CRM Mindset

CRM Mindset, available at Free, has an average rating of 4.45, with 10 lectures, based on 22 reviews, and has 461 subscribers.

You will learn about What is CRM mindset Understanding CRM essence What is reqruied for a successful CRM project What CRM best suitable for you How to make decisions during CRM Project Methods to implement CRM This course is ideal for individuals who are Business owners , project managers, and everyone who wants to get into CRM world or Anyone who wants to learn how to learn new technology It is particularly useful for Business owners , project managers, and everyone who wants to get into CRM world or Anyone who wants to learn how to learn new technology.

Enroll now: CRM Mindset

Summary

Title: CRM Mindset

Price: Free

Average Rating: 4.45

Number of Lectures: 10

Number of Published Lectures: 10

Number of Curriculum Items: 10

Number of Published Curriculum Objects: 10

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

What is CRM mindset
Understanding CRM essence
What is reqruied for a successful CRM project
What CRM best suitable for you
How to make decisions during CRM Project
Methods to implement CRM

Who Should Attend

Business owners , project managers, and everyone who wants to get into CRM world
Anyone who wants to learn how to learn new technology

Target Audiences

Business owners , project managers, and everyone who wants to get into CRM world
Anyone who wants to learn how to learn new technology

Welcome to our CRM Mindset course, a comprehensive program designed to equip you with the knowledge and skills for mastering Customer Relationship Management (CRM). In this course , we learn the key components that will shape your CRM understanding.

The course begins by exploring the fundamental concept of the CRM mindset, including its significance in fostering long-lasting relationships with customers. Participants will gain insights into the essence of CRM, delving into the principles that under successful customer interactions and satisfaction.

Throughout the course, we will cover the vocabulary unique to CRM, ensuring that you are well-versed in the terminology integral to effective communication within the CRM domain. A dedicated module offers an overview of CRM products, showcasing the diverse tools available to streamline customer interactions and enhance business processes.

Hands-on learning is facilitated through a CRM short demo, allowing participants to interact with real-world scenarios and gain practical experience in utilizing CRM tools. The course concludes with a focus on CRM professionalism, emphasizing the skills and ethical considerations necessary for excelling in a CRM-driven environment.

By the end of this course, you will have a robust foundation in the CRM mindset, enabling you to leverage CRM tools effectively, communicate proficiently, and contribute to the success of customer-centric strategies in various professional settings.

Course Curriculum

Chapter 1: Intro – What is CRM mindset

Lecture 1: What is CRM mindset and what you learn in this course

Chapter 2: CRM Essence

Lecture 1: What is CRM essence

Lecture 2: CRM Vocabulary

Lecture 3: The thinking behind the thinking in CRM project

Lecture 4: CRM products – general overview

Lecture 5: CRM Professions

Chapter 3: CRM Demo

Lecture 1: Sales Process

Lecture 2: Service module

Chapter 4: Summary and Your Next Steps

Lecture 1: CRM Mindset Summary

Lecture 2: Course summary and your next steps

Instructors

Niv Hess
CEO at Taniv

Rating Distribution

1 stars: 0 votes
2 stars: 1 votes
3 stars: 6 votes
4 stars: 5 votes
5 stars: 10 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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