Design Thinking for the Employee Experience Crash-Course

Do you want to learn how to create a strong employee experience through a time-backed framework?

The Design Thinking process takes a human-centered approach to identify user pain points and problems to create better solutions. While many organizations will use design thinking to improve the user experience for their customers, few turn the process inward to improve their employee experience.

The employee experience impacts everything about your organization – from the culture, productivity, retention, and bottom line.

Yet around 64% of employees feel they do NOT have a strong work culture.

Many organizations with good intentions try trivial ways to boost the employee experience like beer Fridays or ping-pong tables. While these can help, employee engagement rates haven’t changed over the last several years.

Imagine if you were to create an employee experience that lead to:

• A culture that other organizations were envious of.

• Lower retention.

• Higher productivity and employee satisfaction.

Organizations that most heavily invested in the employee experience were 11.5 times as often in Glassdoor’s Best Places to Work, 2.1 times as often in Forbes’s list of the World’s Most Innovative Companies, 4.4 times as often in LinkedIn’s list of North America’s Most In-Demand Employers.

Design thinking can be used to help improve your employee experience.

How organizations have benefited from design thinking:

• Organizations where HR delivers the highest levels of value are almost five times more likely to be using design thinking in their programs than their peers.

• 71% of organizations report design thinking has improved their working culture on a team level.

• Over the past ten years, design-driven organizations have outperformed the S&P 500 Index by 228%.

Introducing The Design Thinking for Employee Experience Mini Crash-Course!

Learn how to create a stellar employee experience through the design thinking process to create an employee experience that other organizations will be jealous of.

Here is What You Will Learn:

• What is design thinking?

• The benefits of design thinking.

• How design thinking for the employee experience differs from the customer experience.

• What most organizations get wrong about the design thinking process.

• The five step process to design thinking.

• Understanding when and when not to make use of design thinking.

• Getting buy-in for design thinking for the employee experience.

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!