IT & Desktop Computer Support – Real World Troubleshooting

IT & Desktop Computer Support – Real World Troubleshooting, available at $34.99, has an average rating of 3.89, with 16 lectures, based on 357 reviews, and has 27420 subscribers.

You will learn about An overview of physical and logical troubleshooting Troubleshooting steps to take in the case of a suspected hard disk failure How to identify and troubleshoot memory issues, such as insufficient and/or faulty RAM. Dealing with CMOS battery failures and understanding the impact of this on a machine. An explanation of PXE Booting and some of the most common issues This course is ideal for individuals who are IT Technicians looking to learn more about real-world troubleshooting It is particularly useful for IT Technicians looking to learn more about real-world troubleshooting.

Enroll now: IT & Desktop Computer Support – Real World Troubleshooting

Summary

Title: IT & Desktop Computer Support – Real World Troubleshooting

Price: $34.99

Average Rating: 3.89

Number of Lectures: 16

Number of Published Lectures: 16

Number of Curriculum Items: 16

Number of Published Curriculum Objects: 16

Original Price: £19.99

Quality Status: approved

Status: Live

What You Will Learn

An overview of physical and logical troubleshooting
Troubleshooting steps to take in the case of a suspected hard disk failure
How to identify and troubleshoot memory issues, such as insufficient and/or faulty RAM.
Dealing with CMOS battery failures and understanding the impact of this on a machine.
An explanation of PXE Booting and some of the most common issues

Who Should Attend

IT Technicians looking to learn more about real-world troubleshooting

Target Audiences

IT Technicians looking to learn more about real-world troubleshooting

Over this course we’ll be covering some real world issues that can often appear when troubleshooting computer systems. Some of the topics covered are as follows:

* An overview of physical and logical troubleshooting, explaining the differences between the two and how these issues can be identified

* Troubleshooting steps to take in the case of a suspected hard disk failure

* How to identify and troubleshoot memory issues, such as insufficient and/or faulty RAM.

* Dealing with CMOS battery failures and understanding the impact of this on a machine.

* An overview of the two main boot modes found on modern computer systems, legacy mode and UEFI.

* An explanation of PXE Booting and some of the common issues that occur when building new PCs

* Motherboard beep codes

* Domain trust relationships and how they can be affected by other issues

* An explanation of the differences and limitations between 32-bit and 64-bit architectures and operating systems.

There are also various other topics covered such as DHCP and simultaneous connections as well as some guidance on where to find information on issues that are hard to troubleshoot, such as internal knowledgebases and colleagues. Whilst external resources can be useful for troubleshooting, it is important to only use trusted resources, i.e. ones known to other technicians within your organisation.

Course Curriculum

Chapter 1: IT Troubleshooting: Introduction

Lecture 1: Making the most of this course

Lecture 2: Introduction

Lecture 3: Troubleshooting overview

Chapter 2: IT Troubleshooting: Physical issues

Lecture 1: Hard disk failure

Lecture 2: Memory issues

Lecture 3: CMOS Battery Failures

Chapter 3: IT Troubleshooting: BIOS and PXE Boot

Lecture 1: Legacy mode vs UEFI

Lecture 2: PXE Booting

Chapter 4: IT Troubleshooting: Motherboard beep errors, DHCP & Autoconfiguration

Lecture 1: Motherboard beep errors

Lecture 2: DHCP and Autoconfiguration

Chapter 5: IT Troubleshooting: Simultaneous connections & domain trust relationships

Lecture 1: Simultaneous connections

Lecture 2: Domain trust relationships

Chapter 6: IT Troubleshooting: System architectures, DLL files & external resources

Lecture 1: 32-bit vs 64-bit

Lecture 2: DLL files

Lecture 3: External resources

Chapter 7: Bonus lecture

Lecture 1: Bonus lecture

Instructors

John Courtenay
IT & cyber security online training courses

Rating Distribution

1 stars: 15 votes
2 stars: 18 votes
3 stars: 76 votes
4 stars: 110 votes
5 stars: 138 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

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