Conflict Management

Conflict Management, available at $44.99, has an average rating of 4.45, with 13 lectures, based on 14 reviews, and has 325 subscribers.

You will learn about Explain What is Conflict Explain What is Conflict Management Differentiate between Functional and Dysfunctional Explain the Levels and Types of Conflict Describe the Conflict Management Model Describe the Strategies for Conflict Management Explain the Conflict Management Styles Explain How People Deal with Conflict List the Factors that Affect Conflict Modes Explain Blake and Mouton’s Conflict Grid Explain What is Third-party Conflict Resolution List the Tips for Managing Workplace Conflict This course is ideal for individuals who are Managers and Supervisors or Team leaders or Project leaders/Managers or Employees or Human Resource Department It is particularly useful for Managers and Supervisors or Team leaders or Project leaders/Managers or Employees or Human Resource Department.

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Summary

Title: Conflict Management

Price: $44.99

Average Rating: 4.45

Number of Lectures: 13

Number of Published Lectures: 13

Number of Curriculum Items: 13

Number of Published Curriculum Objects: 13

Original Price: $24.99

Quality Status: approved

Status: Live

What You Will Learn

Explain What is Conflict
Explain What is Conflict Management
Differentiate between Functional and Dysfunctional
Explain the Levels and Types of Conflict
Describe the Conflict Management Model
Describe the Strategies for Conflict Management
Explain the Conflict Management Styles
Explain How People Deal with Conflict
List the Factors that Affect Conflict Modes
Explain Blake and Mouton’s Conflict Grid
Explain What is Third-party Conflict Resolution
List the Tips for Managing Workplace Conflict

Who Should Attend

Managers and Supervisors
Team leaders
Project leaders/Managers
Employees
Human Resource Department

Target Audiences

Managers and Supervisors
Team leaders
Project leaders/Managers
Employees
Human Resource Department

Conflict is an expressed disagreement. All conflicts are expressed verbally or nonverbally. Conflict can occur only between people who depend on each other. Conflict involves opposition and is more than just differences. Conflict is the perception that our concerns are at odds with those of another. Conflict exists when individuals who depend on each other express different views, interests, or goals and perceive their views as incompatible or oppositional.

Conflict is when two or more people have differences in ideas/views and are not ready to understand or accept each other’s ideas/views. Conflict might escalate and lead to non-productive results, or conflict can be beneficially resolved and lead to quality final products. Therefore, learning to manage conflict is integral to a high-performance team.

Conflict management is the principle that all conflicts cannot necessarily be resolved, but learning how to manage conflicts can decrease the odds of non-productive escalation. Conflict management involves acquiring skills related to conflict resolution, self-awareness about conflict modes, conflict communication skills, and establishing a structure for management of conflict in your environment.

Conflict management is defined as “the opportunity to improve situations and strengthen relationships” (BCS, 2004).

Conflict among members of a group

It usually occurs in early stages of group development

It may occur due to different ways of doing tasks or reaching group’s goals

Conflict occurs between two or more groups

It may occur due to different ways of doing tasks or reaching group’s goals

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Explain What is Conflict

Lecture 3: Explain What is Conflict Management

Lecture 4: Differentiate between Functional and Dysfunctional

Lecture 5: Explain the Levels and Types of Conflict

Lecture 6: Describe the Conflict Management Model

Lecture 7: Describe the Strategies for Conflict Management

Lecture 8: Explain the Conflict Management Styles

Lecture 9: Explain How People Deal with Conflict

Lecture 10: List the Factors that Affect Conflict Modes

Lecture 11: Explain Blake and Mouton’s Conflict Grid

Lecture 12: Explain What is Third-party Conflict Resolution

Lecture 13: List the Tips for Managing Workplace Conflict

Instructors

Management Study Guide
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2 stars: 0 votes
3 stars: 2 votes
4 stars: 6 votes
5 stars: 6 votes

Frequently Asked Questions

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You can view and review the lecture materials indefinitely, like an on-demand channel.

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