Learn Cross-Cultural Communication: 100 Lessons Masterclass
Learn Cross-Cultural Communication: 100 Lessons Masterclass, available at $19.99, has an average rating of 4.55, with 105 lectures, 20 quizzes, based on 72 reviews, and has 1490 subscribers.
You will learn about Recall the definition of cross-cultural communication and its significance in a globalized world. Explain the concept of cultural dimensions using Hofstede's Model and its impact on communication styles. Utilize active listening skills to interpret non-verbal cues in a cross-cultural interaction. Differentiate between high-context and low-context communication styles and their use in specific cultural settings. Assess your own cultural biases and their influence on communication effectiveness. Develop a personal action plan to enhance your cross-cultural communication skills based on self-assessment results. Implement techniques to build rapport across different cultures in a simulated networking event. Examine a case study on workplace dynamics to identify cultural misunderstandings and propose solutions. Critically review a cross-cultural negotiation scenario to identify strategies that led to its success or failure. Design a culturally sensitive marketing plan for a product launch in a new international market. Conduct a role-play exercise to navigate a conversation using direct and indirect communication styles appropriate to the cultural context. Describe the impact of cultural stereotypes on communication and relationships in a diverse team setting. Compare and contrast the effectiveness of different cross-cultural team building techniques in improving team collaboration. Judge the appropriateness of different leadership styles in managing a culturally diverse team and motivating team members. Formulate strategies for overcoming language barriers in a multicultural business meeting. Execute a simulated negotiation exercise demonstrating awareness of cultural considerations in negotiation styles. Summarize the challenges and advantages of virtual communication across different cultures. Dissect an international marketing campaign to identify elements of cultural sensitivity and potential areas of cultural offense. Critique your approach to resolving a cross-cultural conflict, incorporating feedback from peers and instructors. Propose an initiative to promote ethics and corporate responsibility in a global organization, considering cultural norms and values. Facilitate a discussion in a virtual team setting, employing netiquette principles across cultures to enhance collaboration. Interpret the components of cultural intelligence (CQ) and their relevance to personal and professional development. Assess the return on investment (ROI) of cross-cultural training initiatives within an organization through case study analysis. Reflect on personal experiences of cultural shock and develop strategies for managing and overcoming these challenges. Innovate a cross-cultural communication strategy for a multinational team project, ensuring inclusivity and effectiveness. Use ethical decision-making models in diverse scenarios to navigate cultural dilemmas in a global business context. Outline the principles of international business etiquette and their importance in global interactions. Identify patterns of cultural adaptation and adjustment in expatriates, drawing on shared experiences in discussion forums. Critically examine the impact of cultural diversity on team success, using specific examples from case studies. Develop a continuous cultural learning and development plan for an organization, incorporating feedback mechanisms for improvement. This course is ideal for individuals who are Individuals working in multinational corporations or those who are preparing for international assignments. They are driven by the need to navigate business negotiations, teamwork, and leadership across cultural boundaries effectively. or Professionals responsible for implementing diversity and inclusion initiatives, developing multicultural teams, and managing cross-cultural training programs within their organizations. or Those involved in creating and executing marketing strategies and sales plans that must resonate with diverse international markets. They seek to understand cultural nuances that affect consumer behavior and communication strategies. or Individuals planning to live, work, or study abroad who need to adapt to a new cultural environment, minimize culture shock, and build meaningful relationships with people from different cultural backgrounds. or Teachers, professors, and administrators in international or multicultural education settings looking to foster inclusive classrooms, improve communication with students from diverse backgrounds, and prepare students for global citizenship. or People working in international development, humanitarian aid, and intercultural exchange programs who require effective cross-cultural communication skills to collaborate with local communities and international teams. It is particularly useful for Individuals working in multinational corporations or those who are preparing for international assignments. They are driven by the need to navigate business negotiations, teamwork, and leadership across cultural boundaries effectively. or Professionals responsible for implementing diversity and inclusion initiatives, developing multicultural teams, and managing cross-cultural training programs within their organizations. or Those involved in creating and executing marketing strategies and sales plans that must resonate with diverse international markets. They seek to understand cultural nuances that affect consumer behavior and communication strategies. or Individuals planning to live, work, or study abroad who need to adapt to a new cultural environment, minimize culture shock, and build meaningful relationships with people from different cultural backgrounds. or Teachers, professors, and administrators in international or multicultural education settings looking to foster inclusive classrooms, improve communication with students from diverse backgrounds, and prepare students for global citizenship. or People working in international development, humanitarian aid, and intercultural exchange programs who require effective cross-cultural communication skills to collaborate with local communities and international teams.
Enroll now: Learn Cross-Cultural Communication: 100 Lessons Masterclass
Summary
Title: Learn Cross-Cultural Communication: 100 Lessons Masterclass
Price: $19.99
Average Rating: 4.55
Number of Lectures: 105
Number of Quizzes: 20
Number of Published Lectures: 105
Number of Published Quizzes: 20
Number of Curriculum Items: 125
Number of Published Curriculum Objects: 125
Original Price: $99.99
Quality Status: approved
Status: Live
What You Will Learn
- Recall the definition of cross-cultural communication and its significance in a globalized world.
- Explain the concept of cultural dimensions using Hofstede's Model and its impact on communication styles.
- Utilize active listening skills to interpret non-verbal cues in a cross-cultural interaction.
- Differentiate between high-context and low-context communication styles and their use in specific cultural settings.
- Assess your own cultural biases and their influence on communication effectiveness.
- Develop a personal action plan to enhance your cross-cultural communication skills based on self-assessment results.
- Implement techniques to build rapport across different cultures in a simulated networking event.
- Examine a case study on workplace dynamics to identify cultural misunderstandings and propose solutions.
- Critically review a cross-cultural negotiation scenario to identify strategies that led to its success or failure.
- Design a culturally sensitive marketing plan for a product launch in a new international market.
- Conduct a role-play exercise to navigate a conversation using direct and indirect communication styles appropriate to the cultural context.
- Describe the impact of cultural stereotypes on communication and relationships in a diverse team setting.
- Compare and contrast the effectiveness of different cross-cultural team building techniques in improving team collaboration.
- Judge the appropriateness of different leadership styles in managing a culturally diverse team and motivating team members.
- Formulate strategies for overcoming language barriers in a multicultural business meeting.
- Execute a simulated negotiation exercise demonstrating awareness of cultural considerations in negotiation styles.
- Summarize the challenges and advantages of virtual communication across different cultures.
- Dissect an international marketing campaign to identify elements of cultural sensitivity and potential areas of cultural offense.
- Critique your approach to resolving a cross-cultural conflict, incorporating feedback from peers and instructors.
- Propose an initiative to promote ethics and corporate responsibility in a global organization, considering cultural norms and values.
- Facilitate a discussion in a virtual team setting, employing netiquette principles across cultures to enhance collaboration.
- Interpret the components of cultural intelligence (CQ) and their relevance to personal and professional development.
- Assess the return on investment (ROI) of cross-cultural training initiatives within an organization through case study analysis.
- Reflect on personal experiences of cultural shock and develop strategies for managing and overcoming these challenges.
- Innovate a cross-cultural communication strategy for a multinational team project, ensuring inclusivity and effectiveness.
- Use ethical decision-making models in diverse scenarios to navigate cultural dilemmas in a global business context.
- Outline the principles of international business etiquette and their importance in global interactions.
- Identify patterns of cultural adaptation and adjustment in expatriates, drawing on shared experiences in discussion forums.
- Critically examine the impact of cultural diversity on team success, using specific examples from case studies.
- Develop a continuous cultural learning and development plan for an organization, incorporating feedback mechanisms for improvement.
Who Should Attend
- Individuals working in multinational corporations or those who are preparing for international assignments. They are driven by the need to navigate business negotiations, teamwork, and leadership across cultural boundaries effectively.
- Professionals responsible for implementing diversity and inclusion initiatives, developing multicultural teams, and managing cross-cultural training programs within their organizations.
- Those involved in creating and executing marketing strategies and sales plans that must resonate with diverse international markets. They seek to understand cultural nuances that affect consumer behavior and communication strategies.
- Individuals planning to live, work, or study abroad who need to adapt to a new cultural environment, minimize culture shock, and build meaningful relationships with people from different cultural backgrounds.
- Teachers, professors, and administrators in international or multicultural education settings looking to foster inclusive classrooms, improve communication with students from diverse backgrounds, and prepare students for global citizenship.
- People working in international development, humanitarian aid, and intercultural exchange programs who require effective cross-cultural communication skills to collaborate with local communities and international teams.
Target Audiences
- Individuals working in multinational corporations or those who are preparing for international assignments. They are driven by the need to navigate business negotiations, teamwork, and leadership across cultural boundaries effectively.
- Professionals responsible for implementing diversity and inclusion initiatives, developing multicultural teams, and managing cross-cultural training programs within their organizations.
- Those involved in creating and executing marketing strategies and sales plans that must resonate with diverse international markets. They seek to understand cultural nuances that affect consumer behavior and communication strategies.
- Individuals planning to live, work, or study abroad who need to adapt to a new cultural environment, minimize culture shock, and build meaningful relationships with people from different cultural backgrounds.
- Teachers, professors, and administrators in international or multicultural education settings looking to foster inclusive classrooms, improve communication with students from diverse backgrounds, and prepare students for global citizenship.
- People working in international development, humanitarian aid, and intercultural exchange programs who require effective cross-cultural communication skills to collaborate with local communities and international teams.
This is a comprehensive course designed to equip learners with the essential skills and knowledge needed to navigate the complexities of communicating across diverse cultural backgrounds. This course is structured to address the challenges of global interactions, offering practical strategies for enhancing communication and understanding in a multicultural environment. Here’s a breakdown of each section and what learners can expect:
1. Introduction to Cross-Cultural Communication
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Defining Cross-Cultural Communication: Introduction to the basic concepts, importance in today’s globalized world, and common challenges and misconceptions.
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Overview of Course Structure and Objectives: Lays out the course’s roadmap and what learners will achieve.
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Interactive Activity: A self-assessment to gauge learners’ current cross-cultural skills.
2. Understanding Culture
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Defining Culture: Explores the concept of culture beyond just traditions, including national, regional, and organizational layers.
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Cultural Dimensions and Frameworks: Introduction to Hofstede’s model and other frameworks to understand cultural differences.
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Understanding Your Own Cultural Biases: Guides learners through recognizing and addressing their own biases.
3. Communication Styles Across Cultures
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High-Context vs. Low-Context Communication: Differences between cultures that rely on implicit vs. explicit communication.
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Direct vs. Indirect Communication: Understanding how directness in communication varies across cultures.
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Understanding Non-Verbal Cues: How to read and use non-verbal communication effectively in different cultural contexts.
4. Building Skills for Cross-Cultural Communication
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Active Listening Skills: Techniques for effective listening in a cross-cultural setting.
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Empathy: Developing the ability to understand and share the feelings of another from different cultural backgrounds.
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Techniques to Build Rapport: Strategies for creating connections across cultures.
5. Overcoming Communication Barriers
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Overcoming Language Barriers: Strategies for effective communication despite language differences.
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Cultural Adaptation and Flexibility: How to adapt your communication style and behavior in different cultural contexts.
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Identifying and Challenging Cultural Stereotypes: Recognizing stereotypes and their impact on communication.
6. Cross-Cultural Negotiation and Leadership
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Fundamentals of Cross-Cultural Negotiation: Understanding cultural considerations in negotiation styles.
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Qualities of an Effective Cross-Cultural Leader: Managing and motivating culturally diverse teams.
7. Virtual Communication Across Cultures
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Challenges of Cross-Cultural Virtual Communication: Navigating the nuances of digital communication with team members from around the globe.
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Building Virtual Teams Across Cultures: Strategies for fostering collaboration and team spirit in a virtual setting.
8. Global Marketing and Team Building
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Global Marketing: Adapting marketing strategies to cater to cultural sensitivities and preferences.
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Principles of Cross-Cultural Team Building: Leveraging cultural diversity for team success and overcoming cultural barriers in team dynamics.
9. Preparing for International Assignments
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Cultural Shock: Strategies for managing and overcoming cultural shock.
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Developing Support Systems: Essential for success in international assignments, including adjustment strategies for expatriates and their families.
10. Ethics and Compliance in a Global Context
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Understanding Cultural Differences in Ethics: Navigating ethical dilemmas in international business.
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International Compliance and Regulations: Ensuring ethical conduct and understanding global compliance standards.
11. Developing a Global Mindset
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Components of Cultural Intelligence (CQ): Enhancing personal cultural intelligence for global business success.
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Effective Strategies for Language Challenges: Tips for using interpreters, translation services, and improving language skills for professional development.
12. Business Etiquette Around the World
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Global Dining Etiquette: Understanding cultural norms in meetings, negotiations, and professional dress codes.
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Networking and Relationship Building: Strategies for successful networking and building professional relationships across cultures.
13. Managing Cultural Conflict
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Understanding the Roots of Cultural Conflict: Techniques for resolving cross-cultural disputes and mediation strategies.
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Developing a Personal Action Plan: For applying cross-cultural communication strategies in professional and personal settings.
14. Continuous Learning and Development
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Tools and Techniques for Evaluating Training Effectiveness: Methods for collecting feedback and ensuring continuous improvement in cross-cultural competence.
15. Ethical Considerations in Cross-Cultural Interactions
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Respecting Cultural Norms and Values: Explores the importance of ethical behavior and respect for cultural diversity in global interactions.
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Corporate Responsibility in a Global Context: Discusses how businesses can uphold ethical standards and corporate responsibility across different cultures.
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Case Study: Ethical Dilemma in a Multicultural Setting: Provides real-world scenarios to analyze ethical challenges and decision-making in a cross-cultural context.
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Panel Discussion: Ethics in International Business: Features insights from industry experts on navigating ethical considerations in global business practices.
16. Key Takeaways and Action Planning
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Developing a Personal Action Plan for Cross-Cultural Communication: Guides learners through creating a personalized strategy to apply the skills and knowledge gained from the course in their professional and personal lives.
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Resources for Continuous Learning: Offers a curated list of resources, including books, articles, and websites, for learners to continue their journey in cross-cultural understanding beyond the course.
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Feedback Session and Course Evaluation: Provides an opportunity for learners to give feedback on the course, share their learning experience, and discuss improvements for future iterations.
17. Final Project: Cross-Cultural Communication Strategy Proposal
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Assignment Overview: Learners are tasked with developing a comprehensive cross-cultural communication strategy for a hypothetical or real-life project within their organization or community. This capstone project allows participants to apply the concepts, frameworks, and strategies learned throughout the course to a practical scenario.
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Presentation and Peer Review: Learners present their proposals to their peers for review and constructive feedback, fostering a collaborative learning environment and allowing for diverse perspectives.
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Evaluation and Reflection: The final project is evaluated based on its practicality, creativity, and alignment with best practices in cross-cultural communication. Learners are encouraged to reflect on their growth throughout the course and identify areas for continued improvement.
Upon completion of “The Fundamentals of Cross-Cultural Communication,” participants will have a solid foundation in cross-cultural communication principles, enhanced cultural intelligence, and practical skills for effectively interacting with people from diverse backgrounds. This course is ideal for professionals working in international contexts, individuals preparing for global assignments, and anyone interested in improving their cross-cultural communication skills for personal or professional development. Join us to bridge cultural gaps, foster mutual understanding, and thrive in a globalized world.
Course Curriculum
Chapter 1: Introduction to Cross-Cultural Communication
Lecture 1: Intro To Cross-Cultural Communication PLUS Download Your Course Workbook Here
Lecture 2: Importance in Today's Globalized World
Lecture 3: Introduce Yourself To Your Fellow Students And Tell Us What You Want To Learn
Lecture 4: Common Challenges and Misconceptions
Lecture 5: Let's Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%!!
Lecture 6: Preview & Download the 100 pg Cross Culture Comms workbook for this course
Chapter 2: Cultural Awareness and Understanding
Lecture 1: Defining Culture: Beyond Just Traditions
Lecture 2: Layers of Culture: National, Regional, Organizational
Lecture 3: Cultural Dimensions and Frameworks (Hofstede's Model)
Lecture 4: Understanding Your Own Cultural Biases
Lecture 5: Case Study: Culture's Impact on Workplace Dynamics
Chapter 3: Communication Styles Across Cultures
Lecture 1: High-Context vs. Low-Context Communication
Lecture 2: Direct vs. Indirect Communication
Lecture 3: Understanding Non-Verbal Cues in Different Cultures
Lecture 4: Active Listening Skills in a Cross-Cultural Setting
Lecture 5: Navigating Different Communication Styles
Chapter 4: Building Empathy and Rapport
Lecture 1: Empathy: The Heart of Cross-Cultural Understanding
Lecture 2: Techniques to Build Rapport Across Cultures
Lecture 3: Overcoming Language Barriers and Misinterpretations
Lecture 4: Cultural Adaptation and Flexibility
Lecture 5: Empathy Building Scenarios
Chapter 5: Addressing Cultural Stereotypes and Biases
Lecture 1: Identifying and Challenging Cultural Stereotypes
Lecture 2: Impact of Stereotypes on Communication
Lecture 3: Strategies to Overcome Biases
Lecture 4: Creating an Inclusive Communication Environment
Lecture 5: Discussion: Personal Experiences with Stereotypes
Lecture 6: You've Achieved 25% >> Let's Celebrate Your Progress And Keep Going To 50% >>
Chapter 6: Practical Cross-Cultural Negotiation Skills
Lecture 1: Fundamentals of Cross-Cultural Negotiation
Lecture 2: Cultural Considerations in Negotiation Styles
Lecture 3: Strategies for Effective Cross-Cultural Negotiations
Lecture 4: Simulated Negotiation Exercise
Lecture 5: Case Study: International Business Negotiation
Chapter 7: Virtual Interactions and Cross-Cultural Dynamics
Lecture 1: Challenges of Cross-Cultural Virtual Communication
Lecture 2: Effective Use of Technology in Bridging Cultural Gaps
Lecture 3: Netiquette Across Cultures
Lecture 4: Building Virtual Teams Across Cultures
Lecture 5: Virtual Team Building Activity
Chapter 8: Leadership in Diverse Teams
Lecture 1: Qualities of an Effective Cross-Cultural Leader
Lecture 2: Managing and Motivating a Culturally Diverse Team
Lecture 3: Conflict Resolution in a Multicultural Environment
Lecture 4: Building a Culture of Inclusion and Respect
Lecture 5: Leadership Case Study: Leading a Global Team
Chapter 9: Cross-Cultural Communication in Marketing and Sales
Lecture 1: Global Marketing: Understanding Cultural Preferences
Lecture 2: Cultural Sensitivity in Advertising Campaigns
Lecture 3: Cross-Cultural Sales Techniques
Lecture 4: Case Study: International Marketing Success and Failure
Lecture 5: Designing a Culturally Sensitive Marketing Plan
Chapter 10: Effective Team Collaboration Across Cultures
Lecture 1: Principles of Cross-Cultural Team Building
Lecture 2: Overcoming Cultural Barriers in Team Dynamics
Lecture 3: Leveraging Cultural Diversity for Team Success
Lecture 4: Case Study: Successful International Project Teams
Lecture 5: Cross-Cultural Collaboration
Lecture 6: You've Achieved 50% >> Let's Celebrate Your Progress And Keep Going To 75% >>
Chapter 11: Understanding and Managing Cultural Shock
Lecture 1: Defining and Identifying Cultural Shock
Lecture 2: Strategies to Manage and Overcome Cultural Shock
Lecture 3: Personal Resilience in a New Cultural Environment
Lecture 4: Sharing Experiences of Cultural Shock
Lecture 5: Developing Support Systems for International Assignments
Chapter 12: Cross-Cultural Ethics and Compliance
Lecture 1: Understanding Cultural Differences in Ethics
Lecture 2: International Compliance and Regulations
Lecture 3: Navigating Ethical Dilemmas in a Global Context
Lecture 4: Workshop: Ethical Decision-Making in Diverse Scenarios
Lecture 5: Case Study: Ethical Challenges in Global Operations
Chapter 13: Global Mindset and Cultural Intelligence
Lecture 1: Developing a Global Mindset for Business Success
Lecture 2: Components of Cultural Intelligence (CQ)
Lecture 3: Practical Ways to Enhance Your Cultural Intelligence
Lecture 4: Self-Assessment: Measuring Your Cultural Intelligence
Lecture 5: Cultivating a Global Perspective
Chapter 14: Communicating Across Language Barriers
Lecture 1: Effective Strategies for Overcoming Language Challenges
Lecture 2: Using Interpreters and Translation Services Wisely
Lecture 3: Tips for Non-Native English Speakers in Business
Lecture 4: Language Learning for Professional Development
Lecture 5: Role Play: Communicating Through Language Differences
Instructors
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Peter Alkema
Business | Technology | Self Development -
Irlon Terblanche
CEO at SioTech
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 1 votes
- 3 stars: 4 votes
- 4 stars: 25 votes
- 5 stars: 42 votes
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