ServiceNow Certified Implementation Specialist – SPM

There are total 60 question on each exam set for practice and you would need to complete it in 90mins (for each set).

Once you complete the exam, you may review your answer and refer the reference/guide provided to get more insight around the feature/functionality.

The idea behind the exam is that you understand that the questions could be tricky. There could be many cases where you might have worked on the specific area or the feature but could easily get tricked and choose the wrong option. These test will help you to understand such situation so that you are careful while making a choice answering the question.

The questions may be multi choice/multi select and true/false types.

Multiple Choice (single answer) For each multiple-choice question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question.

Multiple Select (select all that apply) For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. The candidate taking the exam reviews the response options and selects ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.

After submitting the exam the Pass/Fail would be notified to the exam taker immediately and all the questions and responses could be reviewed.

Wish you all the best!

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!