Front Desk Safety and Security
Front Desk Safety and Security, available at $39.99, has an average rating of 4.4, with 7 lectures, 1 quizzes, based on 75 reviews, and has 192 subscribers.
You will learn about By the end of this course you will develop ideas of what action you will take during emergencies. By the end of this training you will learn to focus more on your surroundings. Upon completion of this course you will learn terms and concepts to help you evaluate odd, suspicious and dangerous situations. This training will help you feel more comfortable about notifying others of emergencies including supervisors, security and the 911 systems. Upon completion of this course you will be more familiar with appropriate actions during dangerous events such as hostile intruders, incidents involving weapons, lock downs, threats of violence and evacuations. This course is ideal for individuals who are This course is intended for anyone that works a reception, records, lobby or other front desk position. Intended Audience includes Receptionists, Records Staff, Greeters, Information Desk Staff, Lobby Monitors or Greeters, Night Auditors, Volunteer Desks or Concessions and Ticket Sales Staff It is particularly useful for This course is intended for anyone that works a reception, records, lobby or other front desk position. Intended Audience includes Receptionists, Records Staff, Greeters, Information Desk Staff, Lobby Monitors or Greeters, Night Auditors, Volunteer Desks or Concessions and Ticket Sales Staff.
Enroll now: Front Desk Safety and Security
Summary
Title: Front Desk Safety and Security
Price: $39.99
Average Rating: 4.4
Number of Lectures: 7
Number of Quizzes: 1
Number of Published Lectures: 7
Number of Published Quizzes: 1
Number of Curriculum Items: 8
Number of Published Curriculum Objects: 8
Original Price: $27.99
Quality Status: approved
Status: Live
What You Will Learn
- By the end of this course you will develop ideas of what action you will take during emergencies.
- By the end of this training you will learn to focus more on your surroundings.
- Upon completion of this course you will learn terms and concepts to help you evaluate odd, suspicious and dangerous situations.
- This training will help you feel more comfortable about notifying others of emergencies including supervisors, security and the 911 systems.
- Upon completion of this course you will be more familiar with appropriate actions during dangerous events such as hostile intruders, incidents involving weapons, lock downs, threats of violence and evacuations.
Who Should Attend
- This course is intended for anyone that works a reception, records, lobby or other front desk position. Intended Audience includes Receptionists, Records Staff, Greeters, Information Desk Staff, Lobby Monitors or Greeters, Night Auditors, Volunteer Desks or Concessions and Ticket Sales Staff
Target Audiences
- This course is intended for anyone that works a reception, records, lobby or other front desk position. Intended Audience includes Receptionists, Records Staff, Greeters, Information Desk Staff, Lobby Monitors or Greeters, Night Auditors, Volunteer Desks or Concessions and Ticket Sales Staff
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle emergencies, threats, intruders and lock downs. This course emphasizes your safety and being prepared for such incidents within our workplaces to be the most effective for us and for those around us. Course also gives you an inside look at the 9-1-1 dispatch system. Includes videos, handout, and quiz. Approximately 2 hours in length.
Course Curriculum
Chapter 1: Planning, Reacting and Evaluating the Situation
Lecture 1: Planning For An Event or Incident
Lecture 2: Thinking Ahead – What Will You Do When Something Happens?
Chapter 2: Safety: Getting Through These Emergencies
Lecture 1: Handling Specific Emergencies
Lecture 2: One Supervisors Thoughts on Handling Emergencies
Lecture 3: A Security Supervisor Perspective on Active Intruders
Chapter 3: Understanding the 911 Dispatch Center
Lecture 1: An Overview of 911
Chapter 4: Conclusion and Review
Lecture 1: In Review: Your Safety and Planning Ahead are Key
Instructors
-
Captain Joe Puckett
Human Behavior Analyst and Safety Expert
Rating Distribution
- 1 stars: 1 votes
- 2 stars: 4 votes
- 3 stars: 11 votes
- 4 stars: 22 votes
- 5 stars: 37 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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