Become a Champion Communicator
Become a Champion Communicator, available at $199.99, has an average rating of 4.56, with 32 lectures, based on 9 reviews, and has 13 subscribers.
You will learn about Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received. Use appropriate communication techniques and tools to suit different communication styles of people. Plan response to information received, taking into account the social and cultural background of recipient of information. Identify indications & triggers of conflict with individuals or groups of people. Define the conflict and highlight points of differences/contention objectively, taking into consideration social and cultural differences of parties involved. Negotiate for mutually acceptable solutions by all parties using effective communication and negotiation skills. Communicate outcome of negotiation and propose relevant recommendations with justifications to the supervisor. This course is ideal for individuals who are This is highly interactive & comprehensive online workshop that's targeted at staff in supervisory positions that have the responsibility for a group of staff engaged in teams, sub-units of the organisation or business. or It would also be useful to people in small businesses or to self-employed workers. It is particularly useful for This is highly interactive & comprehensive online workshop that's targeted at staff in supervisory positions that have the responsibility for a group of staff engaged in teams, sub-units of the organisation or business. or It would also be useful to people in small businesses or to self-employed workers.
Enroll now: Become a Champion Communicator
Summary
Title: Become a Champion Communicator
Price: $199.99
Average Rating: 4.56
Number of Lectures: 32
Number of Published Lectures: 32
Number of Curriculum Items: 32
Number of Published Curriculum Objects: 32
Original Price: S$184.98
Quality Status: approved
Status: Live
What You Will Learn
- Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received.
- Use appropriate communication techniques and tools to suit different communication styles of people.
- Plan response to information received, taking into account the social and cultural background of recipient of information.
- Identify indications & triggers of conflict with individuals or groups of people.
- Define the conflict and highlight points of differences/contention objectively, taking into consideration social and cultural differences of parties involved.
- Negotiate for mutually acceptable solutions by all parties using effective communication and negotiation skills.
- Communicate outcome of negotiation and propose relevant recommendations with justifications to the supervisor.
Who Should Attend
- This is highly interactive & comprehensive online workshop that's targeted at staff in supervisory positions that have the responsibility for a group of staff engaged in teams, sub-units of the organisation or business.
- It would also be useful to people in small businesses or to self-employed workers.
Target Audiences
- This is highly interactive & comprehensive online workshop that's targeted at staff in supervisory positions that have the responsibility for a group of staff engaged in teams, sub-units of the organisation or business.
- It would also be useful to people in small businesses or to self-employed workers.
Written and oral communication is not only about expressing your views, it’s about making your views understood. Someone has to do the work – it shouldn’t be your audience.
In today’s competitive business world and economy, effective communication skills is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success.
Did you know that 55% of communication is body language?
Learn how to increase your self-awareness in order to understand your current level of communication with others. Gain practical skills to improve your inter-personal communication through in-class exercises, presentations and feedback from your peers.
Course Curriculum
Chapter 1: Communication Skills
Lecture 1: What is Communication
Lecture 2: Interpersonal Communication Skills
Lecture 3: Principles of Communication
Lecture 4: Barriers to Effective Communication
Lecture 5: Giving and Receiving Feedback
Lecture 6: Improving Communication
Lecture 7: Interview Skills
Lecture 8: Telephone Interviews
Lecture 9: Interviewing Skills
Lecture 10: The Ladder of Inference
Chapter 2: Listening Skills
Lecture 1: 10 Principles of Listening
Lecture 2: Types of Listening
Lecture 3: Active Listening
Lecture 4: Ineffective Listening
Lecture 5: Listening Misconceptions
Chapter 3: Non-Verbal Communication
Lecture 1: Personal Appearance
Lecture 2: Body Language
Lecture 3: Facial Expressions
Chapter 4: Vebal Communication
Lecture 1: Effective Speaking
Lecture 2: Conversational Skills
Lecture 3: Questioning Skills and Techniques
Lecture 4: Types of Questions
Lecture 5: Reflecting
Lecture 6: Clarification
Chapter 5: Conflict Resolution Strategies and Techniques
Lecture 1: Introduction to conflict resolution
Lecture 2: Communication in difficult situations
Lecture 3: Constructive criticism
Lecture 4: Dealing with criticism
Lecture 5: How to complain, Effectively
Lecture 6: Mediation skills
Lecture 7: Peer mediation
Lecture 8: Workplace bullying
Instructors
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Quickskills Academy
Learning On The Go
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 2 votes
- 4 stars: 0 votes
- 5 stars: 7 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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