Professional Revenue Cycle Management ( RCM)

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: What is revenue cycle management

Lecture 3: Registration functions of revenue cycle management

Lecture 4: Common revenue cycle management pitfalls to avoid

Lecture 5: Purpose of revenue cycle management in healthcare

Lecture 6: Proven steps in revenue cycle management for optimization

Lecture 7: The significance of patient access for successful RCM

Lecture 8: The role of coding and revenue cycle management in healthcare

Lecture 9: Billing/ collection

Lecture 10: Medical billing versus revenue cycle management

Chapter 2: How Improving Your RCM Will Also Boost Patient Satisfaction

Lecture 1: Provide upfront estimates to create clarity and build trust

Lecture 2: Streamline claim processing to avoid confusion and friction

Lecture 3: Establish consistent, customized communication to keep patients informed

Chapter 3: Balancing Revenue Cycle Collection And Patient Experience

Lecture 1: Clear and transparent communication

Lecture 2: Implement convenient payment options

Lecture 3: Tailor payment plans

Lecture 4: Utilize technology and automation

Lecture 5: Effective telephone calls

Chapter 4: Healthcare Revenue Cycle Management

Lecture 1: The basics of healthcare revenue cycle management

Lecture 2: How to succeed at healthcare revenue cycle management

Lecture 3: Challenges of healthcare revenue cycle management

Lecture 4: How technology can help drive revenue cycle management

Lecture 5: what affect your revenue cycle in health care

Chapter 5: How To Improve Your Revenue Cycle Processes In A Clinic Or Physician Practice

Lecture 1: Foundation of the revenue cycle

Lecture 2: Revenue cycle processes

Lecture 3: Medical record documentation

Lecture 4: Charge capture

Lecture 5: Coding

Lecture 6: Charge entry

Lecture 7: Claim transmission

Lecture 8: Payment posting

Lecture 9: Denial management

Lecture 10: Working account receivables

Chapter 6: Healthcare Outsourcing Revenue Cycle Management

Lecture 1: Reduce rising healthcare costs

Lecture 2: Improve efficiency and cashflow

Lecture 3: Access automation and data- driven

Lecture 4: Mitigate compliance burdens and risk

Lecture 5: Strengthen security amid surging cyber-attack

Chapter 7: Special Areas In Revenue Cycle Management

Lecture 1: How can you improve your healthcare payer relations to increase revenue

Lecture 2: What are the key RCM metrics and benchmark for your speciality or setting

Lecture 3: What are the key metrics to measure RCM performance and patient satisfaction

Lecture 4: How do you handle complex or unusual cases in revenue cycle management

Chapter 8: Revenue Cycle Management Software

Lecture 1: What is revenue cycle management software

Lecture 2: Why it is necessary to use revenue cycle management software

Lecture 3: The benefits of RCM software

Lecture 4: Revenue cycle management software vendors

Lecture 5: Revenue cycle management software integration

Lecture 6: The cost of revenue cycle management software