Customer Service Mastery: Boost Your Skills with AI

Customer Service Mastery: Boost Your Skills with AI, available at $44.99, has an average rating of 4.36, with 28 lectures, based on 21 reviews, and has 427 subscribers.

You will learn about Automate customer feedback responses using AI, ensuring consistent and high-quality communication with clients. Develop detailed customer personas to tailor services and meet unique customer needs and preferences effectively. Master effective communication strategies and create clear, concise messaging for small business success. Implement and manage customer service tools, monitor feedback, and handle negative reviews professionally. This course is ideal for individuals who are Customer Service Professionals: Looking to enhance their skills and leverage AI tools to improve service efficiency. or Small Business Owners: Seeking to provide exceptional customer experiences and streamline their feedback processes. or Entrepreneurs: Interested in adopting innovative AI solutions to boost customer satisfaction and loyalty. or Students and New Graduates: Aspiring to enter the customer service field with cutting-edge knowledge and skills in AI-driven automation. It is particularly useful for Customer Service Professionals: Looking to enhance their skills and leverage AI tools to improve service efficiency. or Small Business Owners: Seeking to provide exceptional customer experiences and streamline their feedback processes. or Entrepreneurs: Interested in adopting innovative AI solutions to boost customer satisfaction and loyalty. or Students and New Graduates: Aspiring to enter the customer service field with cutting-edge knowledge and skills in AI-driven automation.

Enroll now: Customer Service Mastery: Boost Your Skills with AI

Summary

Title: Customer Service Mastery: Boost Your Skills with AI

Price: $44.99

Average Rating: 4.36

Number of Lectures: 28

Number of Published Lectures: 28

Number of Curriculum Items: 28

Number of Published Curriculum Objects: 28

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Automate customer feedback responses using AI, ensuring consistent and high-quality communication with clients.
Develop detailed customer personas to tailor services and meet unique customer needs and preferences effectively.
Master effective communication strategies and create clear, concise messaging for small business success.
Implement and manage customer service tools, monitor feedback, and handle negative reviews professionally.

Who Should Attend

Customer Service Professionals: Looking to enhance their skills and leverage AI tools to improve service efficiency.
Small Business Owners: Seeking to provide exceptional customer experiences and streamline their feedback processes.
Entrepreneurs: Interested in adopting innovative AI solutions to boost customer satisfaction and loyalty.
Students and New Graduates: Aspiring to enter the customer service field with cutting-edge knowledge and skills in AI-driven automation.

Target Audiences

Customer Service Professionals: Looking to enhance their skills and leverage AI tools to improve service efficiency.
Small Business Owners: Seeking to provide exceptional customer experiences and streamline their feedback processes.
Entrepreneurs: Interested in adopting innovative AI solutions to boost customer satisfaction and loyalty.
Students and New Graduates: Aspiring to enter the customer service field with cutting-edge knowledge and skills in AI-driven automation.

Customer Service Mastery: Boost Your Skills with AI

Are you ready to revolutionize your customer service approach and stay ahead in the competitive market? Join our comprehensive course, Customer Service Mastery: Boost Your Skills with AI, and learn how to leverage cutting-edge AI tools to transform your customer interactions and deliver exceptional service experiences.

Objectives:

Automate Customer Feedback Responses: Discover the power of AI automation to streamline your customer feedback process, ensuring consistent and high-quality communication.
Create Detailed Customer Personas: Learn how to develop accurate and insightful customer personas to tailor your service to meet unique customer needs and preferences.
Enhance Communication Strategies: Master effective communication techniques designed for small businesses, and develop clear and concise messaging that resonates with your audience.
Build a Customer-Centric Culture: Gain insights into fostering a culture that prioritizes customer satisfaction and loyalty, ensuring a positive customer experience.
Manage Customer Service Tools Efficiently: Explore various tools to manage your customer service operations effectively, monitor feedback, and handle negative reviews professionally.
Implement Practical AI Solutions: Apply practical exercises and real-world examples to implement AI-driven customer service solutions in your business.

Enroll now in Customer Service Mastery: Boost Your Skills with AI and take the first step towards creating an outstanding customer service experience that sets you apart from the competition. Don’t miss this opportunity to elevate your customer service game with the power of AI!

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: COURSE MATERIALS

Chapter 2: Module 1 – Customer Service for Small Businesses

Lecture 1: Testimonials of an amazing customer service experience

Lecture 2: Importance of an outstanding Customer experience

Lecture 3: Understanding your customer base

Lecture 4: Steps to creating a customer persona

Lecture 5: Creating your customer persona

Lecture 6: Exercice

Lecture 7: Building a customer-centric culture

Lecture 8: 9. Effective communication strategies in a small business

Lecture 9: Developing a clear and concise messaging

Lecture 10: Creating a positive customer experience on a budget

Lecture 11: Tools to manage your customer service

Lecture 12: Monitoring & evaluating feedback

Lecture 13: Dealing with negative customer review

Lecture 14: Action Plan

Chapter 3: Module 2 – Automated Customer Feedback Response with AI Tools

Lecture 1: Download blueprint (Scenario – FeedBack)

Lecture 2: Project Introduction

Lecture 3: Create a Free MAKE Account

Lecture 4: Getting Started with MAKE

Lecture 5: Connecting VideoAsk to Make

Lecture 6: Connecting ChatGPT to Make

Lecture 7: Connecting ElevenLabs to MAKE

Lecture 8: Sending Emails with AI Output

Lecture 9: Testing Our Scenario

Lecture 10: Testing with Transcription

Lecture 11: Full Scenario Test

Lecture 12: Importing Your Scenario

Instructors

Digital Innovation | Les Experts
By Dr. Firas
Safaa Nhairy
Business & Communications Strategist

Rating Distribution

1 stars: 0 votes
2 stars: 0 votes
3 stars: 5 votes
4 stars: 6 votes
5 stars: 10 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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