Boost your sales skills

Nobody likes to be sold and everybody is selling. That’s the reality, every day thousands of sales are done whether we like it or not. That’s the reason why this sales training course has been designed to provide a thorough introduction to the basic concepts of sales, and some basic skills to make salespeople more productive, and more aware of the processes that are following.

The course is intended for people who are either starting in sales, who have a role with a selling element (especially in Customer Service or Support), or who want a structured refresher to recharge their existing skills and experience:

Understand the benefits of contact from the company’s perspective, the customer’s perspective, and the benefits to you.

• How Your Company Benefits From Customer Contact

• How Your Customer Benefits From Contact With You

• How You Benefit From Customer Contact

Discover the persuasion skills and selling strategies needed when making sales calls and conducting meetings. We have sales strategies classes where you can learn about what compels a customer to buy and how to interact with customers. Our training courses can also teach you about customer politics, buying cycles, and other functionalities that are useful in preventing stock loss, maximizing sales, and improving customer service.

What makes a successful salesperson? I am often asked the question and it seems to me it comes down to several things: • Attitude • Skills • Knowledge • Hard work The best salespeople expect to succeed. They always see the glass as being half full, not half empty. They have excellent communication skills and really care about their clients. They see selling as a problem solving process where their role is to help their customers and build solid, long term relationships. They know about their products and their market. Also, they work hard, especially when times are tough.

What makes a successful salesperson? I am often asked the question and it seems to me it comes down to several things: • Attitude • Skills • Knowledge • Hard work The best salespeople expect to succeed. They always see the glass as being half full, not half empty. They have excellent communication skills and really care about their clients. They see selling as a problem solving process where their role is to help their customers and build solid, long term relationships. They know about their products and their market. Also, they work hard, especially when times are tough.

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!