Business English: Professional e-mail writing

The ability to write a polished, professional email is now a critical skill in both college and the workplace.

A well-written professional email delivers a friendly, clear, concise and actionable message to the recipient. Learning how to create and write a professional email that meets all these criteria can take practice.

Learning to write better emails will improve your reputation as a strong and thoughtful team member, help you articulate your ideas clearly, increase your influence, avoid unnecessary back-and-forth and actually get things done.

In this course you will learn:

• How to create a professional email address

• How to write a formal email and what to avoid

• The main differences between informal and formal emails

• Common phrases to use

• What to do before sending your email

• What to write – inquiries, job applications, opinions and complaints

• How to write an email to your boss

• How to reply to an email from your boss

• How to attach files and how to send email with attachments, and what to avoid

Examples and exercises are provided to help you better understand the concept of formal writing.

* This course is designed for business English students, business English teachers and professionals who want to improve their communication skills.

Rating Distribution

• 1 stars: 8 votes
• 2 stars: 19 votes
• 3 stars: 104 votes
• 4 stars: 305 votes
• 5 stars: 391 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!