Importance of the Telephone

Chapter 2: The Basics of Sales

Lecture 1: Features and Benefits

Lecture 2: Your 'Why', and Your Motivation

Lecture 3: Cialdini's Six Principles of Influence

Lecture 4: How to Write an Elevator Pitch

Chapter 3: An Overview of Telephone Sales & Cold Calling

Lecture 1: Sales Call Reluctance

Lecture 2: Building Rapport & Mirroring

Lecture 3: Using Your Voice as a Tool

Lecture 4: Objection Handling 101

Lecture 5: Handling the Gatekeeper

Chapter 4: How to Make Cold Calls

Lecture 1: What Are Cold Calls?

Lecture 2: How to Structure Cold Calls

Lecture 3: Gatekeeper Handling

Lecture 4: The 'Quick Pitch'

Lecture 5: Qualifying, and Uncovering Pain Points

Lecture 6: Pitching Benefits

Lecture 7: Objection Handling

Lecture 8: Closing Skills

Chapter 5: How to Make Warm Calls

Lecture 1: What Are 'Warm Calls'?

Lecture 2: The Importance of the Follow Up

Lecture 3: The Introduction/The Gatekeeper

Lecture 4: Closing the Sale/Appointment

Chapter 6: How to Close Sales & Appointments

Lecture 1: The Wolf of Wall Street?

Lecture 2: Always Plan the Outcome of the Call

Lecture 3: What are the Next Phone Steps, and how to Prepare

Lecture 4: Appointment Setting (Bonus)

Lecture 5: Sample Phone Calls

Chapter 7: How to Leave a Voicemail

Lecture 1: Should we Leave a Voicemail?

Lecture 2: Leaving a Good Impression

Lecture 3: How to Structure a Voicemail

Chapter 8: How to Write a Sales Script

Lecture 1: How to Use a Sales Script

Lecture 2: What to Include in a Sales Script

Lecture 3: Example Scripts

Chapter 9: General Telephone Sales and Cold Calling Tips

Lecture 1: Positivity, and Mindset

Lecture 2: Knowledge is Power

Lecture 3: Standing Desks

Lecture 4: Targets

Lecture 5: How to use the Phone in a Sales Process

Chapter 10: Telephone Sales, Appointment Setting, and Cold Calling Test

Chapter 11: End of Training and Next Steps

Lecture 1: Thank You

Lecture 2: Other Courses, and Resources

Chapter 12: Thank You from our Partners

Lecture 1: A thank you

Instructors

Rob Spence
Sales Trainer, Sales Coach, Sales Author

Rating Distribution

1 stars: 3 votes
2 stars: 3 votes
3 stars: 6 votes
4 stars: 19 votes
5 stars: 98 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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