Business Analysis Certification Program – The Tools

Course Curriculum

Chapter 1: Business Analysis Certification Program – The Tools

Lecture 1: A day in the life of a business analyst

Lecture 2: Course Overview

Lecture 3: Effective Learning

Lecture 4: Babok v3 Structure

Lecture 5: Program Overview

Lecture 6: FAQs

Chapter 2: Analytical Techniques for Business Analysis (IIBA – ECBA)

Lecture 1: Section Overview

Lecture 2: Benchmarking and Market Analysis

Lecture 3: Document Analysis

Lecture 4: The Science of Better Learning

Lecture 5: Scope Modelling

Lecture 6: State Modelling

Lecture 7: State Transition Diagram

Lecture 8: Exercise: Scoping and Planning Tools

Lecture 9: Process Modelling

Lecture 10: Flowchart/Business Process Model/Activity Diagram

Lecture 11: Process Analysis

Lecture 12: SIPOC Model/Value Stream Map

Lecture 13: Organizational Modelling

Lecture 14: Functionally-oriented Organizational Model

Lecture 15: Interface Analysis

Lecture 16: Interface Analysis Diagram

Lecture 17: Data Flow Diagrams

Lecture 18: Context and Data Flow Diagrams

Lecture 19: Data Mining

Lecture 20: Data Modelling

Lecture 21: Entity-Relationship Diagram (Crow's Foot Notation)/Class Diagram

Lecture 22: Prototyping

Lecture 23: Exercise: Business Analysis Models

Lecture 24: Risk Analysis and Management

Lecture 25: Example of a Risk Register

Lecture 26: Financial Analysis

Lecture 27: Example of a Cost-Benefit Analysis

Lecture 28: Root Cause Analysis

Lecture 29: Fishbone Diagram

Lecture 30: SWOT Analysis

Lecture 31: SWOT Matrix

Lecture 32: Decision Modelling and Decision Analysis

Lecture 33: Simple/Weighted Decision Matrix

Lecture 34: Decision Table/Tree

Lecture 35: Exercise: Decision-making Analysis Tools

Lecture 36: Analytical Techniques for Business Analysis (IIBA – ECBA)

Chapter 3: Activities and Tools Used for Business (IIBA – ECBA)

Lecture 1: Section Overview

Lecture 2: Brainstorming and Mind Mapping

Lecture 3: Brainstorming Diagram

Lecture 4: The Taxonomy of a Mind Map

Lecture 5: Focus Groups and Workshops

Lecture 6: Surveys and Questionnaires

Lecture 7: Interviews and Observation I

Lecture 8: Interviews and Observation II

Lecture 9: Lessons Learned and Collaborative Games

Lecture 10: Examples of Collaborative Games

Lecture 11: Exercise: Group Activities in Knowledge Sharing

Lecture 12: Estimation

Lecture 13: Prioritization

Lecture 14: Approaches to Prioritisation

Lecture 15: Reviews and Item Tracking

Lecture 16: Vendor Assessment

Lecture 17: Exercise: Techniques to Support Decision Making

Lecture 18: Stakeholder List, Map, and Personas

Lecture 19: Stakeholder Matrix

Lecture 20: Stakeholder Onion Diagram

Lecture 21: RACI Matrix

Lecture 22: Backlog Management

Lecture 23: Balanced Scorecard

Lecture 24: Balanced Scorecard Diagram

Lecture 25: Roles and Permissions Matrix

Lecture 26: Roles and Permissions Matrix

Lecture 27: Business Model Canvas

Lecture 28: Business Model Canvas

Lecture 29: Functional Decomposition

Lecture 30: Functional Decomposition Diagram

Lecture 31: Exercise: Using Business Analysis Tools

Lecture 32: 10 Most Popular Business Analysis Techniques

Lecture 33: Activities and Tools Used for Business (IIBA – ECBA)

Chapter 4: Documentation Used for Business Analysis

Lecture 1: Section Overview

Lecture 2: Glossary and Data Dictionary

Lecture 3: Example of a Data Dictionary

Lecture 4: Concept Modelling

Lecture 5: Business Rules Analysis

Lecture 6: Exercise: Understanding Glossaries and Rules

Lecture 7: Business Cases

Lecture 8: Business Capability Analysis

Lecture 9: Sample Capability Map

Lecture 10: Use Cases and Scenarios

Lecture 11: Use Case Diagram

Lecture 12: Sequence Diagrams

Lecture 13: Elements Sequence Diagrams

Lecture 14: User Stories

Lecture 15: Exercise: Understanding Business and Use Cases

Lecture 16: Metrics and Key Performance Indicators (KPIs)

Lecture 17: Acceptance and Evaluation Criteria