World Class Practical Procurement and Supply

Course Curriculum

Chapter 1: Welcome and Introduction

Lecture 1: Introduction

Chapter 2: Stakeholders

Lecture 1: Overview and learning objective

Lecture 2: Who is a stakeholder?

Lecture 3: Internal stakeholders

Lecture 4: External stakeholders

Lecture 5: Shareholders

Lecture 6: Key differences between stakeholders and shareholders

Chapter 3: Stakeholder engagement

Lecture 1: Overview and learning objective

Lecture 2: Engaging stakeholders

Lecture 3: Identifying stakeholders

Lecture 4: Defining stakeholders

Lecture 5: Profiling stakeholders

Lecture 6: Categorizing stakeholders

Chapter 4: Group cohesion

Lecture 1: Overview and learning objective

Lecture 2: Definition and levels of group cohesion

Lecture 3: Characteristics of a cohesive group

Lecture 4: Recognizing group cohesiveness

Lecture 5: Factors affecting group cohesion

Lecture 6: Team roles

Lecture 7: Characteristics of an effective team

Lecture 8: Stages of team development

Chapter 5: Supply chain

Lecture 1: Overview and learning objective

Lecture 2: Definition and process of supply chain

Lecture 3: Sustainable supply chain

Lecture 4: Sustainable labour supply chain

Lecture 5: Forms of unsustainable labour supply chain

Lecture 6: Transacting sustainably

Chapter 6: Marketing

Lecture 1: Overview and learning objective

Lecture 2: Definition of marketing

Lecture 3: Market research

Lecture 4: Types of market research and key point

Lecture 5: Types of marketing techniques

Lecture 6: 7 P's of marketing

Chapter 7: Relationships

Lecture 1: Overview and learning objective

Lecture 2: Defining and building relationship

Lecture 3: Relationship building and maintenance techniques

Lecture 4: Improving relationships

Lecture 5: Maintaining a professional attitude

Lecture 6: Keeping a relationship workable

Chapter 8: Communication

Lecture 1: Overview and learning objective

Lecture 2: Definition and types of communication

Lecture 3: Effective communication

Lecture 4: Communication techniques

Lecture 5: Bonus: Methods of communication

Chapter 9: Negotiation

Lecture 1: Overview and learning objective

Lecture 2: Definition of negotiation

Lecture 3: Purpose of negotiation

Lecture 4: Negotiation process

Lecture 5: Negotiating with suppliers

Lecture 6: Negotiating with customers

Lecture 7: Negotiation personality scale

Lecture 8: Case study

Chapter 10: Congratulations!

Lecture 1: Final words