Amazing customer service: how to impress clients and guests

Amazing customer service: how to impress clients and guests, available at $54.99, has an average rating of 4.8, with 19 lectures, 2 quizzes, based on 31 reviews, and has 405 subscribers.

You will learn about You will be able to deliver topservice on a whole new level You will feel much more confident to deliver great hospitality You will be able to make a difference in the lives of your customers You will discover why one of the oldest techniques is so powerful but few people use it This course is ideal for individuals who are All business owners, big or small companies or Anyone delivering service in some shape or form or Anyone who thinks about starting a business It is particularly useful for All business owners, big or small companies or Anyone delivering service in some shape or form or Anyone who thinks about starting a business.

Enroll now: Amazing customer service: how to impress clients and guests

Summary

Title: Amazing customer service: how to impress clients and guests

Price: $54.99

Average Rating: 4.8

Number of Lectures: 19

Number of Quizzes: 2

Number of Published Lectures: 18

Number of Published Quizzes: 2

Number of Curriculum Items: 21

Number of Published Curriculum Objects: 20

Original Price: $29.99

Quality Status: approved

Status: Live

What You Will Learn

You will be able to deliver topservice on a whole new level
You will feel much more confident to deliver great hospitality
You will be able to make a difference in the lives of your customers
You will discover why one of the oldest techniques is so powerful but few people use it

Who Should Attend

All business owners, big or small companies
Anyone delivering service in some shape or form
Anyone who thinks about starting a business

Target Audiences

All business owners, big or small companies
Anyone delivering service in some shape or form
Anyone who thinks about starting a business

Start offering amazing customer service in your company!

THIS COURSE IS THE AWARD WINNING TEACHING BY VINCENT VERMEULEN OF SCHOOL FOR BUTLERS AND HOSPITALITY

If you are looking for new ways to surprise your customers and train your team to deliver amazing experiences to your clients, then this course is for you!

By the end of the course, you will have step by step instructions on how to integrate high level service.

We will be teaching you how to handle different types of customers and handle difficult situations.

What makes me qualified to teach you?
Vincent Vermeulen is part of HospitalityTutors and presents this course. He is the founder and director of School for Butlers and Hospitality. One of the most renowned butler schools in the world.�

“My former students are now employed by the most successful families in the world or have been working at the highest level in the hospitality industry, from 5 star hotels to Michelin awarded restaurants. Hospitality is in my DNA”

Testimonials of former students:

Life changing training ! – Guy Naillon
Service will never be the same – Karin Ludwig

My guarantee to You
I’m a fourth generation hospitality professional.I’ll be here for you every step of the way. If you have any questions about the course content or anything related to this topic, you can always post a question in the course or send me a direct message.�

What is this Topservice course all about?
In this complete training to topservice you will not only learn everything about service but also how to apply hospitality.

This course will cover everything you need to know to start, including:

Verbal and non-verbal communication
Anticipating guest needs
A new way of talking to guests
Eye for detail
Real life examples
Engaging delivery
So much more!

Learn from a professional with over 30 years of experience.

Go ahead and click the enrol button, and we will see you in lesson 1!

Don’t forget we have a 30 day money back guarantee should you not like the course for any reason.

Course Curriculum

Chapter 1: The world of service

Lecture 1: Welcome to the course

Lecture 2: What is service ?

Lecture 3: Why service ?

Lecture 4: EXERCISE: Service is…

Lecture 5: How to offer great service ? Part 1

Lecture 6: How to offer great service ? Part 2

Lecture 7: Topservice language

Lecture 8: Put language into practice

Lecture 9: Eye for detail

Lecture 10: 4 Topservice Techniques

Lecture 11: Guest history

Lecture 12: Overview so far

Chapter 2: Welcoming guests in a whole new way

Lecture 1: Guest matrix

Lecture 2: The art of conversation

Lecture 3: The art of recovery

Chapter 3: Something much more powerful than service, thàt is what we need !

Lecture 1: Change the script

Lecture 2: Real life stories of great hospitality

Lecture 3: End of the course – final thoughts

Instructors

Vincent Vermeulen
HospitalityTutors

Rating Distribution

1 stars: 0 votes
2 stars: 1 votes
3 stars: 2 votes
4 stars: 9 votes
5 stars: 19 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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