Churn, CLV, MRR, CAC, NPS… – 20 SaaS metrics you must know

Churn, CLV, MRR, CAC, NPS… – 20 SaaS metrics you must know, available at $64.99, has an average rating of 4.35, with 12 lectures, based on 834 reviews, and has 3606 subscribers.

You will learn about Learn the 10 most important SaaS metrics: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CES Talk confident about these Key Performance Indicators (KPIs) Highlight these metrics in your next department report and impress your manager Course comes with a downloadable KPI Calculator in Google Sheet/Excel form – no need to take notes This course is ideal for individuals who are People who just started to work in a SaaS Software Company or People who work in a SaaS company for a while, but don't feel confident talking about these KPIs or People who want to bring their reporting on these KPIs to the next level It is particularly useful for People who just started to work in a SaaS Software Company or People who work in a SaaS company for a while, but don't feel confident talking about these KPIs or People who want to bring their reporting on these KPIs to the next level.

Enroll now: Churn, CLV, MRR, CAC, NPS… – 20 SaaS metrics you must know

Summary

Title: Churn, CLV, MRR, CAC, NPS… – 20 SaaS metrics you must know

Price: $64.99

Average Rating: 4.35

Number of Lectures: 12

Number of Published Lectures: 12

Number of Curriculum Items: 12

Number of Published Curriculum Objects: 12

Original Price: $24.99

Quality Status: approved

Status: Live

What You Will Learn

Learn the 10 most important SaaS metrics: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CES
Talk confident about these Key Performance Indicators (KPIs)
Highlight these metrics in your next department report and impress your manager
Course comes with a downloadable KPI Calculator in Google Sheet/Excel form – no need to take notes

Who Should Attend

People who just started to work in a SaaS Software Company
People who work in a SaaS company for a while, but don't feel confident talking about these KPIs
People who want to bring their reporting on these KPIs to the next level

Target Audiences

People who just started to work in a SaaS Software Company
People who work in a SaaS company for a while, but don't feel confident talking about these KPIs
People who want to bring their reporting on these KPIs to the next level

So you recently started working in a Software company and now you’re hearing all these terms Churn rate, MRR, LTV, CAC, ARPU, NPS, CSAT, CES and you are researching the internet trying to figure out what the acronyms stand for.

Or you actually have been working at your Software company for a while, but you don’t feel confident talking about these Key Performance Indicators (short KPIs), because you don’t fully understand how they are put together or how to report on them correctly.

I know how you feel, because that’s exactly where I was 5 years ago when I first started working for a SaaS company. Today, I get to manage a Sales Strategy Team and create weekly reports and boards slides, on these very same metrics.

For that reason I decided to condense everything that I’ve learned about SaaS metrics into an online course, where I explain to you the top 10 SaaS metrics everyone should know about.

I will also share my KPI calculatorfor free. This allows you to instantly calculate each and every metric you will learn here. No need to take notes!

The course includes:

Top 10 SaaS metrics everyone must know: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CES
A KPI Calculator (Google Sheet/Excel) that includes all discussed metrics – no need to take notes
Beautiful graphs that you can use for your next presentation

This course comes with a 30 day money back guarantee.

Course Curriculum

Chapter 1: Introduction

Lecture 1: What to Expect

Lecture 2: About Myself

Chapter 2: Basic SaaS KPIs

Lecture 1: The KPI Calculator

Lecture 2: Churn

Lecture 3: MRR, ARR – Monthly & Annual Recurring Revenue / ARPU – Average Revenue Per User

Lecture 4: CAC – Customer Acquisition Cost

Lecture 5: CLTV – Customer Lifetime Value

Lecture 6: CLTV:CAC Ratio

Chapter 3: Customer Support KPIs

Lecture 1: NPS – Net Promoter Score

Lecture 2: CSAT – Customer Satisfaction Score

Lecture 3: CES – Customer Effort Score

Lecture 4: NPS vs. CSAT vs. CES

Instructors

Max Schoen
Sales Strategy

Rating Distribution

1 stars: 2 votes
2 stars: 6 votes
3 stars: 83 votes
4 stars: 266 votes
5 stars: 477 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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