Certified Quality Process Analyst Training

Course Curriculum

Chapter 1: Section 1: Quality Concepts and Tools (22 Questions)

Lecture 1: 1A Professional Conduct and Ethics

Lecture 2: 1B1 Quality

Lecture 3: 1B2 Quality Planning

Lecture 4: 1B3 Quality Standards Requirements and Specifications

Lecture 5: 1B4 Quality Documentation

Lecture 6: 1B5 Cost of Quality (CoQ)

Lecture 7: 1C1 Quality Audits – Audit Types – Part 1

Lecture 8: 1C1 Quality Audits – Audit Types – Part 2

Lecture 9: 1C2 Audit Components – Part 1 (Audit Criteria, Purpose and Scope)

Lecture 10: 1C2 Audit Components – Part 2 (Audit Planning and Preparation)

Lecture 11: 1C2 Audit Components – Part 3 (Audit Opening Meeting)

Lecture 12: 1C2 Audit Components – Part 4 (Data Collection and Interviews)

Lecture 13: 1C2 Audit Components – Part 5 (Audit Closing Meeting)

Lecture 14: 1C2 Audit Components – Part 6 (Audit Reporting)

Lecture 15: 1C2 Audit Components – Part 7 (Followup and Closure)

Lecture 16: 1C3 Audit Roles and Responsibilities

Lecture 17: 1D1 Team Dynamics – Types of Teams

Lecture 18: 1D2 Team Development

Lecture 19: 1D3 Team Stages

Lecture 20: 1D3 Team Roles and Responsibilities

Lecture 21: 1D4 Team Conflicts

Lecture 22: 1D4 Team Dynamics Part 1

Lecture 23: 1D4 Team Dynamics Part 2

Lecture 24: 1D4 Team Dynamics Part 3

Lecture 25: 1E Training and Evaluation

Lecture 26: Download Section 1 Slides

Chapter 2: Section II – Problem Solving and Improvement (22 Questions)

Lecture 1: 2A Process Improvement Concepts and Approaches – Part 1 (PDCA)

Lecture 2: 2A Process Improvement Concepts and Approaches – Part 2

Lecture 3: 2A Process Improvement Concepts and Approaches – Part 3

Lecture 4: 2A Process Improvement Concepts and Approaches – Part 4 (DMAIC)

Lecture 5: 2B Quality Tools – 1 Cause and Effects Diagram

Lecture 6: 2B Quality Tools – 2 Flowcharts

Lecture 7: 2B Quality Tools – 3 Checksheets

Lecture 8: 2B Quality Tools – 4 Pareto Charts

Lecture 9: 2B Quality Tools – 5 Scatter Diagrams

Lecture 10: 2B Quality Tools – 6 Control Charts

Lecture 11: 2B Quality Tools – 7 Histogram

Lecture 12: 2C1 Lean – Introduction

Lecture 13: 2C1 Lean – Set-up Reduction (SUR), SMED

Lecture 14: 2C1 Lean – Pull – including Just-in-Time (JIT) and Kanban

Lecture 15: 2C1 Lean – 5S

Lecture 16: 2C1 Lean – Continuous Flow Manufacturing (CFM)

Lecture 17: 2C1 Lean – Value Stream

Lecture 18: 2C1 Lean – Theory of Constraints (TOC)

Lecture 19: 2C1 Lean – Poka-Yoke

Lecture 20: 2C1 Lean – Total Productive/Predictive Maintenance (TPM)

Lecture 21: 2C2 Six Sigma

Lecture 22: 2C2 Six Sigma – Voice of the Customer (VoC)

Lecture 23: 2C3 Benchmarking

Lecture 24: 2C4 Risk Management – Part 1

Lecture 25: 2C4 Risk Management – Part 2

Lecture 26: 2C4 Risk Management – Part 3

Lecture 27: 2C4 Risk Management – Part 4

Lecture 28: 2C5 Business Process Management (BPM)

Lecture 29: 2D1 Basic Quality Management Tools – 1 Affinity Diagram

Lecture 30: 2D1 Basic Quality Management Tools – 2 Tree Diagrams

Lecture 31: 2D1 Basic Quality Management Tools – 3 PDPC

Lecture 32: 2D1 Basic Quality Management Tools – 4 Matrix Diagrams

Lecture 33: 2D1 Basic Quality Management Tools – 5 Interrelationship Digraph

Lecture 34: 2D1 Basic Quality Management Tools – 6 Prioritization Matrices

Lecture 35: 2D1 Basic Quality Management Tools – 7 Network Diagrams

Lecture 36: 2D2 Project Management Tools – Gantt Chart

Lecture 37: 2D2 Project Management Tools – Critical Path Method (CPM)

Lecture 38: 2D2 Project Management Tools – PERT

Lecture 39: Download Section 2 Slides

Chapter 3: Section 3: Data Analysis (33 Questions)

Lecture 1: 3A1 Basic Statistics – Data Analysis

Lecture 2: 3A1 Basic Statistics – Central Tendency

Lecture 3: 3A1 Basic Statistics – Dispersion or Spread

Lecture 4: 3A2 Basic Probability Distributions

Lecture 5: 3A2 Basic Probability Distributions – Binomial

Lecture 6: 3A2 Basic Probability Distributions – Poisson – Part 1

Lecture 7: 3A2 Basic Probability Distributions – Poisson – Part 2

Lecture 8: 3A2 Basic Probability Distributions – Weibull

Lecture 9: 3A2 Basic Probability Distributions – Normal – Part 1

Lecture 10: 3A2 Basic Probability Distributions – Normal – Part 2

Lecture 11: 3A2 Basic Probability Distributions – Skewed and Bimodal

Lecture 12: 3A3 Probability Concepts – Part 1

Lecture 13: 3A3 Probability Concepts – Part 2

Lecture 14: 3A3 Probability Concepts – Part 3

Lecture 15: 3A4 Reliability Concepts – Introduction

Lecture 16: 3A4 Reliability Concepts – Measures

Lecture 17: 3A4 Reliability Concepts – Availability

Lecture 18: 3A4 Reliability Concepts – Bathtub Curve

Lecture 19: 3A4 Reliability Concepts – Weibull Distribution

Lecture 20: 3B1 Measurement Scales

Lecture 21: 3B2 Data Types