Process Design and Development

Process Design and Development, available at $39.99, has an average rating of 4.4, with 14 lectures, based on 12 reviews, and has 661 subscribers.

You will learn about Introduce Process Thinking, Design, and Development Introduce Process Ecosystem and understand the Process Lifecycle Introduce Business Process Architecture and build skill Understand the basic anatomy of process Introduce how organization structure gets imposed onto the process and build skill Introduce the adapted SIPOC Diagram. Practice developing a SIPOC diagram Introduce Process Standards, Quality Control and Quality Assurance Practical Application Activity Brings the Concepts and Skills Together This course is ideal for individuals who are This course is for Lean Six Sigma practitioners, Business Analysts, and Managers who might be responsible for process improvement or process design. To design process, develop process, standardize process and improve process, we need to have a basic understanding of what elements make up the process. We need to know what tools to use in order to discuss, describe and visualize the process in different business situations. This class introduces the learner to the basic building blocks of process design and development and links the basic process elements with Operational Excellence and LEAN practice more broadly. It is particularly useful for This course is for Lean Six Sigma practitioners, Business Analysts, and Managers who might be responsible for process improvement or process design. To design process, develop process, standardize process and improve process, we need to have a basic understanding of what elements make up the process. We need to know what tools to use in order to discuss, describe and visualize the process in different business situations. This class introduces the learner to the basic building blocks of process design and development and links the basic process elements with Operational Excellence and LEAN practice more broadly.

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Summary

Title: Process Design and Development

Price: $39.99

Average Rating: 4.4

Number of Lectures: 14

Number of Published Lectures: 14

Number of Curriculum Items: 14

Number of Published Curriculum Objects: 14

Original Price: $74.99

Quality Status: approved

Status: Live

What You Will Learn

Introduce Process Thinking, Design, and Development
Introduce Process Ecosystem and understand the Process Lifecycle
Introduce Business Process Architecture and build skill
Understand the basic anatomy of process
Introduce how organization structure gets imposed onto the process and build skill
Introduce the adapted SIPOC Diagram. Practice developing a SIPOC diagram
Introduce Process Standards, Quality Control and Quality Assurance
Practical Application Activity Brings the Concepts and Skills Together

Who Should Attend

This course is for Lean Six Sigma practitioners, Business Analysts, and Managers who might be responsible for process improvement or process design. To design process, develop process, standardize process and improve process, we need to have a basic understanding of what elements make up the process. We need to know what tools to use in order to discuss, describe and visualize the process in different business situations. This class introduces the learner to the basic building blocks of process design and development and links the basic process elements with Operational Excellence and LEAN practice more broadly.

Target Audiences

This course is for Lean Six Sigma practitioners, Business Analysts, and Managers who might be responsible for process improvement or process design. To design process, develop process, standardize process and improve process, we need to have a basic understanding of what elements make up the process. We need to know what tools to use in order to discuss, describe and visualize the process in different business situations. This class introduces the learner to the basic building blocks of process design and development and links the basic process elements with Operational Excellence and LEAN practice more broadly.

The context for this online course is based on the fact that less than 2% of companies that go on a quality journey actually achieved World Class levels of performance (reference ASQ Discoveries Study 2016). There might be many reasons why that is the case.

In my experience, companies introduce LEAN in the practice of continuous improvement. This makes sense because wherever it is that employees work, they use the processes within the organization and those processes are riddled with waste. At the same time, there is a science to the design and development of process which includes defining process standards. In addition to that, there is a practice of Quality Control (QC) that happens at the point of work within the operations that is based on process standards. In addition to that is the practice of Quality Assurance (QA) and risk mitigation on the process. Both QC and QA rely on process standards and are different from the practice of continuous process improvement. There is technical skill to be developed in all four of these areas and each is needed to achieve World Class levels of performance.

In my view, the technical side to process design and development is underemphasized in the practice today. In this online course, I would like to introduce you to some building blocks and basic language for process thinking, process design and development. There is a language, a LEAN Logos if you like, and structure to process thinking that can help us to discuss, articulate, standardize and visualize the work that we do.

So, whether you are a Lean Sigma belt practitioner, a business analyst, or a manager responsible for processes in your organization, this course introduces you to what you need to know about process and gets you started with basic tools that you can begin to apply in your own practice.

Course Curriculum

Chapter 1: Instructor Welcome and Introductions

Lecture 1: Instructor Welcome Video

Chapter 2: Process Design and Development: Introduction to Process Thinking

Lecture 1: Lecture1: Introduction Slides PDF

Lecture 2: Module1: The Process Lifecycle and Process Visualization Tools

Lecture 3: Module 2: Process Anatomy and Physiology

Lecture 4: Module 3: Business Process Architecture

Lecture 5: Module 3 : Business Process Architecture Exercises

Lecture 6: Module 4: The Elements of Process Anatomy

Lecture 7: Module 5: How Organization Structure is Imposed Onto the Process

Lecture 8: Module 5 Continued:Exercises

Lecture 9: Module 6: Process Thinking Using the Adapted SIPOC Diagram

Lecture 10: Module 7: Introducing Process Standards

Lecture 11: Module 8: Practical Application Activity

Lecture 12: Lecture Module 8b: Practical Application Activity #2

Lecture 13: Lecture 11: Closing Thoughts

Instructors

Azizeh Elias Constantinescu
Lean Sigma Master Black Belt and Author

Rating Distribution

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3 stars: 1 votes
4 stars: 6 votes
5 stars: 5 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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