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Effective Sales Skills

Business

Effective Sales Skills, available at $84.99, has an average rating of 4.55, with 32 lectures, 8 quizzes, based on 10 reviews, and has 197 subscribers.

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You will learn about Gain the ability to recognise the five main types of customers (Loyal, Impulse, Discount, Needs-Based, and Wandering Customers). Learn the importance of building strong, trust-based relationships with clients. Master the sales process and negotiation techniques. Understand the importance of in-depth product knowledge. Learn various closing techniques and how to apply them appropriately to finalise sales and achieve better sales results. This course is ideal for individuals who are New sales entrants. or Experienced sales professionals. or Entrepreneurs and small business owners. or Customer service representatives. or Marketing professionals. It is particularly useful for New sales entrants. or Experienced sales professionals. or Entrepreneurs and small business owners. or Customer service representatives. or Marketing professionals.

Enroll now: Effective Sales Skills

Summary

Title: Effective Sales Skills

Price: $84.99

Average Rating: 4.55

Number of Lectures: 32

Number of Quizzes: 8

Number of Published Lectures: 32

Number of Published Quizzes: 8

Number of Curriculum Items: 40

Number of Published Curriculum Objects: 40

Original Price: $29.99

Quality Status: approved

Status: Live

What You Will Learn

  • Gain the ability to recognise the five main types of customers (Loyal, Impulse, Discount, Needs-Based, and Wandering Customers).
  • Learn the importance of building strong, trust-based relationships with clients.
  • Master the sales process and negotiation techniques.
  • Understand the importance of in-depth product knowledge.
  • Learn various closing techniques and how to apply them appropriately to finalise sales and achieve better sales results.

Who Should Attend

  • New sales entrants.
  • Experienced sales professionals.
  • Entrepreneurs and small business owners.
  • Customer service representatives.
  • Marketing professionals.

Target Audiences

  • New sales entrants.
  • Experienced sales professionals.
  • Entrepreneurs and small business owners.
  • Customer service representatives.
  • Marketing professionals.

Welcome to Effective Sales Skills – Mastering the Art of Selling, a comprehensive online course designed to transform beginners into skilled sales professionals and elevate the abilities of those already in the field. Whether you’re stepping into the world of sales for the first time, seeking to refine your existing skills, or looking to integrate sales strategies into your business or career, this course offers the insights, techniques, and practical tools you need to succeed.

Throughout the course you will:

  • Understand customer types: Dive deep into the psychology of different customer behaviours and learn strategies to engage effectively with each type.

  • Build strong relationships: Discover the power of trust and credibility in creating lasting customer relationships.

  • Navigate the sales process: Master each step of the sales process, from initial contact to closing the deal, with confidence and skill.

  • Learn effective negotiation: Learn to negotiate like a pro, ensuring mutually beneficial outcomes while maintaining positive customer relationships.

  • Discover the importance of product knowledge: Enhance your ability to sell by deeply understanding your product or service, enabling you to meet and exceed customer needs.

  • Explore closing techniques: Explore various techniques to close deals more effectively and learn how to choose the right approach for each situation.

  • Handle objections: Develop strategies to confidently address customer objections and turn challenges into opportunities.

  • The value in following up: Learn the importance of follow-up to ensure customer satisfaction and foster repeat business and referrals.

Sales skills are critical not just for sales professionals but for anyone who interacts with customers or wants to persuade others. This course will equip you with the knowledge and practical skills to increase your sales, improve customer satisfaction, and contribute to your overall career success.

Join “Mastering the Art of Selling” to unlock your full potential and start achieving your sales goals today.

Course Curriculum

Chapter 1: Course introduction

Lecture 1: Course introduction

Chapter 2: Types of customers and the sales process

Lecture 1: Types of customers and the sales process

Lecture 2: Types of customers

Lecture 3: The sales process

Lecture 4: Conclusion

Chapter 3: Relationship building

Lecture 1: Relationship building

Lecture 2: Importance of relationships in sales

Lecture 3: How to build trust and credibility

Lecture 4: Conclusion

Chapter 4: Listening and identifying the need

Lecture 1: Listening and identifying the need

Lecture 2: Analytical listening

Lecture 3: Identifying a customers needs

Lecture 4: Conclusion

Chapter 5: Importance of product knowledge

Lecture 1: Importance of product knowledge

Lecture 2: Benefits of improving your product knowledge

Lecture 3: Factors of product knowledge

Lecture 4: Conclusion

Chapter 6: Negotiating

Lecture 1: Negotiating

Lecture 2: The 3 types of negotiators

Lecture 3: The negotiation process

Lecture 4: When the negotiation fails

Lecture 5: Conclusion

Chapter 7: Closing sales

Lecture 1: Closing sales

Lecture 2: Closing techniques

Lecture 3: How to handle objections

Lecture 4: Closing mistakes to avoid

Lecture 5: Conclusion

Chapter 8: Follow up

Lecture 1: Follow up

Lecture 2: During the sale follow up

Lecture 3: The after sale follow up

Lecture 4: Conclusion

Chapter 9: Course conclusion

Lecture 1: Course conclusion

Instructors

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  • 3 stars: 2 votes
  • 4 stars: 3 votes
  • 5 stars: 5 votes

Frequently Asked Questions


How long do I have access to the course materials?


You can view and review the lecture materials indefinitely, like an on-demand channel.


Can I take my courses with me wherever I go?


Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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