Account Management in Software Engineering and Consulting

Account Management in Software Engineering and Consulting, available at $44.99, has an average rating of 3.83, with 13 lectures, 6 quizzes, based on 6 reviews, and has 19 subscribers.

You will learn about Understand what account management in software engineering and consulting is about Skills necessary to be successful in account management Challenges of account management in software engineering and consulting Real life examples of success stories and failures Mistakes to avoid Women in tech: challenges, opportunities and strategies This course is ideal for individuals who are Account, Key Account and Client Partner Managers or Individuals new to an account management role or Individuals considering account management career or Women in Tech or Account Managers and Key Account Managers who need to enhance their skills and broaden their toolkit or Companies in need of training material for their AMs and KAMs or Individuals engaging with customers and seeking to enhance their communication and soft skills It is particularly useful for Account, Key Account and Client Partner Managers or Individuals new to an account management role or Individuals considering account management career or Women in Tech or Account Managers and Key Account Managers who need to enhance their skills and broaden their toolkit or Companies in need of training material for their AMs and KAMs or Individuals engaging with customers and seeking to enhance their communication and soft skills.

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Summary

Title: Account Management in Software Engineering and Consulting

Price: $44.99

Average Rating: 3.83

Number of Lectures: 13

Number of Quizzes: 6

Number of Published Lectures: 13

Number of Published Quizzes: 6

Number of Curriculum Items: 19

Number of Published Curriculum Objects: 19

Original Price: $34.99

Quality Status: approved

Status: Live

What You Will Learn

Understand what account management in software engineering and consulting is about
Skills necessary to be successful in account management
Challenges of account management in software engineering and consulting
Real life examples of success stories and failures
Mistakes to avoid
Women in tech: challenges, opportunities and strategies

Who Should Attend

Account, Key Account and Client Partner Managers
Individuals new to an account management role
Individuals considering account management career
Women in Tech
Account Managers and Key Account Managers who need to enhance their skills and broaden their toolkit
Companies in need of training material for their AMs and KAMs
Individuals engaging with customers and seeking to enhance their communication and soft skills

Target Audiences

Account, Key Account and Client Partner Managers
Individuals new to an account management role
Individuals considering account management career
Women in Tech
Account Managers and Key Account Managers who need to enhance their skills and broaden their toolkit
Companies in need of training material for their AMs and KAMs
Individuals engaging with customers and seeking to enhance their communication and soft skills

This course delves into the complex and dynamic interplay between client management and the realm of software engineering. As an MBA graduate with two decades of experience in account management, business development, and product marketing within the high-tech industry, I bring a diverse background shaped by roles in both small startup environments and large tech corporations. Currently serving as a Senior Account Manager at a software development consultancy for the past nine years, I have overseen a $23 million revenue portfolio of projects for our client, Google.

In today’s rapidly evolving digital landscape, the success of software projects hinges not only on technical prowess but also on effective communication, strategic planning, and robust client relationships. This course is meticulously crafted to bridge the divide between the technical intricacies and the business dimensions of software development.

Topics covered include the fundamentals of Key Account Management, exploration of challenges and opportunities for women in tech, the essential soft and hard skills required for successful account management, effective time management and communication tools, specialized tools for account management, the significance of project delivery, and insights into achieving triumphs and learning from failures.

This course transcends theoretical concepts, offering practical applications enriched with real-world case studies, anecdotes, and examples drawn from my extensive professional journey. Participants can expect a holistic and hands-on approach, equipping them with the practical skills needed for success in the dynamic intersection of client management and software engineering.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Welcome to the course

Lecture 2: What is Key Account Management?

Lecture 3: Role of Key Account Manager in Tech

Chapter 2: Skills needed to be successful in KAM

Lecture 1: Hard skills necessary to be successful in Key Account Management

Lecture 2: Soft skills necessary to be successful in Key Account Management

Lecture 3: Communication with clients

Chapter 3: Tools used in Account Management in Tech

Lecture 1: Time managements tools

Lecture 2: Communication tools

Lecture 3: Account Management specific tools

Chapter 4: Successes and failures

Lecture 1: Importance of Delivery

Lecture 2: Successful Business Development

Lecture 3: Women in Tech: Challenges and The Way Forward

Lecture 4: Conclusion

Instructors

Olga Stryk
MBA

Rating Distribution

1 stars: 0 votes
2 stars: 1 votes
3 stars: 2 votes
4 stars: 1 votes
5 stars: 2 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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