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Learn Telecalling Etiquettes

Office Productivity

Rating4.3
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Learn Telecalling Etiquettes, available at $19.99, has an average rating of 4.25, with 11 lectures, 1 quizzes, based on 4 reviews, and has 18 subscribers.

You will learn about Telecalling Etiquettes Calling dos and don'ts The important calling lines The tips and tricks to handle difficult customers This course is ideal for individuals who are The Tele callers or anyone in the customer care services It is particularly useful for The Tele callers or anyone in the customer care services.

Enroll now: Learn Telecalling Etiquettes

Summary

Title: Learn Telecalling Etiquettes

Price: $19.99

Average Rating: 4.25

Number of Lectures: 11

Number of Quizzes: 1

Number of Published Lectures: 11

Number of Published Quizzes: 1

Number of Curriculum Items: 12

Number of Published Curriculum Objects: 12

Original Price: ₹2,999

Quality Status: approved

Status: Live

What You Will Learn

  • Telecalling Etiquettes
  • Calling dos and don'ts
  • The important calling lines
  • The tips and tricks to handle difficult customers

Who Should Attend

  • The Tele callers or anyone in the customer care services

Target Audiences

  • The Tele callers or anyone in the customer care services

This course is for the ones in customer care services who want to learn about some of the calling dos and don’ts they think are missing to polish their Tele calling skills. All important professional lines for the calling business are mentioned in this course. Right from the “Opening of the call”, “How to put the call on hold”, “The handling of wrong numbers”, “The tactics to handle irate customers”, “The closing of the call”, you will learn in this course. The navy code list for calling will also be listed in this course to get more clarity on calls.

All the common mistakes also will be there in this course in the form of conversations to save your calling day. The common conversation pitfalls which if avoided after learning will make your calling improved. Most importantly you will also learn the calls which are big opportunities for you to grow in the calling business. The course is in the form of PowerPoint video lectures which will give a clear idea through all the important points and images. For more details, check out the preview videos …This course is for your career success in tele calling industry….Wishing you best of luck for all your future endeavors…

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Chapter 2: Tele calling Etiquettes

Lecture 1: How to choose the best place for Tele calling

Chapter 3: The calling dos and don'ts

Lecture 1: How to start the call

Lecture 2: The navy codes for calling for smooth communications

Lecture 3: How to put the call on hold

Lecture 4: The big mistakes on calls

Lecture 5: How to handle wrong numbers

Lecture 6: How to handle irate customers

Lecture 7: How to handle customer complaints

Chapter 4: Conclusion

Lecture 1: Revision

Lecture 2: Thank you for your time and have a nice day!!

Instructors

Rating Distribution

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  • 3 stars: 1 votes
  • 4 stars: 2 votes
  • 5 stars: 1 votes

Frequently Asked Questions


How long do I have access to the course materials?


You can view and review the lecture materials indefinitely, like an on-demand channel.


Can I take my courses with me wherever I go?


Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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