All You Need to Know About ServiceNow Upgrade

All You Need to Know About ServiceNow Upgrade, available at $19.99, has an average rating of 4.63, with 26 lectures, based on 8 reviews, and has 79 subscribers.

You will learn about Complete understanding of the Upgrade Process in ServiceNow Know the Release cycle of ServiceNow and the names of the versions Know the useful links for the Upgrade – Release Notes and Upgrade Planning Checklist Understand the Upgrade Planning Checklist in detail Request instances Clone Understand Data Preservers and Excludes Table in the Cloning process Understand why we see Skipped Logs Actioning Skipped Logs This course is ideal for individuals who are ServiceNow Administrators how want to know their activities during the upgrade – Actioning Skipped logs and Requesting Clones or Business Analysts how want information about upgrades so that they can take knowledgeable decisions for upgrades or Any person how wants to get high-level knowledge about ServiceNow Upgrades It is particularly useful for ServiceNow Administrators how want to know their activities during the upgrade – Actioning Skipped logs and Requesting Clones or Business Analysts how want information about upgrades so that they can take knowledgeable decisions for upgrades or Any person how wants to get high-level knowledge about ServiceNow Upgrades.

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Summary

Title: All You Need to Know About ServiceNow Upgrade

Price: $19.99

Average Rating: 4.63

Number of Lectures: 26

Number of Published Lectures: 26

Number of Curriculum Items: 26

Number of Published Curriculum Objects: 26

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Complete understanding of the Upgrade Process in ServiceNow
Know the Release cycle of ServiceNow and the names of the versions
Know the useful links for the Upgrade – Release Notes and Upgrade Planning Checklist
Understand the Upgrade Planning Checklist in detail
Request instances Clone
Understand Data Preservers and Excludes Table in the Cloning process
Understand why we see Skipped Logs
Actioning Skipped Logs

Who Should Attend

ServiceNow Administrators how want to know their activities during the upgrade – Actioning Skipped logs and Requesting Clones
Business Analysts how want information about upgrades so that they can take knowledgeable decisions for upgrades
Any person how wants to get high-level knowledge about ServiceNow Upgrades

Target Audiences

ServiceNow Administrators how want to know their activities during the upgrade – Actioning Skipped logs and Requesting Clones
Business Analysts how want information about upgrades so that they can take knowledgeable decisions for upgrades
Any person how wants to get high-level knowledge about ServiceNow Upgrades

This is an Intermediate level training course for ServiceNow. With a duration of about 2 hours, split into 4 sections, the course covers the topics related to Upgrades

For the instructions in this training course, the latest Vancouver Version is used and the whole training will be in the latest Next Experience UI

We cover the key topics related to Upgrades –

Why do we need to upgrade?
Release cycles in ServiceNow
Different versions so far released
How do you raise an Upgrade request
Steps to follow while upgrading – Upgrade Planning Checklist
Know how to go through the release notes
What is a clone and how to raise a Clone request
What are Data Preservers and Excludes table list
What are Skipped Logs and how to action them
Steps to minimize the skipped logs

This course is a short, crisp, and full-of-content course regarding the upgrade. Feel free to post your question in the Q&A section and I will respond as early as possible.

Finally, I would like to inform you that this course will be in continuous improvement. So, if you have any suggestions to add more content related to ServiceNow upgrades. I will be happy to add them.

I recommend that the student has basic knowledge of Administration, especially navigating through the system and also the basics about why we use ServiceNow.

Course Curriculum

Chapter 1: Introduction to ServiceNow Upgrades

Lecture 1: Course Introduction

Lecture 2: Walkthrough of Udemy

Lecture 3: Upgrades – THE WHY

Lecture 4: Release Cycle and Version History – THE WHEN

Lecture 5: Useful Links

Lecture 6: Get PDI

Lecture 7: Basics of ServiceNow UI

Chapter 2: Preparation for the Upgrade

Lecture 1: Introduction to Preparation

Lecture 2: Upgrade Planning Checklist

Lecture 3: Phase 1 – Release Notes

Lecture 4: Phase 1 – Pre and Post Upgrade Tasks

Lecture 5: Phase 2 – Planning Upgrade & Prep Dev

Lecture 6: Cloning – Data Preservers and Excludes Tables

Lecture 7: Documentation

Chapter 3: Execution of Upgrade

Lecture 1: Introduction to Execution

Lecture 2: Phase 3, 4

Lecture 3: What are skipped logs?

Lecture 4: Actioning Skipped logs

Lecture 5: Phase 5

Lecture 6: Phase 6, 7

Chapter 4: The Upgrade

Lecture 1: Introduction to real Upgrade

Lecture 2: Get the instance ready

Lecture 3: Upgrade

Lecture 4: Actioning Skipped logs

Lecture 5: Proactive measures for Skipped logs

Lecture 6: What to keep in mind?

Instructors

Revanth Sodavaram Muni
ServiceNow Architect

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3 stars: 2 votes
4 stars: 0 votes
5 stars: 6 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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