Certificate in Employee Performance Maturity Assessment

Course Curriculum

Chapter 1: Welcome to Employee Performance Management Maturity Assessment Course

Lecture 1: Course introduction

Chapter 2: Employee Performance Management Essentials

Lecture 1: Introduction

Lecture 2: Employee performance planning

Lecture 3: Employee Performance Measurement

Lecture 4: Employee performance review

Lecture 5: Employee performance improvement

Lecture 6: Performance recognition

Lecture 7: Governance & communication

Lecture 8: Summary

Chapter 3: Performance Culture Essentials

Lecture 1: Introduction

Lecture 2: Communication, leadership, & buy-in

Lecture 3: Innovation & engagement

Lecture 4: Learning & knowledge sharing

Lecture 5: Happiness & well being

Lecture 6: Governance and system integration

Lecture 7: Summary

Chapter 4: Performance Management System (PMS) Audit

Lecture 1: Introduction

Lecture 2: Key terminology

Lecture 3: Audit typology

Lecture 4: Audit principles

Lecture 5: The role of Performance Management System audit

Lecture 6: Governance

Lecture 7: Audit objectives, scope, and criteria

Lecture 8: The PMS Audit as a project

Lecture 9: The PMS audit as a process

Lecture 10: Summary

Chapter 5: Maturity Assessment Methodology

Lecture 1: Introduction

Lecture 2: What are Maturity Models?

Lecture 3: Integrated performance management maturity model

Lecture 4: Assessment methodology

Lecture 5: Employee Performance Measurement Maturity Levels

Lecture 6: Performance Culture Maturity Levels

Lecture 7: Summary

Chapter 6: Evidence-based Assessment

Lecture 1: Introduction

Lecture 2: Data collection for evidence-based assessment

Lecture 3: Documents presentation – Employee performance management

Lecture 4: Documents presentation – Performance culture

Lecture 5: Documents presentation – General management tools

Lecture 6: Documents sampling

Lecture 7: Documentation tutorial

Lecture 8: Summary

Chapter 7: Perception-based Assessment

Lecture 1: Introduction

Lecture 2: Data collection through survey

Lecture 3: Data analysis for survey results

Lecture 4: GPA Unit Online Platform for Assessment – Tutorial

Lecture 5: Summary

Chapter 8: Interviews

Lecture 1: Introduction

Lecture 2: Interview guide development

Lecture 3: Conducting interviews

Lecture 4: Summary

Chapter 9: Data Analysis

Lecture 1: Introduction

Lecture 2: Data consolidation: Documents, Survey, and Interviews

Lecture 3: Final maturity score interpretation

Lecture 4: Data interpretation case study

Lecture 5: Summary

Chapter 10: Audit Outputs

Lecture 1: Introduction

Lecture 2: Audit outputs and communication

Lecture 3: Audit report structure

Lecture 4: Audit conclusions and recommendations

Lecture 5: Roadmap for continuous improvement

Lecture 6: Summary

Chapter 11: Employee Performance Management Maturity Assessment Course Review

Lecture 1: Course review

Chapter 12: Section 12: Final Assessment