Call Center Training
Call Center Training, available at $39.99, has an average rating of 3.8, with 12 lectures, based on 68 reviews, and has 169 subscribers.
You will learn about Call Center Basics Phone Etiquette Speaking Like a Star This course is ideal for individuals who are Anyone wanting to understand Call Center Training It is particularly useful for Anyone wanting to understand Call Center Training.
Enroll now: Call Center Training
Summary
Title: Call Center Training
Price: $39.99
Average Rating: 3.8
Number of Lectures: 12
Number of Published Lectures: 12
Number of Curriculum Items: 12
Number of Published Curriculum Objects: 12
Original Price: $27.99
Quality Status: approved
Status: Live
What You Will Learn
- Call Center Basics
- Phone Etiquette
- Speaking Like a Star
Who Should Attend
- Anyone wanting to understand Call Center Training
Target Audiences
- Anyone wanting to understand Call Center Training
Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.
Course Curriculum
Chapter 1: Let's Get Started
Lecture 1: Let's Get Started
Chapter 2: The Basics (I)
Lecture 1: The Basics (I)
Chapter 3: The Basics (II)
Lecture 1: The Basics (II)
Chapter 4: Phone Etiquette
Lecture 1: Phone Etiquette
Chapter 5: Tools
Lecture 1: Tools
Chapter 6: Speaking Like a Star
Lecture 1: Speaking Like a Star
Chapter 7: Types of Questions
Lecture 1: Types of Questions
Chapter 8: Benchmarking
Lecture 1: Benchmarking
Chapter 9: Goal Setting
Lecture 1: Goal Setting
Chapter 10: Key Steps
Lecture 1: Key Steps
Chapter 11: Closing
Lecture 1: Closing
Chapter 12: Let's Wrap This Up
Lecture 1: Let's Wrap This Up
Instructors
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TBAE Team Building and Events
Soft Skills, Teambuilding and Event Specialist
Rating Distribution
- 1 stars: 3 votes
- 2 stars: 3 votes
- 3 stars: 16 votes
- 4 stars: 24 votes
- 5 stars: 22 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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