The Certified Quality Tool Specialist Course

Welcome! This engaging and practical course is designed to equip you with the essential skills and tools needed to tackle complex challenges, solve problems and find effective solutions. Throughout this course, we will explore various problem-solving techniques and methodologies while utilizing the 7 tools of quality management, empowering you to become a skilled problem solver in any field.

Histograms: We start this course with histograms, a fundamental tool that helps practicioners better understand the data they are working with. By introducing histograms, we also introduce important topics like the bell curve (normality). Within this module we investigate different shapes and patterns in the data, what they mean and what they tell us.

Scatter & Stratification Diagrams: Stratification diagrams are used to add another layer onto scatter diagrams to provide deeper insight and analysis into data. This tool allows you to analyze data based on different factors, categories, or criteria, helping you gain insights into the problem from different perspectives. By stratifying the data, you can identify patterns or trends that might not be apparent otherwise.

Pareto Charts: Pareto charting is yet another technique we will explore. This graphical tool enables you to prioritize problems or causes by displaying them in descending order of frequency or impact. Using the 80-20 Pareto Principle, you will learn to focus on the vital few rather than the trivial many, and allocate your resources and efforts efficiently, maximizing the impact of your problem-solving endeavors.

Control Charts: A large amount of time is spent on introducing and explaining control charts. Control charts are the most technical of the quality tools, and we entreat all of our students to take their time through this module. Starting with a discussion about other data visualizations, we explain the case for why control charts matter and should be used in business. From there, the module expounds upon how to construct control charts in excel, basic assumptions, signals, and rules of control charts, and how to handle different types of data for control charts. In all, 5 different control charts are discussed in this module.

Fishbone diagrams: also known as cause-and-effect diagrams or Ishikawa diagrams, are another powerful tool covered in this course. They help you identify the root causes of a problem by visually mapping out potential factors across different categories. By analyzing the various causes, you can prioritize your efforts and address the underlying issues effectively.

Check Sheets: Check sheets are a simple, easy to use tool that helps practitioners document the system events. This module also includes instruction on how to create a data collection plan and how to conduct a good time study.

In this course, we prioritize hands-on learning and practical application. You will have ample opportunities to work on case studies to reinforce your skills and proficiency with these tools.

By the end of this course, you will be equipped with a comprehensive toolkit of templates and methods to use and apply the 7 quality tools. You will possess the confidence and skills to analyze complex problems, identify root causes, and develop effective solutions. Whether you’re a business professional, a manager, an engineer, or anyone seeking to improve their problem-solving and quality management abilities, this course will empower you to overcome challenges and drive positive change in any domain.

Join in on this exciting journey and unlock your full potential as a skilled professional and innovative problem solver. Enroll today and embark on a transformative learning experience that will equip you with invaluable skills for a lifetime.

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!