Business Writing: Improve Your Emails Instantly

Business Writing: Improve Your Emails Instantly, available at $44.99, has an average rating of 4.3, with 22 lectures, based on 135 reviews, and has 1135 subscribers.

You will learn about Structure a professional email with salutation, opening, body, and closing. Decrease miscommunications by using simple, conversational language. Turn negative messages into neutral or positive ones. Simplify confusing messages using direct and clear language. Identify common mistakes in emails and learn to avoid them How to adjust the level of formality according to your audience How to mitigate negative communication using neutral and passive language This course is ideal for individuals who are Professionals that deal with email on a regular basis or Business Professionals or Customer success managers or Sales representatives or Customer Support or Managers or Team Leaders It is particularly useful for Professionals that deal with email on a regular basis or Business Professionals or Customer success managers or Sales representatives or Customer Support or Managers or Team Leaders.

Enroll now: Business Writing: Improve Your Emails Instantly

Summary

Title: Business Writing: Improve Your Emails Instantly

Price: $44.99

Average Rating: 4.3

Number of Lectures: 22

Number of Published Lectures: 22

Number of Curriculum Items: 22

Number of Published Curriculum Objects: 22

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

Structure a professional email with salutation, opening, body, and closing.
Decrease miscommunications by using simple, conversational language.
Turn negative messages into neutral or positive ones.
Simplify confusing messages using direct and clear language.
Identify common mistakes in emails and learn to avoid them
How to adjust the level of formality according to your audience
How to mitigate negative communication using neutral and passive language

Who Should Attend

Professionals that deal with email on a regular basis
Business Professionals
Customer success managers
Sales representatives
Customer Support
Managers
Team Leaders

Target Audiences

Professionals that deal with email on a regular basis
Business Professionals
Customer success managers
Sales representatives
Customer Support
Managers
Team Leaders

Welcome to the course Business Writing: Improve Your Emails Instantly!

Learn Business Communication Skills, focused on Business Email Writing Skills.

You will learn to get the most out of your email communication by writing simple and direct emails with purpose.

I have worked in sales, customer support, and customer engagement roles in global organizations such as AIESEC and EcoVadis.

I have developed this course to be completely based on examples, not only of what you should be doing, but also of what you should be watching out to avoid in your writing.

Using this very hands-on learning strategy, you will quickly learn to identify and to improve your emails instantly.

By the end of this course, you will know:

The do’s and don’ts in professional emails;
How to structure an email with salutation, opening, body and closing;
How to decrease miscommunications by using simple, conversational language;
How to avoid common mistakes and sound more professional;
Strategies of how to communicate in negative situations to turn them around.

Thank you!

Course Image by Gerd Altmann from Pixabay

Course Curriculum

Chapter 1: Welcome!

Lecture 1: What You’re Going to Learn

Lecture 2: Read Before Proceeding

Chapter 2: Building a Professional Email

Lecture 1: Parts on an Email: The Building Blocks

Lecture 2: Subject Line: First Impressions Last

Lecture 3: Salutation: Gauging formality

Lecture 4: Opening: Lead and Empathize

Lecture 5: Body: This Is What You Came For

Lecture 6: Closing: What’s your ask?

Lecture 7: Closing Greeting

Lecture 8: Put your Knowledge into Practice!

Chapter 3: Direct and Simple Language

Lecture 1: Keep it Simple

Lecture 2: Concise Wording: Why So Long?

Lecture 3: Redundant Words: No Fillers

Lecture 4: Precise Verbs: What Do You Really Mean?

Chapter 4: Turn Negative into Positive

Lecture 1: Positive Wording: A Different Perspective

Lecture 2: Passive Language: No Need to Blame

Chapter 5: Additional Lessons

Lecture 1: How to use Carbon Copy (CC) and Blind Carbon Copy (BCC)

Lecture 2: Sent the email by mistake? Enable the option to recall it

Lecture 3: Incorporate Video!

Lecture 4: No response? How to Follow Up

Chapter 6: Conclusion

Lecture 1: Questions? Please reach out!

Lecture 2: Thank you!

Instructors

Bruna W.
Account Manager | E-learning Instructor | Content Creator

Rating Distribution

1 stars: 1 votes
2 stars: 2 votes
3 stars: 20 votes
4 stars: 43 votes
5 stars: 69 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!

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