Difficult conversations: the complete guide
Difficult conversations: the complete guide, available at $64.99, has an average rating of 4.45, with 24 lectures, based on 2415 reviews, and has 7652 subscribers.
You will learn about Prepare and manage a difficult conversation effectively Express your opinion without hurting the person in front of you Assert yourself without being aggressive Manage your emotions during difficult discussions Communicate with difficult people with confidence Get your message across with assertiveness Communicate more effectively to influence And much more This course is ideal for individuals who are This training is for you if you need to talk to someone about a sensitive subject but you don't know how to go about it. or If you've tried to bring up a touchy subject with someone but couldn't find common ground. or Or if you are simply afraid of having difficult conversations. It is particularly useful for This training is for you if you need to talk to someone about a sensitive subject but you don't know how to go about it. or If you've tried to bring up a touchy subject with someone but couldn't find common ground. or Or if you are simply afraid of having difficult conversations.
Enroll now: Difficult conversations: the complete guide
Summary
Title: Difficult conversations: the complete guide
Price: $64.99
Average Rating: 4.45
Number of Lectures: 24
Number of Published Lectures: 24
Number of Curriculum Items: 24
Number of Published Curriculum Objects: 24
Original Price: $39.99
Quality Status: approved
Status: Live
What You Will Learn
- Prepare and manage a difficult conversation effectively
- Express your opinion without hurting the person in front of you
- Assert yourself without being aggressive
- Manage your emotions during difficult discussions
- Communicate with difficult people with confidence
- Get your message across with assertiveness
- Communicate more effectively to influence
- And much more
Who Should Attend
- This training is for you if you need to talk to someone about a sensitive subject but you don't know how to go about it.
- If you've tried to bring up a touchy subject with someone but couldn't find common ground.
- Or if you are simply afraid of having difficult conversations.
Target Audiences
- This training is for you if you need to talk to someone about a sensitive subject but you don't know how to go about it.
- If you've tried to bring up a touchy subject with someone but couldn't find common ground.
- Or if you are simply afraid of having difficult conversations.
-
Comprehensive Program on Difficult Conversations
This training contains everything you need to know to prepare and lead a difficult discussion.
In this training, I explain to you step by step how to prepare a difficult conversation. I’ll share with you the do’s and don’ts. I will also give you examples and practical exercises to illustrate each point.
Here are some testimonials from my course participants:
“I’m happy to be able to listen to people like Jamal. It’s concrete, it goes to the essentials, there is a real sharing, it’s precise and above all we feel that he knows what he’s talking about with a good preparation upstream. I can only recommend this training because it is clearly an investment to make! “. Salahddin
“Pleasantly surprised by this course, I learned a lot. So, big questioning that comes at the best time in my life. Very motivating! » Nicholas
“Thank you for the concrete, the clarity and the synthesis! “. Lynne
_________________________________________
Why join this training on managing difficult conversations? Do you need to talk to someone about a sensitive subject but you don’t know how to go about it?
Do you often find it challenging to express your thoughts and concerns during difficult conversations?
Have you ever avoided discussing important issues because you were unsure how to navigate the conversation effectively?
Do you feel anxious or uneasy when it comes to addressing conflicts or disagreements with others?
If so, this training is for you!
We all face situations where we have to confront someone because they did something we didn’t like or because they said something to us that didn’t please us either, or simply to change a situation that is considered unacceptable.
Unfortunately, most people have never learned how to handle these difficult conversations. Leaving difficult conversations unfinished can lead to conflict and limit you in your career or personal life.
Whether you are a manager, employee or parent, you sometimes need to correct certain behaviors, lay down certain rules or simply clarify certain situations.
It is for this reason that difficult conversations are a mandatory step. But they should not be a source of stress or anxiety, because there are techniques that allow you to manage them with confidence and serenity.
This is exactly what I am sharing with you in this training.
You don’t have to guess, here are just a few skills you will learn by the end of this training:
-
Prepare and manage a difficult conversation effectively
-
Express your opinion without hurting the person in front of you
-
Assert yourself without being aggressive
-
Manage your emotions during difficult discussions
-
Communicate with difficult people with confidence
-
Get your message across with assertiveness
-
Communicate more effectively to influence
-
And much more
This is not a theoretical course, the techniques I share with you, you can immediately apply them and also see results. Throughout the training, you will find practical exercises to immediately apply what you learn.
Now, if you’re ready to take your communication to the next level, I’ll tell you right away inside.
Course Curriculum
Chapter 1: Introduction
Lecture 1: Introduction
Lecture 2: Change your perception of difficult conversations
Lecture 3: [Exercise] Change your perception of difficult conversations
Chapter 2: How to approach difficult conversations
Lecture 1: 4 steps to prepare for a difficult conversation
Lecture 2: [Exercise] 4 steps to prepare for a difficult conversation
Lecture 3: 5 Ingredients to manage a difficult conversation
Lecture 4: [Exercise] Prepare your conversation
Lecture 5: A detailed example
Lecture 6: How to announce a bad news
Lecture 7: Pay attention to your language
Chapter 3: How to deal with difficult people
Lecture 1: The STAR method for giving feedback
Lecture 2: [Exercise] Give feedback
Lecture 3: Overcome the fear of giving feedback
Lecture 4: How to deal with difficult people
Chapter 4: How to deal with difficult people
Lecture 1: How to deal with people who resist change
Lecture 2: How to Say No
Lecture 3: [Examples] Knowing how to say no
Lecture 4: How to deal with passive-aggressive behaviors
Lecture 5: The 3 universal processes
Lecture 6: [Exercise] The 3 universal processes
Chapter 5: Conclusion
Lecture 1: A final word
Lecture 2: Contact
Lecture 3: Bonus
Lecture 4: Your certificate
Instructors
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Jamal Lazaar
Author and Trainer / Auteur et formateur
Rating Distribution
- 1 stars: 8 votes
- 2 stars: 35 votes
- 3 stars: 268 votes
- 4 stars: 892 votes
- 5 stars: 1212 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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