ServiceNow Certified Administration For Beginners
ServiceNow Certified Administration For Beginners, available at $84.99, has an average rating of 4.31, with 22 lectures, 13 quizzes, based on 7194 reviews, and has 29541 subscribers.
You will learn about Perform core configuration tasks Work with User Interface (UI) policies, data policies, UI actions, business rules Manage data with tables, the configuration management database (CMDB), import sets and update sets Create workflow activities Work with two key process applications: Knowledge Base and ServiceNow Service Catalog Add users, groups and roles Control system access and data security Knowledge base and service catalog This course is ideal for individuals who are This course is designed for system administrators who are new to the ServiceNow ecosystem or Anyone who wants to learn enterprise cloud computing platform (service now) It is particularly useful for This course is designed for system administrators who are new to the ServiceNow ecosystem or Anyone who wants to learn enterprise cloud computing platform (service now).
Enroll now: ServiceNow Certified Administration For Beginners
Summary
Title: ServiceNow Certified Administration For Beginners
Price: $84.99
Average Rating: 4.31
Number of Lectures: 22
Number of Quizzes: 13
Number of Published Lectures: 20
Number of Published Quizzes: 13
Number of Curriculum Items: 35
Number of Published Curriculum Objects: 33
Number of Practice Tests: 1
Number of Published Practice Tests: 1
Original Price: $189.99
Quality Status: approved
Status: Live
What You Will Learn
- Perform core configuration tasks
- Work with User Interface (UI) policies, data policies, UI actions, business rules
- Manage data with tables, the configuration management database (CMDB), import sets and update sets
- Create workflow activities
- Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
- Add users, groups and roles
- Control system access and data security
- Knowledge base and service catalog
Who Should Attend
- This course is designed for system administrators who are new to the ServiceNow ecosystem
- Anyone who wants to learn enterprise cloud computing platform (service now)
Target Audiences
- This course is designed for system administrators who are new to the ServiceNow ecosystem
- Anyone who wants to learn enterprise cloud computing platform (service now)
Welcome to Service Now Certified Administration For Beginners. Enterprise cloud computing at its best
[Course Updated]
How to request the latest Washington DC® release of Service Now instance (Lecture4)
The Now Platform Washington DC® release upgrade kit is here. (Lecture 3)
Course Description
This course is designed for individuals who are new to the ServiceNow platform and is a valuable course covering the core fundamentals. This course will provide hand-on approach and various implementations and system administration functions are demonstrated in their own instance. Moreover, you will learn the how to perform fundamental administration and configuration tasks. Specifically, the following topics are demonstrated:
After taking this course, a successful student can:
-
Create new applications and new modules to establish an information hierarchy
-
Manage users, groups, and roles
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Personalize and create forms and fields for the various roles and groups to target company requirements
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Define Service Level Agreements (SLAs), notifications, and reports
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Interact with the ServiceNow Knowledge Base for company use
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Implement Application Security by using high security settings and access controls
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Populate the Configuration Management Database (CMDB) by defining Configuration Items (CIs) for company use
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Move data in and out of an instance using update sets, import sets, and transform maps
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Build Service Catalog items and variables, and apply workflows
The course features a practical approach with hands-on tasks along with providing several key resources relevant for the exam. You do need to brush up on the theory part as this course mainly focuses on hand-on demonstration of concepts.
Who Should Attend
This course is designed for beginners with 0‑3 months of experience into a new deployment.
Exam Prerequisites
This exam does not have any specific requirements such as familiarity with programming languages such as JavaScript or C++. Successful candidates for this certification should have industry experience with database concepts and system management. Some knowledge of IT Help Desk processes and the incident, problem, and change workflows is also helpful. Three to six months of experience using and maintaining an instance in Service Now is recommended.
Exam Structure
The exam consists of 60 questions delivered in a 90-minute period. The following table shows the
knowledge domains measured by this exam and the percentage of questions represented in
each domain.
Learning Domain – Percent of Exam
1 Describe and Use the System Information Architecture 25%
2 Administer Users and Define Application Security 15%
3 Monitor, Communicate, and Report on Activity 15%
4 Implement Self-Service and Automation 30%
5 Configure and Maintain Service Now through Update Sets and Upgrades 15%
Total 100
Join thousands of other students and share valuable experience and projects
Get started today and join thousands of our happy students, many of whom have changed careers, created second incomes or added critical new skills to their tool kits. Our students have become successful web developers and are earning six figure salaries. Some are freelancing and earning even more with high scaled projects.
Ready to open new doors and become a smart, in-demand ServiceNow platform? You do need to put effort though Enterprise Cloud Computing at its best when you work with the ServiceNow Certified Administration For Beginners course, and is a great skill to add to your existing expertise or if you are a beginner!
See you in class
Syed Raza, Team ClayDesk, and co-instructors
Course Curriculum
Chapter 1: Introduction
Lecture 1: Welcome!
Lecture 2: Course Agenda
Lecture 3: ServiceNow Latest Washington DC Release
Lecture 4: Latest Washington DC Instance – How to Request the Latest ServiceNow Instance
Lecture 5: Previous "Utah" Instance – How to Request the latest Service Now Instance
Lecture 6: Service Now NEW Exam updates
Chapter 2: New Service Now Platform Release and Course Updates
Lecture 1: The Now Platform Washington DC release upgrade kit is here
Lecture 2: Read This- Upgrading your Service Now Instance
Chapter 3: ServiceNow Fundamentals
Lecture 1: Navigating the ServiceNow UI
Lecture 2: List Views and Personalization
Lecture 3: Adding New Users & Groups
Lecture 4: Importing Data & Generating Reports
Lecture 5: Knowledge Base & Service Catalog
Lecture 6: Understanding Workflows
Lecture 7: Understanding Notification & Business Rules
Lecture 8: ServiceNow Upgrades & Best Practices
Chapter 4: Course Conclusion
Lecture 1: Course Recap
Chapter 5: Quiz – Test your knowledge
Chapter 6: Learning Resources
Lecture 1: ServiceNow Certified System Administrator Exam Specification
Lecture 2: Online Practice Test
Chapter 7: News & Update
Lecture 1: New Version of Service Now Platform
Instructors
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Ali Bokhari
Teaching Over 300,000 Students With Passion -
Syed Raza
Best Selling Instructor, Enterprise Architect, 8x AWS, PhD -
ClayDesk E-learning
The Knowledge Factory
Rating Distribution
- 1 stars: 77 votes
- 2 stars: 181 votes
- 3 stars: 1099 votes
- 4 stars: 2775 votes
- 5 stars: 3062 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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