Becoming the customer service SUPERSTAR Certification course
Becoming the customer service SUPERSTAR Certification course, available at $44.99, has an average rating of 4.5, with 9 lectures, based on 114 reviews, and has 959 subscribers.
You will learn about You would be able to enhance and professionalize all your customer service interactions You would have confidence in dealing with different customers You would be able to attract and retain customers You would be able to creat a good first impression all the time You would be able to enhance your customer experience Your customer service management would improve drastically You would improve on your customer service skills This course is ideal for individuals who are Anyone interested in developing and enhancing their customer service skills and behavior or Anyone who is a frontline or back office staff or Anyone who wants to gain knowledge in customer service or Any one who wants to enhance their customer’s experience or Anybody who works in a customer service management role and helps manage Cx teams It is particularly useful for Anyone interested in developing and enhancing their customer service skills and behavior or Anyone who is a frontline or back office staff or Anyone who wants to gain knowledge in customer service or Any one who wants to enhance their customer’s experience or Anybody who works in a customer service management role and helps manage Cx teams.
Enroll now: Becoming the customer service SUPERSTAR Certification course
Summary
Title: Becoming the customer service SUPERSTAR Certification course
Price: $44.99
Average Rating: 4.5
Number of Lectures: 9
Number of Published Lectures: 7
Number of Curriculum Items: 9
Number of Published Curriculum Objects: 7
Original Price: $27.99
Quality Status: approved
Status: Live
What You Will Learn
- You would be able to enhance and professionalize all your customer service interactions
- You would have confidence in dealing with different customers
- You would be able to attract and retain customers
- You would be able to creat a good first impression all the time
- You would be able to enhance your customer experience
- Your customer service management would improve drastically
- You would improve on your customer service skills
Who Should Attend
- Anyone interested in developing and enhancing their customer service skills and behavior
- Anyone who is a frontline or back office staff
- Anyone who wants to gain knowledge in customer service
- Any one who wants to enhance their customer’s experience
- Anybody who works in a customer service management role and helps manage Cx teams
Target Audiences
- Anyone interested in developing and enhancing their customer service skills and behavior
- Anyone who is a frontline or back office staff
- Anyone who wants to gain knowledge in customer service
- Any one who wants to enhance their customer’s experience
- Anybody who works in a customer service management role and helps manage Cx teams
Certificatation Course “Becoming the customer service SUPERSTAR “ is a simple personal development course with realistic tips and techniques on how you can improve your customer service and customer experience that you offer and also enhance your customer service skills. It discusses the topics that creat negative impressions for customers and teaches you how to overcome them. In short, your customer service managementwouldimprove.Students can request for their Certificate in Basis Customer Servicefromthe Institute of Customer Service Professionals in addition to the Udemy certificate provided.
Course Curriculum
Chapter 1: Introduction
Lecture 1: Skills needed for effective customer service
Lecture 2: Knowledgeability
Chapter 2: How to become the service SUPER STAR
Lecture 1: Processes and procedures
Lecture 2: Sales techniques
Lecture 3: Congratulations
Lecture 4: Bonus Lecture
Chapter 3: Certificate Request
Lecture 1: Certificate request
Instructors
-
Yvonne Ohui MacCarthy, CSP
Customer Service Consultant and trainer at ICSP
Rating Distribution
- 1 stars: 0 votes
- 2 stars: 0 votes
- 3 stars: 16 votes
- 4 stars: 35 votes
- 5 stars: 63 votes
Frequently Asked Questions
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!
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