Conflict Management In Business Environment

Conflict Management In Business Environment, available at $19.99, has an average rating of 4.33, with 38 lectures, based on 6 reviews, and has 17 subscribers.

You will learn about Learn the causes of organisational conflict Learn modes of managing conflict in organisation Learn about conflict resolution between employees Learn about the role of the employer in conflict resolution between employees Five approaches in organisational conflict Conflict management concept This course is ideal for individuals who are everybody, managers, directors, businessmen, academia, CEO, Instructors, consultant, government officials,Leaders etc It is particularly useful for everybody, managers, directors, businessmen, academia, CEO, Instructors, consultant, government officials,Leaders etc.

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Summary

Title: Conflict Management In Business Environment

Price: $19.99

Average Rating: 4.33

Number of Lectures: 38

Number of Published Lectures: 38

Number of Curriculum Items: 38

Number of Published Curriculum Objects: 38

Original Price: $89.99

Quality Status: approved

Status: Live

What You Will Learn

Learn the causes of organisational conflict
Learn modes of managing conflict in organisation
Learn about conflict resolution between employees
Learn about the role of the employer in conflict resolution between employees
Five approaches in organisational conflict
Conflict management concept

Who Should Attend

everybody, managers, directors, businessmen, academia, CEO, Instructors, consultant, government officials,Leaders etc

Target Audiences

everybody, managers, directors, businessmen, academia, CEO, Instructors, consultant, government officials,Leaders etc

There is bound to have conflict in any organisation, conflict is inevitable in any place where human being work or live. The most important pint is how managers and corporate executives are trained well on conflict management and understand conflict management. Understanding the work environment and know how to build peace in the work environment is an indication of a good and bad leadership qualities and style, because any problem that is not resolved properly can lead to something very big in the future.

Productivity is low when an organisation have a lot of conflict among workers or in the top management level. it is very important that skillful employees don’t come on a silver platter you need to train them irrespective of their academic back ground, to make sure there is good working relationship and the number responsibility of working in a team is to enhance the performance of the team and not to create confuse which can lead to low productivity.

One of the key thing that create conflict is scare resources in the organisation, its not good for leadership to stand and look at conditions where resources are in demand for the operation of the company business, sometimes even tools for working become scare. Good managers should never allowed this situation to happen its not the best.

Persistent and consistent conflict in organisations affect the reputation of the organisation and question the competence of the leadership to the general public. Management must ensure that any issue in the organisation is resolved amicably.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: What is conflict

Chapter 2: Causes Of Organisational Conflict

Lecture 1: Group identification and inter group bias

Lecture 2: Interdependence

Lecture 3: Differences in power, status, and culture

Lecture 4: Ambiquity

Lecture 5: Scare resources

Lecture 6: Unrealized expectation

Lecture 7: Personality clashes

Chapter 3: Stage One : Modes Of Managing Conflict

Lecture 1: Avoiding

Lecture 2: Accommodating

Lecture 3: Competing

Lecture 4: Compromise

Lecture 5: Collaborating

Chapter 4: Stage Two: Modes Of Managing Conflict

Lecture 1: Evaluate and understand the emotional response of people

Lecture 2: Self awareness is key / Listen to every one involved

Lecture 3: Solve the issue from its roots

Lecture 4: Don't forget about regular feedback

Lecture 5: Collaborate with team to create guidelines for communication

Lecture 6: Ensure that you have the right people

Chapter 5: Conflict Resolution Between Employees

Lecture 1: Embrace conflict as a natural aspect of human interaction

Lecture 2: Talk to each other

Lecture 3: Learn the art of listening

Lecture 4: Ask for clarification

Lecture 5: Come to an agreement / Learn to forgive

Chapter 6: The Role Of Employer In Conflict Resolution Between Employees

Lecture 1: Taking disciplinary action

Lecture 2: Collaborate and negotiate

Lecture 3: Arbitration

Lecture 4: Meditation

Chapter 7: Five Approaches In organisational Conflict

Lecture 1: Ignoring Issues

Lecture 2: Clearing Air

Lecture 3: Compromise

Lecture 4: De-escalation

Lecture 5: Enforce resolution

Chapter 8: Conflict Management Concept

Lecture 1: Conflict resolution

Lecture 2: Orientation to conflict

Lecture 3: International conflict management

Lecture 4: Inter organizational conflict management

Instructors

Eric Yeboah
MBA/ PGDip

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1 stars: 0 votes
2 stars: 1 votes
3 stars: 0 votes
4 stars: 1 votes
5 stars: 4 votes

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